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TROUBLESHOOTING

This section provides troubleshooting for some common issues associated with
the Carrier ComfortChoice Programmable Communicating Thermostat.

Screen is Unresponsive

Check if the thermostat screen is locked to unauthorized users. Unlock the

thermostat by providing the 4-digit lock code to enable control of the
thermostat.

No Heat or Cooling

Check if the Mode is off. If the Mode displays OFF on the Home Active

screen, press the MODE button and select COOL, HEAT, or AUTO, and
then press the DONE button.

EHeat is Displayed

Enables emergency heat -- also known as auxiliary heat. The EHEAT

selection uses auxiliary heat only. Heat Pump heating is not used.

Power Outage

The thermostat’s configuration options are stored to non-volatile memory

and are retained through a power outage.

Check Filter Reminder

The Filter Reminder appears on the screen when it is time to change the air
filter. Change the filter and reset the filter counter. Press the

Reset

button to

reset the timer back to its original value. Press the

Done

button to save the

changes and return to the Home Active screen.

Содержание ComfortChoice Touch

Страница 1: ...ComfortChoice Touch Thermostat Designed for ZigBeeR Wireless Technology USER GUIDE ...

Страница 2: ...Home Active 11 PHYSICAL BUTTONS 12 Home Button 12 Up and Down Buttons 12 QUICK START 13 18 Setting the Time and Date 13 Select the Mode 16 Set or Change the Heating and Cooling Setpoints 18 BASIC THERMOSTAT OPERATION 19 21 Hold Until 19 Hold the Temperature 19 Fan Selection 21 ...

Страница 3: ...MMING THE THERMOSTAT 38 67 Select and Set the Program Schedule 38 The Edit Buttons 44 View the Schedules 45 Program Schedules 45 All Days 45 Weekday Weekend Schedule 49 Each Day Schedule 54 Vacation Scheduling 57 Vacation Pending Screen 64 Canceling or Modifying a Pending Vacation Schedule 65 Activating HOLD UNTIL During a Vacation Event 67 ...

Страница 4: ...nt 71 Event Notification 72 Demand Response Event INFO Button 74 Customer Override 75 Price Messages 76 Setting Up a Price Response 77 Price Tiers 77 Price Event Notification 79 Restore Normal Settings 80 Optional Methods 82 ZIGBEE messaging 83 A Message from the Energy Provider 83 A Cancel Message from the Energy Provider 86 Multiple Messages 87 ...

Страница 5: ... Cooling Default Settings 106 Modifying Pre Cooling Date Settings 106 Modifying Pre Cooling Day Settings 107 Pre Cooling Message on Home Screen 108 Pre cooling interaction with other schedules and events 109 TROUBLESHOOTING 110 112 Screen is Unresponsive 110 No Heat or Cooling 110 EHeat is Displayed 110 Power Outage 110 Check Filter Reminder 110 Loss of Wireless Communications 111 ...

Страница 6: ...TABLE OF CONTENTS System Error Messages 111 Forgotten Lockout Password 112 Time is Incorrect Time Zone Daylight Savings Loss of Communications Etc 112 Widely Swinging Temperatures 112 Memory Failure 112 ...

Страница 7: ......

Страница 8: ...han ever for you to keep your home comfortable while saving energy and money Designed to be smart and smart looking as any of the other electronics in your home the new Touch thermostat offers programming options to fit your lifestyle not anybody else s The thermostat can be set for 7 day 5 2 day or 1 day programmable operation Different heating and cooling set points and times are programmable fo...

Страница 9: ...t to your thermostat that could result in adjustments to your settings the display will inform you of the changes Your energy provider can also send messages to the thermostat which will also show on your display By offering four daily temperature set points that allow you to set temperatures according to the occupancy and activities in the home programmable thermostats can save energy and money w...

Страница 10: ...pment icons and any energy event indicators See Fig 1 The vent openings in the lower left corner of the thermostat contain the room temperature sensor IMPORTANT To ensure correct temperature readings do not block the vent openings NOTE If configured for a screen saver and a screen saver has been loaded it will be displayed after idle for 25 seconds Fig 1 The Home Inactive Screen ...

