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Customer Helpline
01904 727508
www.coreservice.co.uk
Troubleshooting
WARNING!
Only perform the steps described within these instructions! All further inspection, maintenance and
repair work must be performed by an authorised service centre or a similarly qualified specialist if
you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often due to causes that the user can fix
themself. Therefore check the product using this section. In most cases the problem can be solved
quickly.
General Troubleshooting
Problem
Possible Cause
Solution
Product does not
start
1. Not connected to power supply 1. Connect to power supply
2. Power connection is loosen
2.Connect the power supply
properly
3. Other electrical defect to the
product
3. Check with a specialist
electrician
Product does not
reach full power
1. Extension cord not suitable for
1. Use a proper extension cord
2. Power source (e.g. generator)
has too low voltage
2. Connect to another power
source
3. Air vents are blocked
3. Clean the air vents
Unsatisfactory result Cutting device worn
Have a specialist to replace it