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Troubleshooting

140

After running a Layout Sequence for some time, it is no longer possible to
connect to some of the cameras.

Situation

Immediately after launching the Layout Sequence, live images from all the 
cameras can be displayed, but after several minutes or hours, the video from 
a number of cameras is no longer displayed.

Solution

When a large amount of Video Windows is displayed in a single layout and 
layouts are configured to switch at short intervals, the resources needed for 
communication become insufficient and the problem described above occurs. 
For example, this can happen where a layout showing Video Windows from 
20 cameras is switched at 10-second intervals. Reduce the number of
cameras displayed in the layout or set a longer switching interval.

Timeline

The following issues may arise during normal operation of the Timeline in the Viewer:

The Playback controls are inactive.

Situation

You attempt to click any of the Playback controls and nothing happens.

Solution

Move the Playhead away from the Live position. Playback controls will then 
be active. A Video Window needs to be selected for playback. Also, the  
nudge buttons and the Extract Video button are only enabled when only 
one Video Window is selected. 

Extracting Video

The following may arise during video extraction:

Cannot save video as no data could be found.

Situation

An error message appears if you have attempted to extract video when no 
video can be found in the selected segment.

Solution

Ensure the segment of video has recorded footage.

Scheduling and Recording

The following schedule and recording-related issues may arise during normal operation 
of VK-64:

Cannot initiate a Record Now on a camera.

Situation

You have selected a Video Window in which to initiate 

Record Now

but the menu option is not available.

Solution

In the Configuration and Preferences screen, 

Edit Camera Server 

dialog, 

‘Do not Record’ is probably set up for the camera. Change the option to 
record to the Storage Server.

Содержание VK-16

Страница 1: ...1P7 CANON CANADA INC CALGARY 2828 16th Street N E Calgary Alberta T2E 7K7 CANON CANADA INC MONTR AL 5990 C te de Liesse Montr al Qu bec H4T 1V7 z If you have any questions call the CANON CANADA Custo...

Страница 2: ...k of the Apache Software Foundation Windows is legally recognized as Microsoft Windows Operating System Pentium is a trademark of Intel Corporation All other company or product names used in this manu...

Страница 3: ...er 18 When using multiple Storage Servers 18 Installation Procedures 19 Starting up the Installer 19 Upgrading from Version 1 0 20 Chapter 2 Configuring the Storage Server Storage Server Configuration...

Страница 4: ...er Dialog 51 Set up camera position and saved video 52 Add a Camera Server Set connection details 53 Camera Summary Edit Camera Server Settings 55 Edit and Remove Camera Servers 57 Camera Summary Edit...

Страница 5: ...ION Chapter 8 Using the Viewer Operator Login Viewing Screen Example 94 Starting the Viewing Screen 96 Launching Procedure 96 Viewing Screen Menu bar 98 Menu Bar Functions 98 Chapter 9 Working with Vi...

Страница 6: ...he Timeline 126 Timeline Overview 126 Monitoring Live Video in relation to the Timeline 127 Using the Timeline to examine play and extract video 128 Daylight Savings Indicator 130 Extracting video to...

Страница 7: ...ultiple Camera Servers and playback recorded video stored on Storage Servers Video resolution can be as high as 640 x 480 pixels 30 fps for NTSC and 768 x 576 pixels 25fps for PAL depending on Camera...

Страница 8: ...installations of cameras can be performed easily In addition it is possible to flexibly install new cameras and change installation locations of cameras VB C50iR VC C50i VC C50iR VB150 VB101 VB C50i M...

Страница 9: ...torage Server Settings View Live Video View Events View Recorded Video View live and recorded video Viewer Operator Capabilities View Live Video View Events View Recorded Video Receives and records vi...

Страница 10: ...to your camera and Camera Server manuals for connection details Set up Network Cameras 1 Camera servers t P 12 VC C50i VB150 Install Storage Server and Viewer 2 Install the Storage Server and Viewer o...

Страница 11: ...s Monitor live video and play back pre recorded events in the Viewer application From here you can customize the Viewing Area and save Layouts Configure Recording Settings 3 Create and save Viewer Lay...

Страница 12: ...ev 33 or later Ver 1 0 Rev 68 or later Ver 1 0 Rev 33 or later VB C10 VB C10R Ver 1 0 Rev 26 or later VB150 Ver 1 1 Rev 30 or later VB101 Ver 3 0 Rev 68 or later VB C50Fi VB C50FSi If using a VB101 yo...

