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77
Appendix
There is digital
noise in images.
Sensitivity may have been increased automatically for a dark
subject, which increases the chance of digital noise. Use a light
or some other means to illuminate the subject.
A recorded image
was not saved.
Camera power may have been turned off before the save
operation was complete, which will result in the image not
being saved.
Though available
lighting is bright, the
faces of people in
the image are dark.
Not enough light is reaching the subjects.
Subjects are too
dark when shooting
images in a
seashore or ski
area.
Sunlight reflected by water, sand, or snow, can cause
underexposure of images.
The image is out of
focus during movie
recording.
1)Focusing may not be possible because the subject is outside
the focus range. Shoot within the allowable range.
2)The lens may be dirty. Clean the lens (page 58).
3)Focus is fixed during movie recording, so the image can go
out of focus if there is a big change in the distance between
the camera and subject during recording.
Wireless Connection
I can’t establish a
wireless connection.
The wireless LAN
connection is
broken.
1)The camera cannot connect with a smartphone if they are
too far apart from each other.
2)The smartphone may be connected with another wireless
device. Check the smartphone’s Wi-Fi settings and confirm
that the camera is selected for wireless LAN connection
(page 30).
3)Connection may have been lost due to interference caused
by a nearby microwave oven, cordless phone, or other
wireless device. Move the camera away from the device
causing the problem.
I forgot my
password.
While holding down [
0
] (Movie) and the shutter button on the
camera, hold down [
p
] (Power) for more than six seconds.
The camera’s operation lamp will go out and then the
password will be returned to its initial default setting. Note that
initializing the password unpairs the camera and smartphone,
so you will need to pair them again. For information about the
initial default password settings, see page 30.
Problem
Possible Cause and Recommended Action