Страница 11: ...ouched or the Home button is pressed the Home Active screen provides the user with all of the selections needed to use the thermostat The Home Active screen will time out and return to the inactive mode after 60 seconds See Fig 2 Fig 2 The Home Active Screen ...

Страница 12: ...e button and the Down button See Fig 3 Home Button Use this button to wake up the thermostat return the thermostat to the Home Inactive state or return to Home from any screen Up and Down Buttons Use these buttons to increase or decrease settings such as temperature and time date values Fig 3 The Physical Buttons ...

Страница 13: ...ed to be set manually In the event of a loss of communications or the lack of a communications network the time and date can be set manually Check or set the time date by performing the following steps 1 Either touch the screen or press the Home button to activate the Home screen 2 Press the Setup button to open the Basic Setup menu 3 Press the Time Date icon on the Basic Setup menu screen One of ...

Страница 14: ... communication network and the user cannot alter the setting The time and date are read from the communication network but your time zone and daylight saving setting must be selected The time and date need to be manually set A11138 Fig 4 Date and Time Set Up ...

Страница 15: ...lect the Month Day Year Hour or Minute button 2 Use the up and down arrow buttons to adjust the date and time shown in the top status bar to the desired settings 3 Press the Done button to return to the Basic Setup menu screen 4 Press the Home button to return to the Home screen ...

Страница 16: ...to select the desired cooling or heating Mode The current mode is always displayed above the MODE button on the status bar on the Home screen Activate the Home Screen to change the mode 1 Press the MODE button on the Home screen to view the mode choices as shown in Fig 5 A11109 Fig 5 Mode Button ...

Страница 17: ...UTO Enables both the heating and cooling equipment to operate as needed When the equipment is operating if the heating equipment is running then a red icon will appear over the HEAT TO button if the cooling equipment is operating then a blue icon will appear over the COOL TO button S EHEAT Enables emergency heat also known as auxiliary heat The EHEAT selection uses auxiliary heat only Heat Pump he...

Страница 18: ...he Heating and Cooling Setpoints Change the heating and cooling setpoints by either using the Up and Down physical arrow buttons on the front of the unit or by activating the Home screen and using the HEAT TO and COOL TO touch screen buttons Refer to Fig 5 ...

Страница 19: ...y shall say HOLD UNTIL with the hold until time displayed underneath the status box If you wish to cancel the HOLD UNTIL and resume your programmed schedule hit the HOLD button The HOLD button will then become the RESUME button Then press the RESUME button and your settings will be adjusted as required per the programmed schedule Hold the Temperature The thermostat is normally programmed to follow...

Страница 20: ...20 BASIC THERMOSTAT OPERATION Fig 7 The Hold Button ...

Страница 21: ... fan runs continuously regardless of whether the heating or cooling equipment is running When the fan is running continuously and the heating or cooling equipment is not operational a fan icon will appear over the FAN button Change the Fan mode by performing the following steps 1 Activate the Home screen 2 Press the FAN button 3 Select either AUTO or ON 4 Press the DONE button to save the selectio...

Страница 22: ...22 BASIC THERMOSTAT OPERATION A11112 Fig 8 The Fan Selection ...

Страница 23: ...23 THE BASIC SETUP SCREEN Pressing Setup on the Active Home screen opens the Basic Setup menu screen as shown in Fig 9 A14011 Fig 9 The Basic Setup Menu Screen ...

Страница 24: ...as shown in Fig 10 A11080 Fig 10 The Advanced Setup Menu Screen When you push the Version button the current software version will be displayed For more information on the Lockout button refer to the Keypad Lockout Feature section for more information on the USB button see the USB Support section ...

Страница 25: ...ETUP SCREEN Screen Pressing the Screen button will display the following screen A11114 Fig 11 The Screen Menu Pressing the Done button or not pressing any buttons for 60 seconds will return to the Basic Setup Screen ...

Страница 26: ...een Range Level 1 8 The user shall be able to set the backlight level of the home inactive screen to a different setting for each period of the program schedule The idea being that brighter levels are desirable during the daytime and darker levels are desirable at night Lower levels result in a darker screen ...

Страница 27: ...ve the adjustment arrows below the selected button The adjustment arrows will be used to adjust the brightness of the display for that programming period The Up button selects a brighter level and the Down button selects a darker level A11115 Fig 12 The Set Screen Brightness Screen ...