Страница 13: ...ory 1GB RAM or greater For more than 48 Camera Servers 1 5GB or greater required Hard Disk The requirements for Storage Server will vary according to the environment you will use number of Camera Serv...

Страница 14: ...ut of sync Depending on the performance of your PC and network environment the audio stream may be interrupted The audio feature is not available via a proxy server If you use a PC on which anti virus...

Страница 15: ...Chapter 1 Installation This chapter outlines the installation of the Storage Server and Viewer PART 1 INSTALLATION CONFIGURATION...

Страница 16: ...ewer Receives video and controls camera Receives video and records footage Install Storage Server and Viewer on one PC and Viewer on several other PCs VB C50i Server Viewer Viewer Viewer Having many V...

Страница 17: ...e Storage Server 2 Storage Server View live and recorded events Viewer More than one Storage Server can be added to a network Viewers can receive playback video from more than one Storage Server Recei...

Страница 18: ...ould be Master Storage Server Play Video to Viewer Save Camera Server information Save Zones and Locations Save Viewer Layouts Play video to Viewer Play video to Viewer Storage Server 2 Storage Server...

Страница 19: ...icense Agreement screen appears Read the agreement carefully Click the radio button I accept the terms in the license agreement and then click the Next button to continue Enter your License Key s and...

Страница 20: ...age Server is installed it will be automatically started after installation Note Upgrading from Version 1 0 When installing over an earlier version VK 64 will attempt to use settings from your previou...

Страница 21: ...ver This chapter shows Administrators how to start and stop the Storage Server if necessary It also explains how to configure the Camera Server proxy for the Storage Server set disk space used set eve...

Страница 22: ...ndows treats as a fixed drive Removable drives and network drives are not supported unless the drives are explicitly allowed to be treated by Windows as fixed drives To check the type of drive right c...

Страница 23: ...gs 1 2 3 In the Disk drive settings field set Drive Select the disk drive to configure from the drop down menu Maximum disk space used Tick the box and enter a value in Megabytes MB or Gigabytes GB fo...

Страница 24: ...Space Used is set the warning can also be triggered when the disk space available for writing goes below the given percentage of the Maximum Disk Space Used on the drive if the warning has not already...

Страница 25: ...ication and select a priority Events of that priority and above will lead to notification emails Select a suitable event priority from the drop down menu for each event type listed The priority of an...

Страница 26: ...is laid out in the following manner Users list Lists all users who can access the Storage Server Add Edit Remove Allows you to add users edit passwords and remove users Use the Add button to add users...

Страница 27: ...p to 20 characters The Confirm Password field will become active Re enter the password When you have finished click OK The dialog will close and the user will appear in the user list Step 3 Assign use...

Страница 28: ...e Edit button below the user list to bring up the Edit User dialog Step 2 Change user details In the Edit User dialog enter the new password for the user up to 20 characters The Confirm Password field...

Страница 29: ...Chapter 3 Starting the Viewer This chapter describes how to start and login to the Viewer and connect to the Storage Server...

Страница 30: ...he Login button Proceed to Chapter 4 After a moment the Login dialog appears Launching Procedure Double click the Viewer desktop icon Alternatively from the Windows Start menu select Programs WebView...

Страница 31: ...l button during launch the Connect to Master Storage Server dialog will appear A different Master Storage Server can be selected by overwriting the existing Host Name or IP address and Port number wit...

Страница 32: ...onse buffering Proxies which are configured to perform response buffering may lead to delays in sending small amounts of data such as events from the Storage Server to the Viewer Squid is an example o...

Страница 33: ...Chapter 4 System Configuration Before You Begin This chapter gives a brief overview of the Viewer Configuration process which is outlined in Chapters 5 to 7 This is intended for Administrators...

Страница 34: ...rators can alter Viewer configuration and preferences If you are a user with Operator privileges proceed to Chapter 8 Chapter 8 and following chapters explain the various controls and functions in the...

Страница 35: ...ration and Preferences screen To open the Configuration and Preferences screen In the Menu Bar select View Configuration The menu bar is located at the top left of the Viewing screen Select the menu b...

