On-the-Go Lite User Guide
Page 10
3
Setup Text/Email Alerts
Click on
‘more’
at
bottom of screen
Click on the
ellipsis ‘…’
in
the top right corner of
the Notifications menu
Select
‘Settings’
to
access Alert Settings
Select the Alerts you would like to receive
Most Used Alerts
Call Centre Call:
HELP button has been pushed or fall
detected. This is for a call to either to the 24/7 emergency
response team OR your family care contact (Family
Response Plan)
Low Battery:
Battery level at 15%
At Home/Away:
User has left their registered Home address
(beyond approx. 400 yards). Unit will track location and
continue to send an alert every 30 minutes. An alert will
also be sent when user is back at Home address. Caretrak
must have correct address of user on file (cannot be
updated on the app). To check Home address go to Main
Menu
Select “See Profile” then “Edit Profile”
Familiar Places:
User is at a familiar place that has been
setup on the app
(see step 5
‘MORE
’ tile to setup Familiar
Places.)
. The alert is only sent when the unit completes
automatic 30-minute location updates, NOT at the time the
user enters familiar place.
If user enters and departs
Familiar Place within 30 minutes, an alert may not be sent