d. Remove the water tank and rinse thoroughly, then fill with fresh cold water.
Repeat steps b and c above two more times to rinse the brew head and steam
wand. (It is not necessary to wait for 5 minutes in step b)
e. After you have completed the above operation, the red indicator and white
indicator will not blink alternately, and the decalcifying is finished.
15. Troubleshooting
Coffee runs down the side of the portafilter
a. Portafilter is not properly inserted.
Turn the handle of the portafilter further to the right.
b. Edge of sieve not free of ground coffee.
Switch OFF the appliance, remove the portafilter holder and clean the edges of
the sieve.
Loud pump noise
a. No water in tank.
Fill with water.
b. Water tank not in correct position.
Raise water tank and put into the correct position.
Very little or no coffee flows through the portafilter
a. No water in tank.
Fill the tank with water.
b. The screen inside the brew head is blocked.
Brew water through the screen without the portafilter inserted.
c. The two-cup sieve is blocked.
Clean the sieve, insert into the portafilter and pump water through without
coffee. If no water comes through the sieve call Customer Service (see chapter
17) to order a replacement sieve.
Espresso brews out only as drops
a. Coffee grounds are too fine or packed down too firmly.
Do not tamp coffee grounds so firmly. Use a coarser grind of coffee.
b. Machine blocked by calcium deposits.
Decalcify the appliance. See chapter 14.
No crema
a. Coffee old or too dry.
Use fresh coffee.
b. Coffee not pushed down firmly enough. Water pushes through the coffee
too fast.
Tamp coffee grounds more firmly. Use a finer grind.
c. Coffee too coarse.
Use a finer grind.
d. Coffee blend not suited to espresso coffee.
Change brand of espresso.
Espresso not hot enough
Pre-warm cups and system, see chapter 5.