Страница 36: ...e Viewer configuration process via the Configuration and Preferences Screen The first step is to register Storage Servers and Camera Servers with the Viewer You will also need to create Locations and...

Страница 37: ...r Settings window Monitor live camera images and play back pre recorded events in the Viewer application From here you can customize the Viewing Area and save Layouts 4 System Configuration Before You...

Страница 38: ...d search for existing Camera Servers on the network This is discussed in Chapter 5 Recording Schedule set up recording schedules for each known camera and specify events for triggering recording You c...

Страница 39: ...39 4 System Configuration Before You Begin Storage and Camera Summary windows Recording Schedule Viewer Settings...

Страница 40: ......

Страница 41: ...Chapter 5 Register Storage Servers and Camera Servers This chapter outlines how to register Storage Servers and Camera Servers and to manage Locations and Zones This is intended for Administrators...

Страница 42: ...Camera Server Summary window The window consists of two sub windows which are opened by their respective tabs Storage Servers and Locations Zones Tree Area Summary Area Locations Zones tab selected St...

Страница 43: ...ss of which tab is selected Find Camera Servers Allows you to initiate a network search for unlisted camera servers on the LAN Add Camera Server Allows you to add a new Camera Server to the system Edi...

Страница 44: ...one Zone and a number of Zones can be grouped into a Location The diagram below illustrates an example of physical Locations and Zones on a VK 64 network which could be the Internet Local Area Networ...

Страница 45: ...e are four cameras in the Zone This tab containing six thumbnail images indicates that there are six cameras in the Zone 5 Registering Storage Servers and Camera Servers The Location Zone hierarchy is...

Страница 46: ...he list or click to highlight it and click the Edit button The Edit Storage Server dialog appears with the selected server entry displayed Modify the entry and click OK to close and save changes This...

Страница 47: ...ocations Zones tab In the Camera Summary window select the Locations Zones tab if it is not already selected Click the Add Zone button The Add Zone dialog opens Click a Storage Server in the list to h...

Страница 48: ...You will be prompted to confirm deletion Click Yes to continue or No to cancel the operation If you want to add a Zone to another location not listed you must first create the Location before you add...

Страница 49: ...n Step 1 Click the Find Camera Servers button In the Camera Summary window click the Find Camera Servers button which is located above the right hand panel in both the Storage Servers and Location Zon...

Страница 50: ...dialog where you can configure settings for the Camera Server Alternatively double click an item to bring up the Add Camera Server dialog Using the Add Camera Server dialog is discussed on the followi...

Страница 51: ...r connected and the number of cameras that have been set up Differences are in the way camera selection is presented The Add Camera Server dialog for a VB C50i VB C50iR VB C50FSi VB C50Fi VB C10 VB C1...

Страница 52: ...age Server for saved video or select Do not record Select a drive on the Storage Server to save video One or more inputs may show The states for these can be inverted Adjust camera angle Set backlight...

Страница 53: ...5 Registering Storage Servers and Camera Servers Add a Camera Server Set connection details To add a Camera Server you must specify how VK 64 can connect to the camera server as follows Step 1 Enter H...

Страница 54: ...camera servers that can be registered on one Storage Server with VK 64 or 16 cameras with Network Video Recorder VK 16 v1 1 Note Step 4 Select the input state for the camera server In the Camera Serv...

Страница 55: ...the camera from the drop down menu In the Zone field select a zone for the camera from the drop down menu If necessary click the Add button to add another Location or Zone The respective Add Location...

Страница 56: ...a zoom in or zoom out control will appear For a VB C50FSi and VB C50Fi only zoom is available Hold down the mouse on to zoom in Hold down the mouse on to zoom out Step 4 Select a hard drive for saving...

Страница 57: ...alog as the Add Camera Server appears detailing all the aspects of the Camera Server as discussed on previous pages Step 1 Select a Camera Server In the Camera Server list click a server to highlight...

Страница 58: ...1 Select a Camera Server In the Camera Server list click a server to highlight it Step 2 Click the Remove Camera Server button Click the Remove Camera Server button you can also press the Delete key o...

Страница 59: ...tions you have made If you wish to return to the Viewer select View Viewing Screen from the menu bar Saving changes to the Camera Summary window will save changes to your Master Storage Server and oth...

Страница 60: ......

