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TROUBLE SHOOTING

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 (Video)

Unable to insert Micro 
SD Memory Card

Cansonic UltraDuo Z2 comes with a protective lens cover. 
Be sure to remove it. Wipe the lens with a soft cloth until any 
debris/stains are removed. Clean your vehicle’s windshield 
where the camera is placed.

Make sure the metal portion of the memory card faces the 
screen side. Once inserted, push the card until a CLICK sound 
is heard. 

Memory card does not 
release from UltraDuo 
Z2

UltraDuo Z2 releases the Micro SD Memory Card by pressing the 
memory card forward. By applying the pressure on the memory 
card, a small click sound will be made. 
If you are unable to remove the memory card, use the edge of a 
small coin to push forward until the click sound is made.

UltraDuo Z2 video files 
can not be played

The UltraDuo Z2 video files are recorded in .MOV format. These 
files may not be played on your PC if you do not have a suitable 
video player installed.

Video files jump when 
they are being played

The memory card that the UltraDuo Z2 recommends for best 
quality is the class 10 or the UHS type 1 Micro SD Card. 
If your PC does not recognize the video files, try another PC to 
view the recorded video. Copy the video file on to the computer 
and allow for the PC video player rather than the UltraDuo Z2 
Playback feature.

The photos come out 
blurry

Be sure to hold the camera still while you take your photo. 
Reminder: The photo is not done unless you have heard the 
shutter click. Also make sure the protective lens covers are 
removed and the lenses are clean.

The total video 
recording time is only 
a few minutes long

You may have a small amount of available space left for your 
memory card. Back up all the files you need from the memory 
card. Only AFTER you back up all the files you need, format the 
memory card with UltraDuo Z2.

I cannot save my 
video files to my 
computer through the 
USB storage feature 

The functions have been optimized to work properly with both 
PC and Mac computers. Please reboot your computers. 
Make sure UltraDuo Z2 is connected properly. 

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Be sure the protective film on the suction cup has been removed. 
Before you place it, make sure the surface is clean and smooth. 
Wipe down the surface and add a small amount of moisture to 
the suction cup to allow for a stronger bond. Do not apply on a 
non-smooth surface or an area with paint. 

The suction cup does 
not attach to the 
surface

Содержание UltraDuo Z2

Страница 1: ...INSTRUCTION MANUAL 2 x 1080P FULL HD DUO DASHCAM...

Страница 2: ......

Страница 3: ...pace for the new video Cansonic UltraDuo Z2 offers three modes 1 Video Mode Video mode will set to default when camera is active 2 Photo Mode The UltraDuo Z2 setting takes still photographs 3 Playback...

Страница 4: ...s 2 Format memory card to UltraDuo Z2 settings by clicking MENU button twice then choosing the format option You will now be able to fully use all the memory power your Micro SD card is set to hold 3...

Страница 5: ...Contents 05 Product Features 05 Suction Mount 06 Camera Parts Controls 07 In Vehicle Installation 10 Video Mode 13 Video Menu 15 Photo Mode 17 Photo Menu 18 Playback Mode 19 Setup Menu 24 USB Storage...

Страница 6: ...repairs please visit a qualified technician to perform the necessary repairs Cansonic UltraDuo Z2 has had exposure to water rain all forms of water ETC Cansonic UltraDuo Z2 operating system is not fu...

Страница 7: ...mage as well as hazards such as fires and electrocution Avoid viewing the camera playback feature while operating a vehicle It is illegal and may result in a fine or even death Avoid adjusting the cam...

Страница 8: ...an alternative power source to replace the supplied car adaptor 0 2 pounds 95 g 5V 1 5A 12 24V DC Input 12 24V DC Output 5V DC Fuse Type 32mm 1 5A Sensor Resolution 4M Pixel 4 000 000 Pixel 6G 160 F1...

Страница 9: ...sensor detects an outside force forcing the camera to save what is has just shot The file can also be manually saved By pressing our easy to access button around the screen you are able to save an in...

Страница 10: ...a small amount of moisture on the suction cup to allow for a stronger bond between the glass and the suction cup Do not place where there is paint 3 Locking Ring Loosen the locking ring so you are ab...

Страница 11: ...back modes EV When the camera is recording press EV to change the exposure level 3 Up Mute Button Up Navigate up within menus or go to the previous file in playback mode Mute Turn on or off the audio...

Страница 12: ...button and you will be able to take a screenshot of the current frame 9 Screen UltraDuo Z2 is equipped with a standard 2 0 LCD color screen to let you view your files with its playback feature 6 Right...

Страница 13: ...with the supplied car power cable you are able to charge the camera This will also be utilized to let you connect the USB cord to your PC 15 Mounting Socket Attach your suction mount here 16 GPS Port...