Страница 28: ... even though the setpoints do not based on the times of each programmed period A11116 Fig 13 The Set Screen Brightness Screen When a vacation is active the home inactive screen backlight level shall be set to the SLEEP setting After 60 seconds of no button presses the screen will return to the Screen menu ...

Страница 29: ...d if a valid one is saved in the thermostat memory If a screen saver has been saved when ON is selected the thermostat will display the screen saver after 25 seconds of idle time When OFF is selected a screen saver will not be displayed even if a valid one was saved See the USB Support section for instructions on how to load a screen saver into the thermostat After 60 seconds of no button presses ...

Страница 30: ...his screen will allow the user to clean the screen without impacting anything on the thermostat A timer counting down from 60 seconds is displayed in the center of the screen The physical up and down buttons are disabled during this 60 second time period but the Home button will cancel the countdown After 60 seconds the screen will switch to the Home Active screen ...

Страница 31: ... time to change the filter When the filter needs to be replaced the FILTER button will be displayed on the Home Active screen See Fig 16 A11081 Fig 16 Filter Replacement Reminder 1 Press the FILTER button on the Home Active screen 2 The Reminder screen shows 0 zero hours as shown in Fig 17 ...

Страница 32: ... DONE button to save the changes and return to the Home Active Screen or press the CANCEL button if you are not ready to replace the filter which will ignore the reset 5 If the RESET button was not pressed and either the CANCEL or DONE buttons are pressed the filter reminder shall remain visible on the Home Active screen with an open envelope next to the FILTER button This indicates the message ha...

Страница 33: ...33 A11083 Fig 18 Filter Message Read But Timer Not Reset ...

Страница 34: ...ior to the filter reminder message being displayed 1 Press the Reminders button on the Basic Setup menu screen 2 The Reminder screen shows the number of hours remaining before the filter requires changing as shown in Fig 19 Replace the filter immediately if the counter shows 0 zero hours A11119 Fig 19 Time Remaining Before Required Filter Change ...

Страница 35: ... reset the timer back to its original value See Fig 20 4 Press the DONE button to save the changes and return to the Home Act ive screen or press CANCEL to ignore all changes and return to the Basic Setup menu screen A11120 Fig 20 Filter Change Time Reset ...

Страница 36: ...zzer sounds S A high pitched sound for a valid touch of the display S A low pitched sound for an invalid touch of the display An invalid touch indicates touching or pressing a non functioning button or at tempting to change a parameter to a value beyond its allowable range NOTE The three physical buttons do not provide any audible feedback ...

Страница 37: ... Turn the buzzer on or off by performing the following steps 1 Select the Sounds button from the Basic Setup menu screen 2 Select either ON or OFF and then select the DONE button See Fig 21 A11121 Fig 21 Configuring the Buzzer ...

Страница 38: ...fore occupants wake up or in the afternoon before returning home Select and Set the Program Schedule The ComfortChoice Touch thermostat automatically stores settings and repeats those settings each day while still allowing programming to be overridden at any time and settings to be changed manually There are three program schedules available S All Days All seven 7 days are programmed with the same...

Страница 39: ... Evening and Sleep The following tables illustrate the All Days program schedule and the Weekday Weekend program schedule All Days Program Schedule Monday thru Sunday Time Heating Setpoint Cooling Setpoint Wake 6 AM 68_ 76_ Day 8 AM 60_ 85_ Evening 5 PM 68_ 76_ Sleep 10 PM 60_ 82_ ...

Страница 40: ... thru Friday Time Heating Setpoint Cooling Setpoint Wake 6 AM 68_ 76_ Day 8 AM 60_ 85_ Evening 5 PM 68_ 76_ Sleep 10 PM 60_ 82_ Saturday and Sunday Time Heating Setpoint Cooling Setpoint Wake 8 AM 68_ 76_ Day 9 45 AM 60_ 72_ Evening 6 30 PM 68_ 76_ Sleep 11 30 PM 60_ 82_ ...

Страница 41: ...lowing steps to open the Schedule screen 1 Touch the screen or press the Home button to activate the Home screen 2 Press the Setup button 3 Press the Schedule button to open the Schedule screen as shown in Fig 22 A11122 Fig 22 The Schedule Screen ...