Страница 61: ...Chapter 6 Configuring Recording Schedules This chapter details how to configure recording schedules for cameras on the network This is intended for Administrators...

Страница 62: ...cording Schedules tab and ensure the Normal Schedule radio button is set The Normal Recording Schedule consists of Storage Server drop down menu Used to select which Storage Server schedule to edit Wh...

Страница 63: ...mera schedule time bars Selecting multiple items and dragging or moving While holding down the Ctrl key click on individual schedule items to select them You can adjust or move multiple schedule items...

Страница 64: ...release the mouse button Alternatively right click anywhere in the Schedule Area alongside a camera name and click Add Schedule from the context menu The Add Schedule Item dialog appears as shown on t...

Страница 65: ...le can be changed by moving your mouse pointer in the Preview area to display controls and clicking to pan tilt and zoom t P 56 Select a camera angle for recording Set recording resolution Set Externa...

Страница 66: ...ll Day button if you want 24 hour recording The Start and End times will be set at 00 00 and 00 00 respectively Step 2 Select the days for recording In the Repeat on area tick the days you wish to rep...

Страница 67: ...ection box if you want recording activated when motion is detected during this time period Click the On sensor event box if you want recording activated from a sensor during this time period Click the...

Страница 68: ...n from the drop down menu of available camera angles to retain a live preview from that angle Alternatively move your mouse pointer in the Preview area to display controls and clicking to pan tilt and...

Страница 69: ...schedule If settings are enabled on the Camera Server they take precedence over any settings made in VK 64 This may cause some confusion if your VK 64 recording schedules fail to record with the corr...

Страница 70: ...the Settings button Tick each box to enable the functions Default settings are then enabled Click Settings to change the default settings for each option c The motion detection settings are dependent...

Страница 71: ...by motion Activate external outputs Set a priority for events triggered by motion The Motion Detection function is not suited to applications where high levels of reliability are demanded Therefore w...

Страница 72: ...1 2 The Analysis Frame Rate refers to how many frames per second are used for detecting motion A lower value will decrease the processing load on the server and allow more Camera Servers to have moti...

Страница 73: ...not met the specified duration in order to trigger an event Red color bar The amount of change that meets the defined detection conditions and motion is detected triggering an event i e the required a...

Страница 74: ...d Med or Med and High depending on the range setting 1 2 Set the Area Ratio Click and drag the Area Ratio slide bar to any position from 0 to 100 This establishes the proportion of image inside the Ac...

Страница 75: ...duce performance The full requested duration of post event recording may not be available Frame rate frame size and network delays may have an effect on when the last frame is recorded and thus affect...

Страница 76: ...The Sensor Event Settings dialog opens Click a tab to modify that sensor s settings The Sensor Name is indicated below Night Mode is available for VB C50i VB C50iR VB C50FSi and VB C50Fi camera serve...

Страница 77: ...view area to display controls and clicking to pan tilt and zoom t P 56 After the camera has been controlled the preset will be set to Custom You cannot modify the sensor name identified as the Externa...

Страница 78: ...and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded Note If the before and after event fields are set to 0 seconds video will still be recorded while the sen...

Страница 79: ...indow consists of two buttons Save Schedule and Discard Changes Click Save Schedule to keep all your settings The settings are then saved to the Storage Server Click Discard Changes to cancel any modi...

Страница 80: ...he Special Day Schedule radio button is set The Special Day Recording Schedule consists of Storage Server Select a Storage Server from the list to edit add schedules for that server Associated Locatio...

Страница 81: ...ormal Recording Schedule but only covers a single day On a special day this schedule will override the Normal Recording Schedule from 00 00 hrs to 24 00 hrs To have a special day schedule run over a l...

Страница 82: ...he number of schedule types that can be added To launch the dialog and add a schedule type Step 1 Click the Add button below the Schedule Type list Click the Add button This will bring up the Add Sche...

Страница 83: ...l Day Schedule window click a schedule type in the Schedule Type list to select it Click the Edit button This will bring up the Edit Schedule Type dialog Overwrite the existing name For example you ma...

Страница 84: ...n below the Days field This will bring up the Select Date calendar Click a day in the calendar to select it and then click OK to close the calendar shown below Click the Add button again to add anothe...

Страница 85: ...with the schedule type Click the Delete button below the Days list to remove the day from the schedule type If you attempt to associate the same day with different special day schedules you will be gi...

