6
CashConcepts
CCE 410
Troubleshooting
This chapter provides steps for resolving some problems that may occur during operation. A list of possible
conditions or failures are address with possible causes followed by proper course of action.
Condition
Possible causes
Action
Abnormal condition after powering
up the machine
Unit is plugged into wrong
voltage area
Power fuse is burned
Power supply board fuse is
burned
Connect with proper voltage
Replace power fuse
Contact CCE - Service
Coin jamming
Improper adjustment of diameter
and thickness know
Adjust diameter and thickness
knob according to coin
denomination
Coins rotate inside the hopper, but
do not discharge
Improper adjustment of thickness
know
Adjust thickness knob to the
next largest thickness position
Motor does not rotate
Loose
socket
connection
between the power supply
switch and the motor
Damaged or broken connection
wire
Contact CCE - Service
Inaccurate counting results
Loose
socket
connection
between photoelectrical counter
and microprocessor.
Dirty coin counting sensor
Contact CCE – Service
Clean count sensor