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Troubleshooting

Diagnostic Chart

Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the gar

age door opener flash 

the diagnostic codes.

DIAGNOSTIC CODE

SYMPTOM

SOLUTION

Up Arrow Flash(es)

Down Arrow Flash(es)

1

1

The garage door opener will not close and t

he light bulbs flash

.

Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. 

1

2

The garage door opener will not close and t

he light bulbs flash

.

There is a short or reversed wire for the safety reversing sensors. Inspect safety sensor wire at all staple and connection points, 
replace wire or correct as needed.

1

3

The door control will not function.

The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple and connection 
points, replace wire or correct as needed.

1

4

The garage door opener will not close and t

he light bulbs flash

.

Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady  

and not flickering. Make su

re nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing. 

1

5

Door moves 15-20 cm stops or reverses.

Manual

ly open and close the door

. Check 

for binding or obstructions, such as a br

oken spring or door lock

, correct as needed. 

Check wiring connec

tions at travel module and at the logic board. Replace travel module if necessary.

No movement, only a single clic

k

.

Manual

ly open and close the door

. Check 

for binding or obstructions, such as a br

oken spring or door lock

, correct as needed. 

Replace logic board if necessary.

Opener hums for 1-2 seconds no movement.

Manual

ly open and close the door

. Check 

for binding or obstructions, such as a br

oken spring or door lock

, correct as needed. 

Replace motor if necessary.

1

6

Door coasts after it has come to a complete stop.

Program travel to coasting position or have door balanced by a trained door systems technician.

2

1-5

No movement, or sound.

Replace logic board.

3

2

Unable to set the travel or retain position.

Check t

ravel module for proper assembly, replace if necessary.

3

1-4

Door is moving stops or reverses.

Manual

ly open and close the door

. Check 

for binding or obstructions, such as a br

oken spring or door lock

, correct as needed. 

If the door is binding or st

icking contact a t

rained door systems technician. If door is not binding or st

icking at

tempt to 

reprogram travel.

4

5

Opener runs approximately 6-8” (15-20 cm), stops and reverses.

Communication error to trav

el module. Check t

ravel module connections, replace travel module if necessary.

4

6

The garage door opener will not close and t

he light bulbs flash

.

Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady  

and not flickering. Make su

re nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing. 

The Protector System (IR Beam) removal:

In some circumstances , The Garage Door Opener may appear to require The Protector SystemTM (IR Beams) upon first installation.

Symptoms to look for: When first powering the The Garage Door Opener, if the Up/Down Buttons/Arrows are blinking, you will need to “Un-Learn” (remove) the IR Beams from The Garage  Door Opener memory.

If this occurs, please follow the process detailed below to remove the need for IR Beams for normal opener function and continue the normal installation steps.

If the Protector System  (IR Beams) is installed and needs to be removed, the Opener will need to be reprogrammed as follows:

1.  Remove the IR Beam wiring from the opener

2.  Turn the power OFF for 5 seconds
3.  Turn the Power ON for 5 seconds
4.  Again turn the power OFF for 5 seconds

5.  Turn the power back on and test the opener for normal operation.

Содержание LM-W8ME

Страница 1: ...tion This garage door opener is ONLY compatible with myQ and Security 2 0 accessories DO NOT install on a one piece door if using devices or features providing unattended close Unattended devices and...

Страница 2: ...door MUST reverse on contact with a 40mm obstacle placed on the floor Failure to properly adjust the opener may result in serious personal injury from a closing garage door Repeat the test once a mont...

Страница 3: ...and Install Chain 8 Assemble Header Sleeve 8 Position the Header Bracket 8 Install the Header Bracket 9 Attach Rail to the Header Bracket 9 Position the Opener 10 Hang the Opener 10 Install the Door C...

Страница 4: ...pages it will alert you to the possibility of damage to your garage door and or the garage door opener if you do not comply with the cautionary statements that accompany it Read them carefully Mechani...

Страница 5: ...systems technician if garage door binds sticks or is out of balance An unbalanced garage door may NOT reverse when required NEVER try to loosen move or adjust garage door door springs cables pulleys...

Страница 6: ...ecurity 2 0 Accessories 883LMW Wired Wall Control ME 960LM 2 Transmitters Section 4 Rail Hardware Header bracket Clevis pin R Clip Lag screws Rope Handle Rail hanging bracket Hanging straps Rail mount...

Страница 7: ...or opener mechanisms 9 Install wall mounted garage door control a within sight of the garage door a out of reach of small children at a minimum height of 5 feet 1 5 m above floors landings steps or a...

Страница 8: ...k best for your particular requirements With the door closed mark the vertical centerline of the garage door Extend line onto header wall above the door Open door to highest point of travel Draw an in...

Страница 9: ...n 150mm from the wall Make sure the arrow is pointing toward the opener Drill and secure the Header Bracket using the most suitable variation of holes If using the wood screws provided use a 4 5mm pil...

Страница 10: ...upport before installing the opener For concrete ceiling mount Figure C use concrete anchors 5 provided On each side of opener measure the distance from the opener to the structural support or ceiling...

Страница 11: ...trol within sight of garage door out of reach of small children at a minimum height of 5 feet 1 5 m above floors landings steps or any other adjacent walking surface and away from ALL moving parts of...

Страница 12: ...ples not applicable for gang box or pre wired installations Do not pierce the wire with the staple as this may cause a short or an open circuit 2 Strip 11 mm of insulation from the end of the wire nea...

Страница 13: ...tton Section 20 Introduction Your garage door opener is designed with electronic controls to make setup and adjustments easy The adjustments allow you to program where the door will stop in the open U...

Страница 14: ...will travel to the programmed DOWN position Programming is complete If the garage door opener lights are flashing 5 times during the steps for Program the Travel the programming has timed out If the...