Страница 42: ...42 PROGRAMMING THE THERMOSTAT The screen will switch to the appropriate screen when the All Days Weekday Weekend or Each Day button is pressed See Fig 23 A11123 Fig 23 The All Days Schedule Screen ...

Страница 43: ... PROGRAMMING THE THERMOSTAT Press the BACK button to return to the Schedule screen or press the EDIT button to open the Edit Schedule screen shown in Fig 24 A11124 Fig 24 The All Days Edit Schedule Screen ...

Страница 44: ...ange the starting time of the period Pressing the Up or Down arrows with the Start button selected will increase or decrease the display period start time in 15 minute increments S The HEAT TO function allows the user to change the heating setpoint Pressing the Up and Down arrows with the HEAT TO button selected will increase or decrease the heating setpoint in one 1 degree increments S The COOL T...

Страница 45: ... that the values for each are not the same for every day of the week Programs Schedules This section describes how to program the thermostat for the three 3 different schedule options All Days Use the All Days schedule to program all seven 7 days with the same time periods and heating cooling setpoints The All Days Schedule will display the program schedule that is executed every day The times and...

Страница 46: ...form the following steps to open the All Days Schedule screen and program the schedule 1 Press the SETUP button on the Active Home screen 2 Press Schedule on the Basic Setup screen 3 Select All Days A11125 Fig 25 The All Days Schedule ...

Страница 47: ...en without saving any changes made A11126 Fig 26 The All Days Edit Schedule 5 Press the PERIOD button to change the schedule for the period indicated in the programming bar which is above the four 4 edit buttons used to manipulate the program schedule The up or down arrow buttons with the PERIOD button selected cycle through the periods of Wake Day Even ing and Sleep ...

Страница 48: ...the HEAT TO button selected will increase or de crease the heating setpoint in one 1 degree increments 8 Press the COOL TO button to change the cooling setpoint Pressing the up and down arrows with the COOL TO button selected will increase or decrease the cooling setpoint in one 1 degree increments 9 Press the SAVE button to save changes made to the program schedule and return to the All Days sche...

Страница 49: ...oling setpoints but different from the weekday settings The Weekday Weekend schedule allows temperatures to be set according to the occupancy and the activities in the home for a typical week When the home is unoccupied or people are sleeping temperatures can be set lower for heating or higher for cooling The Weekday Weekend schedule will display the program schedule that is executed every day for...

Страница 50: ...50 PROGRAMMING THE THERMOSTAT The times and setpoints shown as dashes indicate that the setpoint values are not the same for every day of the week A11127 Fig 27 The Weekday Schedule ...

Страница 51: ... 1 Press the SETUP button on the Active Home screen 2 Press the Schedule button on the Basic Setup screen 3 Select either WEEKDAY or WEEKEND The WEEKDAY WEEKEND button toggles between the two schedules 4 Press the EDIT button to edit that particular schedule Pressing the BACK button will return to the Program Schedule menu screen without saving any changes made ...

Страница 52: ... the up or down arrow buttons with the START button selected will in crease or decrease the display period start time in 15 minute increments 7 Press the HEAT TO button to change the heating setpoint Pressing the up and down arrows with the HEAT TO button selected will increase or de crease the heating setpoint in one 1 degree increments 8 Press the COOL TO button to change the cooling setpoint Pr...

Страница 53: ... to the All Days schedule screen Pressing the CANCEL button will exit the screen without saving the changes made and will return to the Program Schedule Menu screen 10 Press the WEEKDAY WEEKEND button to switch to the remaining schedule and repeat steps 5 thru 9 A11096 Fig 29 The Weekday Weekend Edit Schedule ...

Страница 54: ...OSTAT Each Day Schedule Use the Each Day schedule to program different time periods and heating cooling setpoints for each day of the week Fig 30 shows an example of a Daily Schedule for Wednesday A11129 Fig 30 Daily Schedule ...

Страница 55: ...es made 5 Press the PERIOD button to change the schedule for the period indicated in the programming bar The up or down arrow buttons with the PERIOD button selected cycle through the periods of Wake Day Evening and Sleep Refer to Fig 31 6 Press the START button to change the starting time of the period Pressing the up or down arrow buttons with the START button selected will in crease or decrease...