Страница 86: ...hedules window consists of two buttons Save Schedule and Discard Changes Click Save Schedule to keep all your settings The settings are then saved to the Storage Server Click Discard Changes to cancel...

Страница 87: ...Chapter 7 Configuring Viewer Settings This chapter outlines how to configure settings that are specific to the Viewer This is intended for Administrators...

Страница 88: ...torage Server Click the Viewer Settings tab to display the window This window consists of Live Video Viewing Settings Select from a list of frame rates for live viewing Master Storage Server The curre...

Страница 89: ...wn menu Lower frame rates ensure less load on the network and Viewer This may lead to higher frame rates for recording and may allow a larger number of Video Windows to be viewed Enable larger Video W...

Страница 90: ...assigned to a Viewer at any one time The selected Master Storage Server is indicated in the Viewer Settings window If you wish to change the Master Storage Server Close the Viewer and then re launch i...

Страница 91: ...evel will be shown at the top of the Video Window for the period selected If you select 0 the color bar will light up without flashing Tick the Requires operator acknowledgement box for the event When...

Страница 92: ...consists of two buttons Save Changes and Discard Changes Click Save Changes to keep all your settings The Viewer settings are then saved to the local disk the computer the Viewer resides on Click Dis...

Страница 93: ...Chapter 8 Using the Viewer Operator Login This chapter outlines how to start the Viewer and gives a brief overview of the Viewing Screen PART 2 USING THE VIEWER APPLICATION...

Страница 94: ...determine a camera position Viewing Area for Video Windows Video Windows can be re sized They can also be arranged into a uniform grid Date indicator Darker area indicates available recorded video Ti...

Страница 95: ...extract a segment of video to save as another file Return to Live t Click to return the Timeline playhead to the current time If you click this button while playing recorded video the selected Video W...

Страница 96: ...Network Video Recorder VK Series v1 1 Viewer The application window appears Wait until it clears itself before continuing Starting the Viewing Screen 96 Before you can use the Viewing Screen make sur...

Страница 97: ...meras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen These can be dragged onto the Viewing Area for monitoring If your Administrator has already c...

Страница 98: ...rent Layout Launches the Event Search dialog Selects the Configuration and Preferences Screen if the Viewing Screen is open Selects the Viewing Screen if the Configuration and Preferences Screen is op...

Страница 99: ...Chapter 9 Working with Video Windows This chapter shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles...

Страница 100: ...naged by users with Administrator privileges You must have Administrator privileges in order to modify settings Note About Camera Thumbnails When a Location is selected zones within that location appe...

Страница 101: ...ection to the right Step 2 Select a Zone from the menu or thumbnail folder region Click the Zone drop down menu or on the down arrow A list of pre configured zones appears Click a zone in the list Onc...

Страница 102: ...the thumbnail image and while holding down the mouse button drag its boundary anywhere onto the Viewing Area the thumbnail becomes an outline which is re sized when you drag it over the Viewing Area...

Страница 103: ...size options in the sub menu Small Medium Large or Raw A right click action on the Video Window will also bring up the same menu Move a Video Window Click anywhere on a Video Window and drag it to an...

Страница 104: ...n manage the layout of Video Windows in the Viewing Area and this is discussed in the next chapter In the Viewer the number of Video Windows you can display simultaneously will depend on your video ca...

Страница 105: ...you want selected as shown below Only windows contained within the area of selection are selected i e dragging around part of an image will not select it Basic Video Window Functions Video Windows fr...

Страница 106: ...or displays a time date stamp in the title bar for recorded footage Event indicator displays a colored bar across the top of the Video Window Pan tilt and zoom controls when the Video Window is double...

Страница 107: ...individual camera Video Windows can be re sized repositioned or closed The lightning symbol in the lower right hand corner indicates live video Title bar The title bar consists of menu camera name an...

Страница 108: ...use on to zoom in Hold down the mouse on to zoom out When you have finished select Release Camera Control from the Video Window menu If Pan Tilt and Zoom are active in a Video Window you can only drag...

Страница 109: ...an Tilt controls Click to nudge or click and hold for continuous movement Click and drag range finder or click away from it to reposition Click and drag Zoom slider To display select View Camera Contr...

