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Contact Information
STOP!
This garage door opener
WILL NOT
work until the safety reversing sensors are
properly installed and aligned.
Visit us online at:
www.chamberlain.com
Or for installation and service information call:
1-800-528-9131
Before calling, please have the model number of the garage door opener. If you are
calling about a Troubleshooting issue, it is recommended that you have access to
your garage door opener while calling. If you are ordering a repair part please have
the following information: part number, part name, and model number.
CHAMBERLAIN
®
LIMITED WARRANTY
The Chamberlain Group, Inc.
®
(“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty
period commences from the date of purchase.
WARRANTY PERIOD
Parts
Motor
Accessories
1 year
6 years
1 year
The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing.
Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free, before
dismantling this product. You will be advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid and
insured, as directed to our service center for warranty repair. Please include a brief description of the problem and a dated proof-of-purchase receipt
with any product returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective
and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be
repaired or replaced with new or factory-rebuilt parts at Seller’s sole option. [You are responsible for any costs incurred in removing and/or reinstalling
the product or any component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED
WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR
APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY
IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE
REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR
CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN
REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED
WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE,
INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY
ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE
FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS
PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR
STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion
may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and
province to province.
Warranty