8
9
Prompt
Q&A
While navigating
through transactions,
you’ll find that some
prompts aren’t as clear
as others. This section
clarifies those prompts.
Prompt
Description/Action
SELECT PAYMENT METHOD
1 APPL NAME 1
2 APPL NAME 2
Press
[1]
for APPL 1
or
[2]
for APPL 2.
KEY VERIFICATION CODE
& PRESS OK
Key the credit card verification
code and press
[OK/
8
]
or
press
[OK/
8
]
to bypass.
CODE PRESENT?
ABSENT XREAD
Displays if V-Code prompt
is bypassed. Press
[F1]
to
select
ABSenT
or press
[F3]
to select
XReAD
.
TIP = $X.XX
TOTAL = $XX.XX
YES NO
On PIN pad, customer
presses
[CHQ]
to select
YeS
or
[ALPHA]
to select
nO
.
On terminal, customer
presses
[F1]
to select
YeS
or
[F3]
to select
nO
.
SELECT ACCOUNT
CHQ SAV
On PIN pad, customer presses
[CHQ]
for chequing or presses
[SAV/eP]
for savings.
On terminal, customer
presses
[F1]
for chequing or
presses
[F2]
for savings.
PURCHASE
$XX.XX - OK?
YES NO
On PIN pad, customer
presses
[CHQ]
to select
YeS
or
[ALPHA]
to select
nO
.
On terminal, customer
presses
[F1]
to select
YeS
or
[F3]
to select
nO
.
SELECT TIP
PERCENTAGE
15% OTHER
On PIN pad, customer presses
[CHQ]
for a predefined
tip percentage or
[ALPHA]
to select
OTHeR
.
On terminal, customer
presses
[F1]
for a predefined
tip percentage or
[F3]
to select
OTHeR
.
AVS
Response
Codes
The Address
Verification System
(AVS) is a feature that
adds fraud protection
on card-not-present
transactions. The
postal code is
compared against
the information
on file with the
card-issuing bank.
Use this chart to
interpret domestic
AVS Response Codes
by card type.
Code Description
VISA MC Amex Disc.
X
Match - Address and
6-digit postal code
Y
Match - Address and
postal code (for Discover,
address only matches)
A
Partial - Address matches,
postal code does not (for
Discover, both address
and postal match)
W
Partial - 6-digit postal
code matches, address
does not (for Discover,
no data from issuer)
Z
Partial - Postal code
matches, address does not
N
No match - Neither
address nor postal
code match
U
Unavailable - AVS system
unavailable or issuer
does not support AVS
R
Retry - Issuer’s system
unavailable or timed out
S
Not supported - AVS
not supported by
issuer at this time
