Message (Support Code) Appears
This section describes some of the messages that may appear on the computer screen.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see
List of Support Code for Error
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click
OK
.
The printer starts printing.
See
to unplug the printer correctly.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the
ON
lamp is off, make sure printer is plugged in and turn on.
The
ON
lamp flashes while the printer is initializing. Wait until the
ON
lamp stops flashing and remains lit.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click
here to reinstall them.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select
Control Panel
>
Hardware and Sound
>
Device Manager
.
1.
336
Содержание TS3500 Series
Страница 1: ...TS3500 series Online Manual English ...
Страница 8: ...2901 363 4102 364 4103 365 5011 366 5012 367 5100 368 5200 370 5B00 371 6000 372 ...
Страница 67: ... TR9530 series TS3300 series E3300 series 67 ...
Страница 68: ...Handling Paper Originals FINE Cartridges etc Loading Paper Loading Originals Replacing a FINE Cartridge 68 ...
Страница 69: ...Loading Paper Loading Plain Paper Photo Paper 69 ...
Страница 75: ...Loading Originals Loading Originals on Platen Supported Originals 75 ...
Страница 104: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 104 ...
Страница 117: ...Main Components and Their Use Main Components Power Supply Indication of LCD 117 ...
Страница 118: ...Main Components Front View Rear View Inside View Operation Panel 118 ...
Страница 150: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 150 ...
Страница 182: ...In such cases take the appropriate action as described Related Topic Canon IJ Status Monitor Description 182 ...
Страница 215: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 215 ...
Страница 216: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 216 ...
Страница 220: ...Copying Making Copies on Plain Paper Basics Copying on Photo Paper Copying Using Smartphone or Tablet 220 ...
Страница 225: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 225 ...
Страница 229: ...Note To set the applications to integrate with see Settings Dialog Box 229 ...
Страница 242: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 242 ...
Страница 269: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 269 ...
Страница 287: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 287 ...
Страница 292: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 292 ...
Страница 316: ...Scanning Problems Windows Scanning Problems 316 ...
Страница 317: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 317 ...
Страница 328: ...Errors and Messages When Error Occurred Message Support Code Appears 328 ...
Страница 342: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 342 ...
Страница 369: ...If this does not solve the problem contact your nearest Canon service center to request a repair 369 ...