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49
TROUBLESHOOTING
Before calling for service, please check this list of the most common problems.
Problem
Check
The phone does not work
Are the LINE CORD and AC adapter connected
properly?
Is the handset too far away from the base unit?
Is the battery pack weak? Charge the battery on the
base unit for about 15 hours.
The phone does not ring
Check the RINGER setting.
Cannot dial
Do you have touch-tone service?
Check the TONE/PULSE setting.
The audio sounds scratchy
Is the base unit located next to metal objects or
appliances? Try relocation.
CALLER ID doesn’t work
Do you have CALLER ID service?
No caller’s name
Does the CALLER ID service to which you subscribed
include the CALLING NAME DELIVERY feature?
You cannot hear or be heard clearly
Increase the handset receiver volume (See page 30).
Caller’s information is not registered
Did you or your answering machine answer calls before
the second ring?
Interference from wireless networking
device
Change the location of the wireless networking device
and/or the base of the cordless phone.
Switch the channel selection setting on the wireless
networking device to AUTO. Please refer to the manual
of your wireless networking device, or consult a qualified
technician on how to set the selection.
SAVE THESE INSTRUCTIONS.