Страница 56: ...orm Step 5 through Step 8 for each day of the week advancing to other days using the middle two buttons labeled with the day on the bottom of the screen 10 Press the SAVE button to save changes made to the program schedule and return to the Each Day Schedule screen Pressing the CANCEL button will exit the screen without saving the changes made and will return to the Program Schedule Menu screen A1...

Страница 57: ... is active the thermostat still communicates with the ZigBee network and controls the HVAC equipment to the desired setpoints Perform the following steps to set a vacation schedule 1 Activate the Home screen by touching the screen or pressing the physical Home button 2 Press the SETUP button 3 Press the Vacation button The Vacation Start Date screen opens as shown in Fig 32 A11097 Fig 32 Vacation ...

Страница 58: ... the values Month Day Year and Time 5 Press the NEXT button and set the values for the Vacation Return Date See Fig 33 NOTE Allow some time for the heating and cooling system to raise lower the temperature settings so you will be comfortable when you return It can take hours to restore normal settings to a house A11098 Fig 33 Vacation Return Date Screen ...

Страница 59: ... Press the NEXT button The screen will transition to either the Mode Se lect screen or an Error screen The Error screen is displayed when the va cation start date and end date are reversed See Fig 34 Fig 34 The Vacation Error Screen ...

Страница 60: ... entering vacation mode See Fig 35 Once vacation mode is active the equipment mode setting cannot be changed until the vacation is over or ended See Fig 38 8 Select HEAT COOL or AUTO and set the desired setpoints 9 Press the NEXT button Fig 35 Vacation Equipment Mode Selection ...

Страница 61: ... screen See Fig 36 11 Press the CANCEL button to return to the Home Active screen without saving the changes to the vacation schedule 12 Press the BACK button to return to the Vacation Mode selection screen 13 Press the NEXT button to switch to the vacation confirmation screen Fig 36 Vacation Setpoints Screen ...

Страница 62: ...tion period in days and hours See Fig 37 S Press the CANCEL button to return to the Home Active screen without saving the changes to the vacation schedule S Press the BACK button to return to the vacation setpoint selection screen S Press the DONE button to save the vacation schedule and return to the Home Active screen Fig 37 Vacation Confirmation Screen ...

Страница 63: ...63 PROGRAMMING THE THERMOSTAT 15 Fig 38 shows how the Home Active screen will look when the vacation mode is active Fig 38 The Home Active Screen with Active Vacation Mode ...

Страница 64: ...TAT Vacation Pending Screen When vacation mode is pending and the start date time is less than one 1 month away the Home Active screen will show the vacation start date and time as shown in Fig 39 Fig 39 Vacation Pending Message ...

Страница 65: ...g Vacation Schedule If the vacation mode is active and you arrive home earlier than expected simply press the END button under the Vacation label to end the vacation schedule and return the thermostat to normal settings Refer to Fig 38 for the END button location ...

Страница 66: ...e Vacation Pending screen See Fig 40 S Press the DELETE button to delete the pending vacation schedule and go back to the settings screen S Press the BACK button to go back to the settings screen without modifying the pending vacation schedule S Press the EDIT button to change the Vacation start and end date settings A11131 Fig 40 Cancel or Modify a Pending Vacation Schedule ...

Страница 67: ...ing the HEAT TO or COOL TO buttons resulting in a HOLD UNTIL event See Fig 41 The system will return to the vacation settings at the end of the HOLD UNTIL time period NOTE The only way to cancel a HOLD UNTIL while in vacation mode is to cancel Vacation Cancel a pending vacation by pressing the SETUP button on the Home Active screen Fig 41 Activating HOLD UNTIL During a Vacation Event ...

Страница 68: ... programming period During Smart Recovery the thermostat ramps the setpoint from the current room temperature to the next setpoint using small increments If the user initiates the HOLD function in the middle of a Smart Recovery mode the setpoints are held at their current displayed value NOTE If either the Hold Hold Until or Vacation function is active during the time that Smart Recovery would be ...

Страница 69: ...ZigBeeR network up to five signal bars are displayed to show the relative signal strength S If the outdoor air sensor is not present the signal strength is displayed in the top right corner of the display S If the optional outdoor air sensor is connected the outdoor air temperature is displayed in the top right corner of the display and the signal strength indicator is to the left of the outdoor a...

