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Troubleshooting

Troubleshooting

Troubleshooting

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Listed below are helpful hints to follow when you encounter any problem: 

Make sure that the AC power adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow time for the battery to return to room temperature. 

Make sure that the battery is installed correctly.

Battery problems

Try to isolate which part of the tablet computer is causing the problem.

Make sure that you turn on all peripheral devices connected to the tablet before turning on the tablet.

If an external device has a problem, make sure that the cable connections are correct and secure.

Make sure that all the device drivers are correctly installed.

Frequently inspect your tablet and its components for damage or wear or signs of danger. Make notes of your 
observations. Are there any messages on the screen? Do any indicators light? Detailed descriptions are useful to 
the service personnel when you need to consult one for assistance. 

If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for assistance.  

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Bluetooth problems

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The operating time of a fully charged battery becomes shorter. 

If you often partially recharge and discharge, the battery might not be charged to its full potential. The actual operating 
time can be different from the estimated time, depending on how you are using the tablet. If the actual operating time is 
much less than the estimated time, contact an authorized dealer for assistance.

Make sure that both devices have Bluetooth turned on. 

Make sure that the distance between the two devices is not over 10 meters and that there are no walls or other large 
obstructions between the devices.

Make sure both devices are turned on and have been configured to be discoverable. 

Make sure that both devices are compatible. 

During non-operation, the screen may automatically turn off as a result of power management /sleep mode. Press power 

button once to de-activate sleep mode.

Display problems

Nothing appears on the screen. 

Adjust the brightness and/or contrast of the display.

The characters on the screen are dim.

Remove  any  protective  film  on  the  touch  screen.  The protective film may prevent the device recognition input.

Make  sure  that  your  fingers  are  dry  and  clean  before  you tap the touch screen.

Restart the tablet to clear any temporary software bugs.

If  the  tablet’s  touch  screen  response  is  incorrect,  please  try the following:

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Содержание CHAMELEON 8 SINGLE

Страница 1: ...Location Building 4 43 International Trade Avenue South Hualong Panyu Guangzhou China 511434 Website www chameleonbiometrics com Free Line 400 333 2222 Laxton Group Global Headquarters...

Страница 2: ...Welcome to the Chameleon Family...

Страница 3: ...not all models This manual contains proprietary information protected by copyright All rights are reserved No part of this manual may be reproduced by mechanical electronical or any other means in any...

Страница 4: ...ck do not expose this device to extreme heat rain or moisture Make sure the power cord is UNPLUGGED from the wall outlet during lightning storms or when it will not be used for an extended period of t...

Страница 5: ...perating System Powerful Processor 8 Sunlight Readable Touch Screen 4G Wi Fi Bluetooth GPS Connectivity Fingerprint Iris Voice Face Biometrics Digital Signature Capture Up to 13MP Back Camera Unique x...

Страница 6: ...tly and securely packaged inside a custom carton box The carton box is clearly marked with Supplier Details Unique Barcode Tracking Identi cation label Each Carton Box will also be sealed with a tampe...

Страница 7: ...l Characteristics Stylus 1 5 Parts list Neck Strap Optional 1 Part Item Image Quantity Indicates items available only on speci c non standard con gurations Note The Chameleon 8 Single can accommodate...

Страница 8: ...l can be found on the outside of the original packaging Each label will contain information and tracking data unique to the specific device The tamper evident tracking and security label Security Seal...

Страница 9: ...against unauthorized physical penetration Only authorized personnel are allowed to perform maintenance on the internal components of the device Please be advised that the warranty on this product wil...

Страница 10: ...NG Before removing or replacing the battery turn off the device disconnect the AC adapter from the electrical outlet and remove any other external cables from the device WARNING Not for use in hazardo...

Страница 11: ...Read the user manual operating instructions before use Danger of explosion if battery is incorrectly replaced Replace only with battery designed for this product Do not attempt to disassemble open or...

Страница 12: ...tion Battery Information Battery Information Using the device on constant AC power Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the batte...

Страница 13: ...in correct orientation as shown above The device can accommodate a micro SD card with memory of up to 128GB A memory card can be installed at any time A memory card can be installed at a later stage...