Страница 110: ...he video window in its original size 1 2 Enable Backlight Compensation Backlight compensation is a camera feature used to compensate for camera views with strong backlighting i e viewing a dark image...

Страница 111: ...the maximum frame rate Extended recording time will use additional disk space on the Storage Server Excessive use of this function should not be performed without first checking with an administrator...

Страница 112: ...essing the Delete key It is recommended you install the Admin Viewer in advance Shade Correction cannot be applied to multiple Video Windows If you enable it on a Video Window it will be removed from...

Страница 113: ...Chapter 10 Arranging and Saving Video Window Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences...

Страница 114: ...s existing Layouts are displayed and divided into two sections Shared Layouts and Personal Layouts as shown in this example Shared Layouts lists layouts created by Administrators that cannot be modifi...

Страница 115: ...ed or Personal layout folder the Create Folder button is available It allows you to create a sub folder for that item When you select a sub entry further buttons are activated 115 10 Arranging and Sav...

Страница 116: ...er to highlight it then click the Edit button The respective Layout Name or Folder Name dialog will appear for you to overwrite a new name Click an item or folder to highlight it then click the Delete...

Страница 117: ...and click OK The item is saved to that folder Alternatively click the New Folder button to create a new folder to save the item to for example if you wish to save an Administrator shared layout to a p...

Страница 118: ...ayouts In the Duration menu select a set duration of display time for each layout or enter a custom time overwriting the existing time 1 2 3 4 Opening and running a layout sequence To start the layout...

Страница 119: ...d of dots where you can re size Video Windows of higher priority while reducing others of lower priority Small Grid Medium Grid and Large Grid creates a small medium or large grid where you can place...

Страница 120: ...e boundary will re size Release the mouse button The selection boundary will become a Video Window and snap into alignment along the grid closest to it To re size the Video Window click any corner and...

Страница 121: ...nded in the Layout Area Although you can add more the number of Video Windows you can display simultaneously will depend on your video card the speed of your computer the maximum frame rate configured...

Страница 122: ...ws fully shown here will fill the screen area The Small Grid Medium Grid and Large Grid are set to 160x120 320x240 and 640x480 respectively The PAL versions of the VB C50i VB C50iR VB C50FSi and VB C5...

Страница 123: ...ustom size for displaying Video Windows Set a custom grid Select Custom Grid from the Layout Grids sub menu The Custom Grid dialog appears Values are given in pixels In the Horizontal or Vertical fiel...

Страница 124: ...for displaying more Video Windows as shown below in the Large Grid example Pressing the Esc key returns the menu bar You can also select to hide Video Window Captions the Camera Control and Live Even...

Страница 125: ...Chapter 11 Using the Timeline and Viewing Events This chapter shows you how to use the Timeline for live and pre recorded viewing as well as view and search events...

Страница 126: ...eline Video Window Playback controls Previous Event Rewind Nudge Back Play Pause Nudge Forward Fast Forward Next Event Camera name Click to scroll back hours by days or by weeks Darker areas indicate...

Страница 127: ...ith selected cameras Video Windows in the Viewing Area are indicated in stronger colors as primary events Extract recorded video to save as another file Click to jump to a specified date time Click to...

Страница 128: ...ll Video Windows that have been selected Click in the Event Display Area of the Timeline Click in the Event Display Area of the Timeline The Playhead will move to that location and playback of recorde...

Страница 129: ...the time selected If no Video Windows are selected only the timeline is moved Using the calendar is shown below Click and drag the time bar to move through the Timeline Click to scroll back through th...

Страница 130: ...d Time Zoom in and out of the Timeline Click Zoom In to zoom into a time period in the Event Display Area The Timeline will expand and you can examine time in more detail Click Zoom Out to zoom outwar...

Страница 131: ...w and time period then click Extract Video Click a Video Window to highlight it then click and drag a time period for it in the Timeline Click the Extract Video button The Extract Video dialog opens I...

Страница 132: ...a previous session Re size the window to a custom size Click the corners or edges and drag the window out to a new size Release the mouse button When you launch the Viewer again the Live Events Log wi...

Страница 133: ...iguration and Preferences Screen You must have Administrator privileges in order to modify priorities Note To acknowledge and view an event A new event entry will appear at the top of the Live Events...

