Customer Care Department • The Group Ltd. • Harby Road • Langar • Nottinghamshire • NG13 9HY
T
: 01949 862 012
F
: 01949 862 003
E
W
: www.cda.eu
Important Information about your Sink
Although stainless steel sinks are built to last a lifetime, consumers are almost always concerned about three specific natural
occurrences that may appear on their new sink.
Scratching
Stainless steel is
NOT
scratch resistant and is susceptible to scratching through normal wear. Scratches are most prevalent when
the sink is brand new but through continual use, scratches will become more uniform and less apparent over time.
Rust spots
Rust coloured spots which may appear on a new sink do not indicate that the sink itself is rusting. The appearance of these spots
is attributed to external factors most commonly related to ferrous particles which come through the water supply following the
installation of new pipe work. These particles are not visible to the eye until they start to rust and are likely to appear in the first
six to twelve months of use. Cleaning may remove the rust stain but not eliminate the cause. It is however important to avoid
the use of steel wool which will exacerbate the problem.
Water staining
Limescale deposits and ‘rainbow’ discolouration which may appear on a stainless steel surface are solely due to environmental
factors and not inherent faults within the product. Through continuous use and regular cleaning, these effects will disappear.
You Guarantee is Valid Providing that
•
The product has been installed by a suitably qualified person.
•
Installation has been carried out in accordance with instructions and current legislation.
•
Proof of purchase can be produced.
•
The product has been used for domestic purposes only.
•
The product has not been tampered with or repair attempted or modified by any unauthorised person.
•
All products have been installed in accordance local water by laws and any building regulations in force
You Guarantee does not Cover
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Damage by misuse, neglect or transit.
•
Use of parts not used or recommended by CDA.
•
Routine maintenance, general wear and tear and installation faults.
•
Products used for commercial or professional purposes.
Your sink is guaranteed against defects in materials and/or workmanship for 5 years.
At the discretion of CDA, should a fault arise the sink may be repaired or replaced and
agreed refitting may be reimbursed on receipt on a faulty sink/part, once they have
been inspected and deemed faulty.