EN-66
Troubleshootin
g
Problem
Cause
Action
See
Pa
g
e
No sound is produced
when I press a keyboard
key.
1. The
VOLUME
controller is set to
“MI
N
”.
1. Rotate the
VOLUME
controller more
towards “MAX”.
2. Headphones or an adaptor pl
u
g is
pl
u
gged into one of the
PHONES
jacks.
2. Disconnect whatever is connected to the
PHONES
jacks.
3. MIDI Local control is t
u
rned off.
3. T
u
rn on the Local control setting.
4. The Speaker O
u
t is set to Off.
4. Change the Speaker O
u
t setting to “A
u
to”.
5. The Key
b
oard Vol
u
me is set to 0. 5. Change the Key
b
oard Vol
u
me setting to
something other than 0.
The pitch of the Di
g
ital
Piano is off.
1. The Digital Piano’s key setting is
something other than “440.0Hz”.
1. Change the key setting to “440.0Hz”, or
t
u
rn Digital Piano power off and then
b
ack
on again.
2. Digital Piano t
u
ning is incorrect.
2. Adj
u
st Digital Piano t
u
ning, or t
u
rn the
Digital Piano off and then
b
ack on again.
3. Octave shift is ena
b
led.
3. Change the octave shift setting to 0.
4. A non-standard temperament
setting is
b
eing
u
sed.
4. Change the temperament setting to
“00: Eq
u
al”, which is the standard modern
t
u
ning.
Nothin
g
happens when I
press a pedal.
1. The pedal
u
nit ca
b
le is not
connected.
1. Connect the ca
b
le correctly.
2. The pedal
u
nit ca
b
le pl
u
g is not
pl
u
gged in completely.
2. Make s
u
re that the pedal
u
nit ca
b
le pl
u
g is
inserted as far as it will go into the pedal
connector on the
b
ottom of the Digital
Piano.
Tones and/or effects sound
stran
g
e. Turnin
g
power off
and then back on a
g
ain
does not eliminate the
problem.
Example:
Note intensity
does not chan
g
e even
thou
g
h I alter key pressure.
The “A
u
to Res
u
me” feat
u
re is t
u
rned
on.
T
u
rn off “A
u
to Res
u
me”.
N
ext, t
u
rn power off
and then
b
ack on again.
I cannot transfer data after
connectin
g
the Di
g
ital
Piano to a computer.
–
1. Check to make s
u
re that the USB ca
b
le is
connected to the Digital Piano and
comp
u
ter, and that the correct device is
selected with yo
u
r comp
u
ter’s m
u
sic
software.
2. T
u
rn off the Digital Piano and then exit the
m
u
sic software on yo
u
r comp
u
ter.
N
ext,
t
u
rn the Digital Piano
b
ack on and then
restart the m
u
sic software on yo
u
r
comp
u
ter.
I cannot store data to a USB
flash drive or load data
from a USB flash drive.
–
It takes a lon
g
time before I
can use the Di
g
ital Piano
after I turn it on.
Digital Piano memory data was
corr
u
pted
b
eca
u
se a data transfer
operation with a comp
u
ter was in
progress the last time yo
u
t
u
rned off
the Digital Piano. When this
happens, the Digital Piano performs
a memory format operation the next
time yo
u
t
u
rn it on. Yo
u
cannot
perform any other operation while a
format operation is in progress.
It takes a
b
o
u
t 20 seconds after yo
u
t
u
rn on
power to perform the memory format
operation. Wait
u
ntil the format operation is
complete.
N
ote that yo
u
sho
u
ld take care to
avoid t
u
rning off the Digital Piano while a data
transfer operation with a comp
u
ter is in
progress.