36
THE GUARANTEE ON THE MAX’O GAZ
This guarantee is to the purchaser of the water heater(s) who is deemed to be the installer.
If the water heater(s) is (are) purchased by the eventual user who then arranges to install
the water heater(s), the eventual user is deemed to be the installer. The details of the
guarantee are given to assist the installer in obtaining effective action within the
guarantee and they are in addition to the installer’s legal rights under the relevant
statutory enactments for the time being in force in England, Wales, and Scotland.
Gas or electrical equipment:
The replacement or repair of the item, including the cost of its delivery to the site of the
installation or its equal within England, Wales and Scotland, provided that the defect or flaw
occurs within 2 calendar years of the commissioning date.
Removable component of the water heater assembly (other than the gas or electrical equipment)
The replacement or repair of the item, including the cost of its delivery to the site of the
installation or its equal within England Wales and Scotland if the defect or flaw occurs within 2
calendar years of the commissioning date.
The main body of the water heater.
The repair of any welding defects in the main body of the water heater including any necessary
removal or replacement of that part of the water heater on site if the defect occurs within 3
calendar years of the commissioning date.
Definitions:
The effective actions stipulated in this guarantee are subject to the purchaser complying
completely with the following:
1) The water heaters are installed according to the recommendations of this technical
booklet, the recommended codes of practice of the C.I.B.S. and the B.S.I., and the
checklist on page 31 is satisfied.
2) The commissioning of the water heaters by ACM Atlantic and their regular annual
servicing and maintenance.
3) The payment in full, by the purchaser unless otherwise agreed, of the invoice for the
supply and delivery of the water heater(s) to site, any other relevant invoices connected
with the water heater positioning and fixing, and the invoices for commissioning and any
correction of installation error, all to be made within one calendar month of the date of
the invoice.
4) The presentation, at the time of a claim under the guarantee, of the water heater
registration number, the commissioning record with date , and the necessary information
for defining any replacement part.
5) When a replacement item is supplied for a defective item, the defective item must be
returned to ACM Atlantic at their registered office within 6 weeks of the date of
notification of the defect carefully labeled with registration number of the water heater
and the name and the order reference of the purchaser of the water heater. If this is not
complied with, the purchaser will be charged with the cost of the item and its delivery.
