9
8
CGMERSG-2101
Service
standard
06
Free services
In
case
of
a
failure
that
occurs
under
normal
use
within
the
warranty
period
Paid services
·
When
the
free
warranty
period
has
expired
·
Failure
due
to
not
following
the
precautions
·
Failure
due
to
customer
induced
damage
(
CID
)
·
In
case
of
damage
due
to
natural
disaster
(
other
than
flood
and
fire
)
Non-exchange and refund policy
·
If
a
product
defect
is
caused
by
user
carelessness
·
An
exchange
or
refund
due
to
a
simple
change
of
heart
after
product
installation
·
If
the
defect
is
not
obvious
*
Refer
to
the
Consumer
Damage
Compensation
Regulations
and
Warranty
Guide
for
quality
assurance
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