Warranty
Congratulations on the purchase of your electric fire. This fire by BFM Europe Ltd is guaranteed
for 5 years from the date of purchase against faulty materials or workmanship. Please note the 5
year guarantee comprises of 24 months of parts and labour with an extended 36 months of parts
only. If your appliance is found to be defective within 24 months from the date of purchase, we
or our authorized agent will repair the faulty component on site.
This warranty does not cover consumable items which have a limited lifespan.
If a problem should occur, the nature of the problem together with the date of purchase and
installer information should be immediately reported to the retailer that the appliance was
purchased from. Proof of purchase will be required so the original invoice should be retained.
B-1015575
Issue 3
BFM Europe Ltd
Gordon Banks Drive
Trentham Lakes
Stoke-on-Trent
ST4 4TJ
Technical Queries: 01782 339039
Service Fault Enquiries: 01782 339008
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