Страница 70: ... 42 The signal indicator displays more empty gray bars as signal strength weakens The signal strength indicator displays five red empty bars when communication is lost When the signal strength is zero the bars will be red and empty When not connected to a ZigBeeR network no bars will be displayed Fig 42 Signal Strength Indicator Showing Good Strength ...

Страница 71: ...ng on peak energy demands your energy provider may choose to send a message to your thermostat to initiate a Demand Response Event The energy provider will select a start time a duration and either set back your thermostat setting by a few degrees or choose to cycle the air conditioning or heating on and off at a safe pre determined rate The effect of the event is to reduce the peak demand resulti...

Страница 72: ...TURES Event Notification The thermostat alerts the homeowner to a Demand Response Event that is in progress by showing an Event icon on the screen Fig 43 shows a Level 2 Event A11132 Fig 43 Utility Event Highlighted Icon ...

Страница 73: ...mand response There is also a Green level indicating that not enough power is being provided by Green energy sources There are mandatory levels defined as Emergency Planned Outage and Service Disconnect Your Energy Provider may use some or all of the levels Please contact your energy provider for more detailed information ...

Страница 74: ...e information screen explains the reason the energy provider is running the event the time remaining until the event expires formatted as hours minutes and the adjustments that were made to your settings See Fig 44 After viewing the information you can press BACK or the physical Home button to go back to the Home screen A11133 Fig 44 Demand Response Event INFO Screen ...

Страница 75: ...ostat will display Equipment Off Contact your energy provider for additional information about Demand Response Events and to determine if this is an option in your area When a Demand Response Event occurs it is always advisable to allow the event to run to completion However if it becomes necessary to override the event and the event is not mandatory press the OVERRIDE button on the INFO screen Re...

Страница 76: ...nds messages alerting the thermostat to the price changes An advantage to using this thermostat is that you can program automatic responses based on the current cost of electricity For example if the price change is minimal you may choose to raise the air conditioning setback by only 2_ However if the price change is drastic you may choose to raise the air conditioning by 10_ ...

Страница 77: ...l red The following example uses the Critical price tier Perform the following steps to set up the price response 1 Activate the Home screen and press the SETUP button 2 Press the Price Response button to open the Setpoint Offsets for Pricing Events screen For each price tier displayed you can select your offset to the normal temperature setting you use For example if you normally cool at 76_ a 2_...

Страница 78: ...78 SMART ENERGY FEATURES A11135 Fig 46 The Price Response Screen ...

Страница 79: ...he HEAT TO and COOL TO automatically adjust to the setback temperatures and reflect the color code of the event Fig 47 The Price Event Icon Press the INFO button for additional information about the event See Fig 48 Additional steps can be taken to save energy during the higher pricing periods by not using other energy consuming devices such as a dryer or dishwasher and turning off lights ...

Страница 80: ...rom the energy provider to see what the price level is how much time is left in the price event formatted as hours minutes and what your adjustment was Refer to the information screen in Fig 48 Press the BACK button to leave the screen and maintain the setpoint offsets or press the RESTORE button to restore the thermostat to the normal settings Fig 48 Information on the Price Event Press the BACK ...

Страница 81: ...s When YES is pressed the setpoint offsets are removed and the setpoints showing on the Home screen no longer have the background color of the pricing event NOTE You will be consuming energy at the higher price for the time remaining in the price event See Fig 50 ...

Страница 82: ...from Setpoints Optional Methods Removing offsets from the setpoints during a pricing event can also be done by simply changing the setpoints from the Home Active screen by pressing the physical up and down arrow buttons or by using the HEAT TO and COOL TO buttons ...

Страница 83: ...ome Inactive screen press the mail icon button to display the message A11136 Fig 51 Messaging Icons The message and the time remaining formatted as hours minutes are displayed on the screen as shown in Fig 52 In some instances the energy provider requests a confirmation that you read the message If this is the case the screen is displayed with a CONFIRM button instead of DELETE Pressing the BACK b...

Страница 84: ...expires regardless of the duration or until the message is replaced by a new message Fig 52 Messaging Icons The envelope icon changes to an open envelope icon to show that the homeowner read the message and sent the confirmation to the energy provider The icon will remain on the screen for the duration of the event See Fig 53 ...

