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For your safety - installation advice
Installation with RJ31x (CA38A in Canada)
The home base unit must be able to seize the telephone line and place a call in an
emergency situation. It must be able to do this even if other equipment (telephone,
answering system, computer modem, etc.) already has the telephone line in use. To do
so, the home base must be connected to a properly installed RJ31x jack that is electrically
in series with and ahead of all other equipment attached to the same telephone line. A
separate line cord (part number XD3605044) is required to connect to an RJ31x jack.
Please contact Care Innovations Customer Care (1-888-538-5240) for further advice, if
necessary. Proper installation is depicted in the figure below.
Installation without RJ31x (CA38A in Canada)
Connect the home base unit to a telephone jack in the
home with all other telephones/extension
phones/modems/TV set top boxes (e.g. cable box) in the
home plugged directly into the home base using the jack
on the home base labeled
℡
℡
℡
℡
. This enables the home
base unit to disconnect extension telephones when
making a help call. A multiple telephone adaptor may be
required to connect more than one telephone (not
supplied).
Cordless phones
Ensure that your primary phone unit is connected directly to the home base as shown in
the diagram.
If you have broadband service
The home base unit includes a built in DSL filter therefore it does not need to be
connected to a separate DSL filter and can be connected to the telephone jack in the
normal manner. Please contact Care Innovations Customer Care (1-888-538-5240) for
further advice, if necessary.
