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Troubleshooting

Will my private partition data be accessible from a computer other than 

the one that set up the fingerprint security?

Yes. Plug your drive into any PC (will not work on a Mac) and wait for the 
drive to be recognized. The public partition will appear on "My Computer." 
The private partition will be recognized and will show up as an icon that 
looks like a CD, but will not be accessible yet. Usually the fingerprint 
software automatically starts; if it does not, double click on the icon that 
looks like a CD (in My Computer) to start the fingerprint software. After the 
software starts, enter your fingerprint/password when prompted and the 
security partition should show up in "My Computer."

Содержание CAUQ Series

Страница 1: ...User s Manual CAUQ Series ...

Страница 2: ...ing or opening this product will void your warranty Disclaimer Cavalry is not liable for compensation for data loss which may result from a malfunction of the product or from changes due to improper use repairs defects or battery change Please back up your data to avoid unexpected losses Cavalry reserves the right to make changes to the content of this manual without notice The most current manual...

Страница 3: ...ation to delivering high quality products with excellent customer service will ensure your continued interest in our products This manual will assist in the operation of the product To optimize your experience with this product we recommend reading this entire manual before usage Please keep this manual for future reference 3 ...

Страница 4: ...Table of Contents Preface 2 List of Accessories 5 Product Illustrations 6 Features 8 Setup Instructions 9 Troubleshooting 16 Warranty and Contact 19 4 ...

Страница 5: ...List of Accessories 1 Protective case 2 Resources CD 3 USB 2 0 Y cable 5 1 2 3 ...

Страница 6: ...Top 6 1 1 Fingerprint reader under sliding cover 2 LED light indicator 2 ...

Страница 7: ...Back 3 4 7 3 USB 2 0 port 4 Power jack ...

Страница 8: ...erprint recognition Plug and play for Windows 2000 XP Vista USB 2 0 interface Pre formatted to NTFS Exceptional heat dissipating ability LED light indicator Nearly silent operation Slim and lightweight portable device Designed for use with a PC 8 ...

Страница 9: ...er Step 1 Start your computer and wait for Windows to load completely Step 2 Connect the small end of the USB 2 0 Y cable to the drive Fig 1 Then plug the large end of the cable into the computer s USB port for power For additional portability and your convenience an additional power adapter is not required 9 Fig 1 ...

Страница 10: ... hard drive If you notice the drive is not appearing on your computer with only one USB plug inserted then insert both USB plugs into 2 available USB ports Fig 2 In most cases this should be sufficient Please contact customer support for additional questions 10 Fig 2 ...

Страница 11: ...rd Drive as a new USB device and display messages on the bottom right corner reading USB Mass Storage Device Detected and Your new hardware is installed and ready to use Windows 98 Me 1 Make sure Windows 98 Me is fully updated 2 Download drivers from www cavalrystorage com su_download htm Click on Windows 98 Driver to download the file Extract the file 3 Navigate the device manager 11 ...

Страница 12: ...tarts click on the Browse button to select the search directory to find drivers 6 Find the USB 2 0 98 driver in the extracted file then click Next 7 Click Next to continue Step 4 To setup the fingerprint software see the section that immediately follows in this manual Step 5 Your external hard drive is now ready to use 12 ...

Страница 13: ...L SETUP Step 1 Insert the Resources CD into the CD ROM drive Step 2 With the CAUQ turned on and connected to your computer go to the folder Contents CAUQ and double click on the setup icon Step 3 Determine the size of Public and Security partitions by sliding the bar The public partition will be accessible by anyone while the security partition will be accessible only by fingerprint and or passwor...

Страница 14: ...come available Go to My Computer and double click APdisk to start fingerprint enrollment Step 6 A yellow box should pop up and load the fingerprint software The fingerprint registration window will pop up Select a finger to enroll and click next Follow the on screen instructions Enroll as many fingerprints as you like Step 7 Once you have enrolled your fingerprints create a password and choose Con...

Страница 15: ...s or to get help information Step 9 Your fingerprint security is now set up For more detailed instructions see the CAUQ Fingerprint Software Manual in the CAUQ folder of the CD NOTE If at any point during this setup you are prompted for a fingerprint BEFORE you have actually enrolled your fingerprints choose Password enter password and click Confirm Then change the fingerprints through the menu Fi...

Страница 16: ...tition will appear on My Computer The private partition will be recognized and will show up as an icon that looks like a CD but will not be accessible yet Usually the fingerprint software automatically starts if it does not double click on the icon that looks like a CD in My Computer to start the fingerprint software After the software starts enter your fingerprint password when prompted and the s...

Страница 17: ...Computer does not detect hard drive Make sure the USB cable is securely connected Sometimes the hard drive will spin but remain undetected by the computer If the drive device is not detected attach another known working device and working cable to the USB port on the computer If this known device is not recognized the problem could be your computer s USB port If the port and cable both work contac...

Страница 18: ...ises coming from external hard drive In most cases loud noises coming from the drive suggest a defective drive or a loose part We apologize for any inconvenience this may cause Please contact customer service for assistance Hard drive will not work with my Mac The CAUQ is designed for use with a PC The fingerprint software will not work with a Mac and the drive will not be recognized by any Mac OS...

Страница 19: ...ry tech support at customersupport cavalrystorage com Warranty This product comes with a one year warranty from the date of purchase Please register your product at www cavalrystorage com prodreg htm to activate the warranty Please have your Serial Number and Model Number ready We are not responsible for any loss of data Please back up your data often to avoid unexpected losses ...

Страница 20: ...CA1173 062708 Contact Cavalry Storage Inc 555 E Easy St Simi Valley CA 93065 Email customersupport cavalrystorage com Website www cavalrystorage com 20 ...

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