FOR TEC HNICAL SUPPOR T CALL
1800 658 111
BDS-1523H
1 YEAR WARRANTY
WARRANTY
A. We warrant that this Carbatec product will be free
from defects caused by faulty workmanship or faulty
materials for a period of 1 year from date of sale.
B. This warranty is in addition to other rights and
remedies you may have under a law in relation to
the goods.
C. This warranty does not apply in any of the following
cases:
i. Defects arising from:
1. fair wear and tear;
2. corrosive atmosphere;
3. damage or injury caused by deliberate act,
lack of care or failure to comply with the
recommended care and maintenance for
the goods;
4. improper use of the goods;
5. alterations or repairs
(not made by us) to the goods;
ii. defects arising from an event outside of our control
such as fire, flood, earthquake or other natural
calamity, motor vehicle or other accident, strike,
civil unrest, terrorism or war;
iii. to accessory items such as after-market jigs,
accessories or other items which are not sold or
serviced by us and which are not sold with or were
not included with the main unit purchased; or
iv. to wearable parts such as drive belts/shafts,
bearings, bandsaw tyres, motor brushes, blades or
abrasive belts/discs or other cutting or
machining implements.
v. damage caused to any electrical component, where
connected to a power supply outside the country
for which it was designed (namely Australia or
New Zealand).
D. If this warranty applies and you have complied with
the procedure below for making a claim, we will, at
our election, either repair the goods (or those parts of
the goods recognised as defective) or will provide a
replacement within a reasonable time at our expense.
E. If this warranty applies, the procedure for
making a claim is:
i. you must contact us by email;
ii. you must include in the email the
following information:
1. a copy of the order or receipt for the goods;
2. the serial or batch number printed on the
machinery manufacturing plate; and
3. a detailed description of the fault and how and
when it arose; and
4. If the fault is a type covered by this warranty,
we will then make arrangements with you for
the return of the goods to us (for repair or
replacement) at our cost using our transport
providers or we may decide to attend at your
premises to repair or replace the goods.
F. Our liability (and that of our resellers) under this
warranty is wholly limited to repair or replacement of
the goods (or those parts of the goods recognised as
defective) in accordance with the procedure above
and you have no right to other compensation, costs
or damages under this warranty. But this does not
mean that you may not have other rights under a law
in relation to the goods.
G. If following our inspection of goods returned by you
under this warranty it is found that this warranty does
not apply and you are not otherwise entitled to repair
or replacement by us, you must, if requested by us,
reimburse our costs including parts, labour
and freight.
H. This warranty is not transferable and only the person
who purchased the goods may make a claim.
I. Where the goods have been exported outside
Australia or New Zealand, the Company may not
require the Purchaser to return any allegedly faulty
or defective Product for evaluation. However, the
Company has the right to request the return for
evaluation at purchasers cost.
STATUTORY NOTICE
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
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