Страница 14: ...SD CARD IN THE UltraDuo Z2 The UltraDuo Z2 is fitted to allow a standard Micro SD card to record your footage Before installing make sure the gold end of the card is facing the LCD screen Once it s a...

Страница 15: ...llow a stronger bond between the glass and the suction cup Remember to place the mount within the area of the vehicle s windshield wipers ADJUST THE ANGLE Loose the locking ring and adjust the camera...

Страница 16: ...n penalties accidents or even death PLEASE DRIVE CAREFULLY Always place the mount in a location that will not obstruct the driver s view of the road We recommend you place the mount behind the rearvie...

Страница 17: ...amera Select This will indicate which camera is recording left right or both 3 G Sensor The current sensitivity level of G Sensor 4 GPS If this icon flashes it indicates UltraDuo Z2 is locating GPS si...

Страница 18: ...y power level is displayed 13 Image Stabilizer The built in image stabilizer will help capture the video with great quality 14 WDR The wide dynamic range function will enhance the camera s performance...

Страница 19: ...e the camera is recording Camera Select Choose which camera to record OPTIONS Duo 1080P 30 fps default Left 1080P 60 fps Right 1080P 60 fps Video Quality Choose the video quality OPTIONS High default...

Страница 20: ...ecorded files OPTIONS On default Off NOTE When you are in the SETUP System MENU you will be able to restore all the settings to UltraDuo Z2 s default settings Time Date Stamp Turn ON or OFF the date s...

Страница 21: ...1000 1 2 3 4 5 6 7 1 Mode Indicates when the UltraDuo Z2 is in photo mode 2 Resolution Indicates the image size 3 Memory Capacity Remaining shot count 4 PIP UltraDuo Z2 will display the image from bot...

Страница 22: ...down on the MENU button twice to return to PHOTO MODE Image Size Adjust the resolution of the photo OPTIONS 8M 4M 2M default White Balance Select the white balance setting for different weather condi...

Страница 23: ...or DOWN buttons to navigate through the menu 19 VIDEO FILES Use the UP and DOWN buttons to select the video file and press the OK button to play OK Play MENU Menu MODE Back 00 01 00 05 18 2017 08 08 R...

Страница 24: ...ed Latitude Longitude can be turned on off in SETUP MENU MENU II OK DN UP 00 00 10 OK PLAY PAUSE MODE STOP playing video and go back to Video Protected directory UP REWIND DOWN FAST FORWARD MENU DELET...

Страница 25: ...ACK MODE CONT OK Display photo info MODE Go back to Playback mode DOWN Previous Photo UP Next photo MENU Delete or protect the photo See following pages for details 10 100 OK Play MENU Menu PHOTO FILE...

Страница 26: ...MENU Back Delete You will have the following options Single File OK Enter MENU Back All Files Single File OK Enter MENU Back All Files Once selected follow the on screen instructions to delete the cur...

Страница 27: ...ingle File OK Enter MENU Back Protect All Files Unprotect All Files Single File OK Enter MENU Back Protect All Files Unprotect All Files Select Single File follow the on screen instructions to protect...

Страница 28: ...tances you don t need to change the settings Note The setup menu cannot be accessed while the camera is recording Device Sounds Adjust the button beep sound volume and voice recording OPTIONS Beep On...

Страница 29: ...fault Off Speed Units Adjust the unit for speed data OPTIONS MPH default KMH GPS Turn the GPS function ON or OFF GPS logger is sold separately OPTIONS On Off default Rotate Display Rotate the user int...

Страница 30: ...ry function and press the OK button to continue USB STORAGE When you have connected the Cansonic UltraDuo Z2 to the computer the camera will operate as a card reader Your computer will have a pop up o...

Страница 31: ...will appear blank as the image is shown on the external device The LED light shows the UltraDuo Z2 is on Remember to charge the UltraDuo Z2 prior to AV OUT mode since the AV cable will NOT charge the...

Страница 32: ...your PC does not recognize the video files try another PC to view the recorded video Copy the video file on to the computer and allow for the PC video player rather than the UltraDuo Z2 Playback feat...

Страница 33: ...eriod of inactivity If you want to turn off this function go to SETUP menu Screen Saver and turn it off My screen turns off after I just turned it on UltraDuo Z2 requires formatting the Micro SD card...

Страница 34: ...ecording To access the menu stop recording and the MENU feature will be accessible I press the MENU button but nothing happens If this message appears simply adjust your browser settings and allow for...

Страница 35: ...Instagram cansonic_usa Facebook cansonicusa Youtube Cansonic USA Official www cansonic com 31...

Страница 36: ......

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