Cashtester BC 231 SD
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3.5 Error messages and solutions
The BC 231 SD automatically performs a self-test after powering on. lf one of the following error messages
is displayed, usually a sensor is blocked by dust or banknotes are still in the stacker. Remove the
banknotes or use a brush / soft cloth to clean the sensor and then restart the machine.
In any scenario where an error (message) can’t be solved, contact your supplier! Changes made to
the machine by the end user (hardware and software) will void the warranty.
Error messages
Solutions
Fluorescence sensor
Do not place or operate the machine under strong light
Banknote feeding sensor
Remove the banknote and clear away the dust
Banknote receiving sensor
Remove the banknote and clear away the dust
Left counting sensor
Remove the banknote and clear away the dust
Right counting sensor
Remove the banknote and clear away the dust
Ext IR sensor
Remove the banknote and clear away the dust
Rotate speed sensor
Clean the code wheel and sensor or replace the rubber-belt
Internal memory fault
Resume to factory setting
Sometimes error messages appear during usage. Please follow the instructions below to solve them:
Error message
Solutions
Slant notes
The banknotes are not fed straight into the machine. Ensure the
banknotes are placed neatly and inserted centered on the
hopper. Use the hopper guides to center the banknote when
counting a large stack of banknotes and guide the notes also
with your hands during counting.
Chained notes /
Double notes
Some banknotes are connected or overlapped: take all the
notes and count them again. If the error message frequently
occurs, adjust the vertical adjusting screw slightly in clockwise
direction (+)
Incomplete notes
Half piece or incomplete banknote. Remove it and press ‘RESET’
to continue the counting. We recommend recounting all the
notes.
UV error / IR error / Magnetic
feature fail / Denomination
different / Cannot Judge
Denomination
Possible counterfeit or suspicious banknote: remove it and press
‘RESET’ to continue counting. We recommend recounting all the
notes.
Width error
One or more banknotes deviate in size: remove it and press
‘RESET’ to continue counting. We recommend recounting all the
notes.
Receiver stacker full
The maximum quantity that fits in the stacker is 220 pieces.
Remove the notes and continue counting.
3.6 Technical specifications
Counting speed:
1000 notes per minute
Hopper/stacker capacity:
200/220 notes
Power supply:
100~240V AC, 50/60Hz
Power consumption:
≤ 80W
Operating temperature:
0~40 degrees Celsius
Operating humidity:
40~90%
Dimensions:
311*261*195 mm (L*W*H)
Weight:
7 KG