Страница 134: ...Event Search button On the Timeline click the Event Search button The Event Search dialog opens Select a Priority Select a state of event Select a type of event Select a Location and Zone Enter a sear...

Страница 135: ...ou cannot go past today s date Alternatively click the down arrow next to each date panel to bring up the calendar Click off the calendar to close it again In the Event Search dialog you can also scro...

Страница 136: ...in a Video Window You can also double click an event to view it in a Video Window Clicking Cancel stops any searching and closes the dialog Viewing and Searching Events When you have finished viewing...

Страница 137: ...Appendix A Troubleshooting VK 64 This appendix outlines possible solutions to VK 64 operating issues...

Страница 138: ...rol from the Video Window menu Alternatively check if you are actually looking at recorded video the title bar will be gray not black The Record Now feature is gray in one Video Window menu however it...

Страница 139: ...Viewing Area No presets sensors or external devices appear for the camera Situation You have opened the Video Window menu for a particular camera and no presets are available and or the menu items ar...

Страница 140: ...inactive Situation You attempt to click any of the Playback controls and nothing happens Solution Move the Playhead away from the Live position Playback controls will then be active A Video Window ne...

Страница 141: ...Storage Server and camera servers is being recorded and that file may be several gigabytes in size Please alter the anti virus software settings to eliminate the Storage Server from virus scanning tar...

Страница 142: ...Server Solution Access to the Storage Server may be denied for a number of system reasons or the Storage Server computer may not be powered A network error could also be responsible See your System A...

Страница 143: ...Appendix B Example Operating Conditions This appendix outlines example Storage Server and Camera Server situations...

Страница 144: ...shopping mall would typically be larger than these Example of frame sizes with VB150 Example of frame sizes with VB C50i 160x120 320x240 640x480 30 40 50 70 80 90 3 8 4 4 5 0 6 6 8 1 11 8 11 1 13 3 1...

Страница 145: ...s are being recorded continuously at 5 frames per second all day every day the disk requirements would be approximately 100GB per day 15KB x 5fps x 16 cameras x 60 seconds x 60 minutes x 24 hours 1036...

Страница 146: ...10 Disk Drive Disk Capacity Free Disk Space Max Disk Space Used Camera Server No C Drive 100GB 50GB 40GB 19 units D Drive 200GB 200GB 200GB 19 units The Storage Server manages its disk space according...

Страница 147: ...el is achieved Storage Server resumes recording when the free disk space rises above the Limit Level 1 When the Storage Server disk space used exceeds the following value a Setting value of Maximum di...

Страница 148: ...f Hard Disk Capacity t P 146 Sample specifications for 3 day storage about 1 1 TB for each Storage Server 3 Storage Servers with the above PC specifications one master device two slave devices Live di...

Страница 149: ...networking equipment disk write speed complexity of camera image etc the actual performance of VK 64 recording in a specific installation will vary Please be sure to confirm under the actual installat...

Страница 150: ...deo in and Drive when you register camera servers The following files are saved in their respective folders that reside on the PC on which the Storage Server or Viewer is installed Log files Recorded...

Страница 151: ...Index...

Страница 152: ...Update camera position 56 Camera Control Panel 109 Camera Servers 12 Add camera server 43 Edit camera server 43 Find camera server 43 Remove camera server s 43 Setting up Camera Servers 18 Camera Sum...

Страница 153: ...96 Layout Sequences 118 Layouts 114 About the Layout menu 114 Layout Grids 119 Layout Sequences 118 Organizing Layouts Layout Sequence 115 Saving a Layout Layout Sequence 117 Shared and Personal Layou...

Страница 154: ...g Events 134 Event Search button 134 View Event in Camera 136 Sensitivity motion detection 74 Setting disk drive 23 Setting recorded video 23 Setting the Master Storage Server 31 Setting up Event Noti...

Страница 155: ...Video Windows 105 Shade Correction 112 Video Display Size 110 Video Window States 106 Viewer 34 Alert duration 88 Camera Thumbnails 100 Change Storage Server 64 Configure Viewer Settings 88 Example Vi...

Страница 156: ...1P7 CANON CANADA INC CALGARY 2828 16th Street N E Calgary Alberta T2E 7K7 CANON CANADA INC MONTR AL 5990 C te de Liesse Montr al Qu bec H4T 1V7 z If you have any questions call the CANON CANADA Custo...

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