Страница 85: ...RGY FEATURES A11137 Fig 53 The Open Envelope Icon The UTILITY button and the envelope disappear from the screen if S The message expires S The homeowner deletes the message S The energy provider cancels the message ...

Страница 86: ...ility message on the Home Active screen as shown in Fig 54 The message being cancelled is displayed when the user presses the UTILITY button Pressing the CONFIRM button sends a confirmation back to the energy provider If the message is not confirmed the Cancel Message is displayed continuously until it is replaced by a new message Fig 54 The Cancel Message Screen ...

Страница 87: ... active during a Utility Message event In that case the Home Active screen displays a MESSAGE button instead of a FILTER or UTILITY button An open or closed envelope is shown with the MESSAGE button based on the read status of the message See Fig 55 Fig 55 Multiple Messages ...

Страница 88: ...essing the MESSAGE button opens the Message screen as shown in Fig 56 The user can then read the individual messages by pressing the corresponding buttons Unread messages are shown with a closed envelope Fig 56 The Message Screen ...

Страница 89: ...particularly useful in controlling the settings and preventing others from adjusting them The thermostat features two levels of lockout S Lock Everything prevents someone from making any changes to the thermostat S Lock All But Temperature Settings allows someone to adjust the temperature to stay comfortable but not adjust features such as program schedules or settings ...

Страница 90: ...ht turns on to maximum brightness for 10 seconds but none of the thermostat settings can be changed The invalid buzzer signal will beep If the temperature settings are enabled in the keypad lockout the setpoints can be changed by the physical buttons or the HEAT TO and COOL TO touch screen buttons ...

Страница 91: ...er timer When the entire keypad is locked and a pricing event becomes active the info button related to the event is also locked out preventing the unauthorized user from restoring setpoints during a pricing event However if the keypad lockout setting is setpoints only and a pricing event becomes active the info button for the pricing event is functional Selecting Lockout Select the lockout featur...

Страница 92: ...vigate to the Advanced Setup Screen 5 Select one of the two lockout modes see Fig 58 S Lock Everything S Lock All But Temperature Settings The CANCEL button will return to the Advanced Setup screen A11100 Fig 58 Lockout Selection Screen ...

Страница 93: ...Fig 59 S Pressing the CANCEL button will return to the Advanced Setup screen S Pressing the CLEAR button will erase the pin code that is being currently entered S Pressing the DONE button will save the 4 digit pin code lock out the keypad according to the selection entered on the previous screen and switch to the Home Inactive screen ...

Страница 94: ...ed when the Done button is pressed the invalid buzzer signal will beep and the pin code will be erased Fig 59 Select Lockout Option and Personal 4 Digit Lock Code When the keypad lockout is active a lock symbol will appear on the Home Inactive screen in the lower right hand corner of the display See Fig 60 Fig 60 Thermostat is Locked ...

Страница 95: ...r does not allow any changes Fig 61 shows the keypad lockout is set to everything but setpoint This results in the MODE FAN and HOLD buttons being grayed out The reason that the HEAT TO button is grayed out is because the mode is Cool If the mode was Auto the HEAT TO button would not be grayed out Fig 61 Keypad is Locked ...

Страница 96: ...ules or settings The Home Active display now has an open lock showing to indicate that the keypad is temporarily unlocked Once the screen goes to the Home Inactive screen after 60 seconds the temporary unlock ends See Fig 63 S Permanent Unlock This option allows the authorized user to return the thermostat to a permanent unlocked mode 3 Type the 4 digit lock code using the touchscreen number butto...

Страница 97: ...97 KEYPAD LOCKOUT FEATURE Fig 62 Select an Unlock Option Fig 63 Thermostat is Temporarily Unlocked ...

Страница 98: ...98 KEYPAD LOCKOUT FEATURE If the code is forgotten call your Energy Service provider and they will supply you with a code to unlock the system ...

Страница 99: ...as shown in Fig 10 This will display the USB screen shown in Fig 64 A11102 Fig 64 USB Screen The Install Software option is used to update the thermostat software if necessary Should this be required separate instructions will be provided by your energy provider The Upload Data option allows you to save up to the past 30 days of runtime data to a csv file The file can then be opened using software...

