ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
10.0 REPAIR AND RETURN INFORMATION
10.1 WARRANTY
REPAIR
Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
10.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
www.ceeco.net
10.3 NON-WARRANTY
REPAIR:
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs for both directions.
10.4
RETURN
FOR
CREDIT:
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return Material Authorization must be
requested no later than 30 days after original shipment.