Страница 14: ...ERH YRPSGOIH LIR XLI WPMHIFEVW EVI YT Doors Unlock Lock Unlock Lock Follow the steps below from step 1 to step 3 to open a door To close a door follow the steps in reverse order from step 3 to step 1...

Страница 15: ...ition fingerprint reader at top the right side door Door 3 covers an IC Card Reader IC CARD HDMI LAN DC CHARGE 21 AUDIO USB USB connect IC CARD connect 22 Always make sure that the smart chip on your...

Страница 16: ...power button on the right side of the tablet Barcode scanner optional The barcode scanner is a sub miniature area imager engine optimized for barcode reading The engine captures digital images of a ba...

Страница 17: ...or drip cleaning liquid directly on screen Never use harsh chemicals Never use abrasive cloths or paper towels Use a cotton swab to pick up dust and grime from the rim of your tablet screen Gesture Fu...

Страница 18: ...keep the lens area clean and avoid scratches The back auto focus camera and unique 4 x LED light system is located in the center above the battery cover on the backside of the device Both the camera a...

Страница 19: ...eye and within range Be sure to hold the tablet stable until iris is in correct position on the capture window screen The operator must make sure the image quality is correct using the software indic...

Страница 20: ...ingerprint scanner The Chameleon 8 Single can accommodate 1 or 2 single optical fingerprint scanners Each fingerprint scanner is FBI PIV and Mobile ID FAP20 certified to ensure fast high quality image...

Страница 21: ...digital signature pen stylus is included with some Chameleon 8 Single configurations This device can be used in combination with the touch screen to capture accurate high quality signatures electronic...

Страница 22: ...50 60Hz PD LPXP Output 12V 3 0A Caution For indoor use only Certi cations This device complies with part 15 of the FCC rules Operation is subject to the following conditions 1 This device may not caus...

Страница 23: ...software programs Basic operation Turn device ON 37 Power ON OFF button Basic operation Press and release the power ON OFF button located on the right side of the tablet to activate the screen The LE...

Страница 24: ...mode Tap the icon in the lower left corner of the screen Windows start screen Note You can go to Settings System Power sleep to set the screen and sleep timeout User account Live titles Search bar No...

Страница 25: ...then adjust various settings on the device by touching the corresponding square The table below lists some of the frequently used icons in the Notification Status bar Status bar Shows the battery sta...

Страница 26: ...RXIVRIX M M slide it to the On position 2 The device will scan Wi Fi networks automatically and display those available 3 Select an access point from the list of available Wi Fi connections than tap...

Страница 27: ...ailable Bluetooth device name to pair with it and follow the instructions to complete the pairing You can use Bluetooth to communicate between the device and other Bluetooth devices such as a smartpho...

Страница 28: ...Battery Power RED pulsing critically low status 11 40 Battery Power RED 41 80 Battery Power ORANGE 81 100 Battery Power GREEN LED power and charging indicators is located inside the power ON OFF butt...

Страница 29: ...ERSXLIV HIZMGI MXL PYIXSSXL MVIPIWW XIGLRSPSK The operating time of a fully charged battery becomes shorter If you often partially recharge and discharge the battery might not be charged to its full...

Страница 30: ...p or Hibernation mode if the connection is actively in use Make sure that the Sleep or Hibernation time out is enabled Power management problems The device does not enter Sleep or Hibernation mode aut...

Страница 31: ...contact with your body even though clothing could cause discomfort or even a skin burn Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the tablet for...

Страница 32: ...cations Regulatory Information 55 56 Marking labels located on the exterior of your tablet and packaging indicate the regulations that your model complies with Please check the marking labels and refe...

Страница 33: ...h SIG standard Dedicated Ethernet port 1GB per second GPS GNSS GLONASS receiver Accuracy within 5m no Wi Fi required 5MP auto focus with LED G Sensor Light Sensor Technical Speci cations Regulatory In...

Страница 34: ...on and LED Almer 640 x 400 pixel resolution Auto capture single iris camera Optimal distance 14 cm focal depth 1 0 cm Near infrared LED illumination indoor outdoor usage Eye safety std IEC 62471 2006...

Страница 35: ...m that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To assure continued compliance any changes or modifications not expressly approved by the pa...

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