Страница 100: ...s are not supported at this time The filename also must be 8 3 format meaning the file must have a name with no spaces from 1 to 8 characters and an extension of BMP such as sunset bmp The files must then be copied to a folder named BMP on the USB Drive Inserting a USB drive with properly named and formatted images will display the following screen as shown in Fig 65 A11101 Fig 65 Available Screen...

Страница 101: ...RT Pressing any of the filenames will select that image to be loaded into the thermostat When the image is being downloaded the following screen will be displayed as shown in Fig 66 Fig 66 Downloading a Screen Saver ...

Страница 102: ...o serial flash is complete the following screen is displayed if the screen saver is not configured to be ON This will allow the user to turn the screen saver display option ON by pressing YES or OFF by pressing NO See Fig 67 Fig 67 Download Complete Enable Screen Saver ...

Страница 103: ... BMP from the thumb drive to serial flash is complete the following screen is displayed if the screen saver is configured to be ON See Fig 68 Fig 68 Download Complete When YES or DONE are pressed the downloaded picture will be a screen saver ...

Страница 104: ...SCHEDULES Setting Pre Cooling Schedules Pressing Setup on the Active Home screen opens the Basic Setup menu screen where the Pre Cooling button is displayed as shown in Fig 69 A14011 Fig 69 The Basic Setup Menu Screen ...

Страница 105: ...buttons are defined below PRE COOL Selection of pre cool mode Off Pre Cool1 Pre Cool2 If OFF is selected there will be no other setting buttons shown START the time to begin that selected cooling period The time can be changed in 15 minute increments OFFSET Pre Cool offset Range 0 10 degrees that will be applied to the user s current scheduled cooling setpoint by that number of degrees DURATION Th...

Страница 106: ...fter the above settings for pre cooling are configured the user would use the NEXT button to select the dates in which to run these pre cool settings Modifying Pre Cooling Date Settings The user would then see the two screens below which allow them to select START and END dates they wish to have pre cooling run This allows for a one time setup of the summer months if desired After making that sele...

Страница 107: ...uld run and then hit the SAVE button to complete the configuration They may then do the same process for Pre Cool 2 if desired to have an additional pre cooling schedule The example below shows Monday Friday was selected for Pre Cooling to run A14015 Fig 72 Pre Cooling Days Setting This pre cooling configuration would then run as scheduled allowing the user to take advantage of pre cooling their h...

Страница 108: ... Temp display will indicate when Pre cooling is in effect The COOL TO temperature will also be highlighted in blue indicating the offset The user can also end Pre Cooling by setting the Pre Cooling functionality OFF on the Pre Cool Settings screen A14016 Fig 73 Pre Cooling Message on Home Screen ...

Страница 109: ...e event begins unless the event has a zero degree offset This will prevent any overlap if the user selects a longer pre cool option that might overlap with a price event The pricing offset will be applied to the normal scheduled offset and not the pre cool offset which in effect cancels the pre cooling Smart Recovery If the Pre cool period occurs during a Smart Recovery period the pre cool offset ...

Страница 110: ...e MODE button and select COOL HEAT or AUTO and then press the DONE button EHeat is Displayed Enables emergency heat also known as auxiliary heat The EHEAT selection uses auxiliary heat only Heat Pump heating is not used Power Outage The thermostat s configuration options are stored to non volatile memory and are retained through a power outage Check Filter Reminder The Filter Reminder appears on t...

Страница 111: ...F it is considered failed The Y1 Y2 W1 W2 outputs will be turned off and the room temperature display will show The fan will continue to run if the user has set the fan selection to fan on The home screen displays Room Air Temperature Failure Outdoor Air Temperature Sensor Failure If the outdoor air temperature sensor reads less than 50_ F or greater than 150_ F it is considered failed If any feat...

Страница 112: ...cessively high or low settings Press SETUP on the Home Active screen and press Price Response on the Basic Setup screen If the offset amounts are acceptable then contact your service provider Memory Failure If the thermostat internal memory fails an error message will be displayed 997 100040 4 R Copyright 2014 Carrier Corp S 7310 W Morris St S Indianapolis IN 46231 Manufacturer reserves the right ...

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