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3

Credit Transactions

To initiate

Check-In

  Perform this transaction to create a 

folio for the guest and authorize, but not yet 

charge, a specific amount on a credit card; the 

card may or may not be present.

Select

 Check-In

.

Check-Out  

Perform this transaction to close 

the guest’s folio and charge the original card, 

or authorize and charge a different credit, debit 

or gift card.

Select

 

Check-Out

.

Re-Auth 

A re-authorization must be 

performed if the guest’s charges exceed the 

amount originally authorized on the card, but 

the guest is not yet checking out.

Select

 Re-Auth

.

Re-Check-In  

Perform this transaction to 

re-open a previously closed folio.

Press

 

[FUNCTION]

[16]

 and 

[ENTER]

.

Update

  An update should be performed to 

modify the check-in date, check-out date, folio 

number or room number of a guest’s folio.

Press

 [ENTER]

.

 

Select 

Transaction

Lodging 

and 

Update

.

Credit Sale

  A sale transaction using a credit 

card; the card may or may not be present. 

Select 

Sale

.

Auth Only

  

An authorization-only transaction 

provides an approval, but does not charge the 

consumer until the transaction has been added 

to the batch by way of a force transaction. 

Press

 

[FUNCTION]

[9]

 and 

[ENTER]

.

Force Sale

  Perform a force sale when the 

terminal cannot reach the host (Chase 

Paymentech) to authorize a transaction, or to 

finalize an Auth Only transaction. Contact your 

voice authorization center for an authorization 

code, and then perform the transaction.

Press 

[ENTER]

Select 

Transaction 

and

 

Force

.

Force Check-In/Check-Out

  Perform a force 

check-in or check-out when the terminal 

cannot reach the host (Chase Paymentech) to 

authorize a transaction, or to finalize an Auth 

Only transaction. Contact your voice 

authorization center for an authorization code, 

and then perform the transaction.

Press 

[ENTER]

Select 

Transaction

Lodging 

and 

Force CKIN 

or 

Forc CKOUT

.

Refund

  

Perform a refund to return money to a 

cardholder’s account from a credit sale 

completed in a closed batch (i.e., previous 

day). May also be used to adjust a previous 

transaction.

Press 

[ENTER]

Select 

Transaction 

and 

Refund

.

Available  

Transaction  

Types

Your terminal  
supports various 
transaction types.  

Refer to this section for 
information on what 
transactions are 
available, when to use 
them, and how to begin 
the transaction.

Содержание Hypercom Optium PTS32L

Страница 1: ...QUICK REFERENCE GUIDE Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Страница 2: ...com s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Cashier Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling the Batc...

Страница 3: ...does not charge the consumer until the transaction has been added to the batch by way of a force transaction Press FUNCTION 9 and ENTER Force Sale Perform a force sale when the terminal cannot reach t...

Страница 4: ...cashier setup allows you to manage IDs Access the feature by pressing FUNCTION 78 and ENTER Debit Transactions To initiate Debit Sale A sale transaction using a debit card and PIN the card must be pr...

Страница 5: ...ch shift if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set number of days 5 10 15 30 H...

Страница 6: ...n previously activated Select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed when a consumer uses the card to purchase goods or serv...

Страница 7: ...open a new batch for logging and accumulating transactions Your Hypercom terminal uses a Terminal Capture System TCS meaning it stores transactions throughout the day and sends batch totals of sales...

Страница 8: ...eturn to the main menu CARDTYPE Transaction CXXX from Card Key the V Code from the card and press ENTER CARDTYPE Transaction Duplicate Trans Add Press ENTER if the duplicate transaction should be proc...

Страница 9: ...ion VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP...

Страница 10: ...igits keyed do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fr...

Страница 11: ...11...

Страница 12: ...POS 0503 08 10 2010 Chase Paymentech Solutions LLC All rights reserved...

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