7. ERROR CODES
ERROR CODE
DESCRIPTION
ACTION
E-JA
A note or notes are jammed in the counter sensor
•
•
•
TURN UNIT OFF AND:
Remove jammed notes
Remove folded or crumpled notes from bundle
being counted
E-Db
Double notes are detected
•
•
Remove counted notes and recount bundle
If same error message is received, adjust
density level on unit and/or note thickness
E-CH
E-SH
Chain and/or short notes detected
•
•
Check that notes are not stuck together
Adjust the note thickness on unit
E-An
•
•
Skewed note
Remove counted notes and recount bundle
Make sure notes are stacked evenly and rerun
bundle
E-CF
Counterfeit note detected by UV sensor
•
Remove suspect note and recount bundle
E-FC
Counterfeit note detected by magnetic sensor
•
Remove suspect note and recount bundle
E-HF
•
Half-note
detected
Remove torn or folded note and recount bundle
E-FE
•
Feed error
Remove counted notes and recount bundle
E-LL
Different denomination (by width) detected
•
Remove off-size note, remove counted notes
and recount bundle
E-SH
Different Denomination (by height) detected
•
Remove off-size note, remove counted notes
and recount bundle
E-OC
Wrong note thickness selected
•
•
Adjust note thickness in direction of “-“
Contact service center if problem persists
*
See notes on next page
Содержание MSB-30
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