Cellink Inkredible+, Руководство пользователя

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GUARANTEE AND WARRANTY
The guarantee and warranty does not cover any alterations or repairs made by a
second or third party. We are always eager to work with you personally to fix any
problem that may arise in the most efficient fashion meeting it’s specific case, but we do
not suggest you to “rig” up
something outside of the recommended guidelines in your
user manual unless personally instructed by us to do so. We provide no guaranties on
the safety or performance of modified INKREDIBLE 3D bioprinters. We are also not
responsible for incorrect voltage being used, environmental conditions (moisture, fire,
water, flood, lightning, ext.), or any other form of gross neglect on the customer’s part. If
you are unsure about something, ask us about it first. We are also not responsible for
damages caused by the use of old information, as we are a forward looking company
and information/manuals/users guides and suggestions are continually being updated,
as we plan to manufacture and to evolve our products into many future generations as
the technology develops.
The guarantee and warranty covers critical components only. For example we will not
replace a bioprinter because of a perceived blemish in the paintjob. The critical
components/replacement parts do not carry a warranty themselves and are only
covered in the initial 3 months warranty starting on the purchase date. Components not
included in the warranty include: timing belts, linear ball bearings, rods, and the build
platform. Moving parts, although of the highest manufactured quality, must be properly
maintained, serviced and/or oiled, and the failure to do so will result in progressed
wearing and tearing. The heated build platform itself will be subjected to unavoidable
scratching and wear upon use. If you wish to order replacement parts, they are
available in our online store, or by contacting us personally by telephone or email. There
is no warranty issued when the INKREDIBLE is used with exotic printing material not
personally recommended by us at CELLINK. Foreign materials can damage the system.
The warranty also does not cover operating the bioprinter at not recommended speeds
and settings.
In the case that a repair is determined to be “outside of the warranty” in which the buyer
decides “must be looked at by the pros”, the buyer will pay the shipping both ways plus
the repair costs.
Concerning “unauthorized returns”: returns not pre-authorized will not be eligible for
repair, replacement or refund. Do not send it back to us
unless you have contacted us first and we have pre-authorized you to do so.