Страница 15: ...on mode by pressing releasing the yellow learn button 4 times 3 Press the UP button once for the di erent time settings 1min 5min 10min or 0min The yellow learn button shall blink upon selection For e...

Страница 16: ...door opener when using a welder in the garage unplug garage door opener before operating welder 14 To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution disconnect ALL electric and battery powe...

Страница 17: ...ors do not e ect the opening cycle The optional protector system safety reversing sensors must be installed for Unattended Operation to work Using Your Garage Door Opener The garage door opener can be...

Страница 18: ...door opener To program additional accessories refer to the instructions provided with the accessory or visit LiftMaster me com TO ADD REPROGRAM OR CHANGE A REMOTE CONTROL KEYLESS ENTRY PIN USING THE M...

Страница 19: ...Oil door rollers bearings and hinges The garage door opener does not require additional lubrication Do not grease the door tracks LEARN LED LEARN Button click click 1 2 LEARN Button Black Adjustment...

Страница 20: ...r lock correct as needed Replace motor if necessary 1 6 Door coasts after it has come to a complete stop Program travel to coasting position or have door balanced by a trained door systems technician...

Страница 21: ...Security 2 0 myQ Chamberlain Group Unit 1 75 Epping Road North Ryde NSW 2113 LM W8ME...

Страница 22: ...2 1 8 3A BS1362 1 5 40 1 8 40 400 The Protector System The Protector System LiftMaster...

Страница 23: ...3 myQ myQ myQ 3 3 myQ 4 4 4 4 Wi Fi 4 6 6 LM W8ME 6 6 7 8 8 8 9 9 10 10 11 883LMW 12 12 13 13 13 14 15 16 17 17 18 883LMW 18 19 19 19 20 20...

Страница 24: ...4 myQ myQ TTC myQ myQ TTC myQ Wi Fi 802 11b g n 2 4 Wi Fi Wi Fi Wi Fi Wi Fi www liftmaster me com Wi Fi Wi Fi Wi Fi Wi Fi Wi Fi Wi Fi...

Страница 25: ...5 1 2 240 220...

Страница 26: ...6 LM W8ME 883LMW ME 960LM Security 2 0 883LMW ME 960LM 2 R 2 1 10mm 8mm 4 5mm 4mm 11mm 13mm...

Страница 27: ...7 1 2 3 4 5 2 13 7 6 1 83 6 7 8 9 a 1 5 5 b c 10 11 12 3 8 1 1 2 4 2 13...

Страница 28: ...8 3 2 1 6 5 4 7 1 1 2 40 2 5 1 2 36 38 36 38 mm 1 5 cm...

Страница 29: ...9 A 4 5 B 150 4 5 8 R 80 2 50 mm 3 1 4 A 150 mm 1 2 3 5 5 2 3 1 4 200 mm 50 200 mm 1 2...

Страница 30: ...10 50 1 2 50 3 1 4 5 3 16 4 5 3 2 1 25 6 A C 3 1 2 2 5 5 2 3 1 2 3 1 B 2 4 1 3 3 2 6 6 6...

Страница 31: ...11 883LMW 4 Security 2 0 myQ Security 2 0 LiftMaster 1 5 1 6 2 3 12 1 5 5 2 6ABx1 6 mm 1 2 3...

Страница 32: ...12 G F Z G F 1 G F G F G F Z Z G 2 11 3 G F C G G F C 11 mm 2 3 1 RED WHITE WHITE GREY...

Страница 33: ...13 1 2 LED RED WHITE WHITE GREY 3 8 4 2 UP DOWN...

Страница 34: ...14 DOWN UP 1 UP Adjustment 2 UP 3 DOWN 4 DOWN 5 UP 6 DOWN UP 7 DOWN 5 10 DOWN UP 3 8 4 2 1 2 3 4 5 6 7...

Страница 35: ...15 LED Protector System 10 5 TTC 1 4 TTC 2 0 10 5 3 5 5 4 TTC TTC 4 TTC 1 0 TTC TTC TTC 2 TTC TTC 20...

Страница 36: ...16 1 2 3 4 5 6 7 8 9 10 3 8 1 1 2 4 2 11 12 13 14 15 16 17 LED LED Wi Fi Wi Fi myQ Wi Fi myQ 1 2 myQ 1 myQ 2 myQ myQ Wi Fi Garage Door Opener with Wi Fi Wi Fi LED Wi Fi Wi Fi learn Wi Fi...

Страница 37: ...YQ myQ 900 myQ myQ 16 SECURITY 2 0 Security 2 0 myQ 10 LiftMaster Security 2 0 12 4 Security 2 0 1 THE PROTECTOR SYSTEM 10 myQ 10 10 myQ 16 Wi Fi myQ Wi Fi myQ Wi Fi myQ myQ Wi Fi 802 11b g n 2 4 Wi F...

Страница 38: ...18 883LMW 3 LEARN LIGHT LIGHT LIGHT 4 1 2 LiftMaster learn LiftMaster me com PIN 883LMW 1 LED 2 4 PIN ENTER learn Wi Fi LED Wi Fi Wi Fi learn Wi Fi LED LED Wi Fi Wi Fi...

Страница 39: ...19 LEARN LEARN 1 LED LEARN myQ 1 LED LEARN 2 LED LEARN LED 1 2 3 CR2032...

Страница 40: ...4 LED 1 5 15 1 2 1 6 2 1 5 3 2 3 1 4 4 5 15 20 6 8 4 6 LED Wi Fi is a registered trademark of Wi Fi Alliance Wi Fi Alliance Wi Fi 2022 LiftMaster All Rights Reserved 114 5595 000B Protector System 1...

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