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2-4.  Troubleshooting by Symptom

 

*1:  Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% 

or more, also replace the bottom case unit (QM2-1583) or the ink absorbers (QC1-5381 / 5382 / 5383 / 5384 / 5385 / 5386 / 5387 / 5388 / 5389 / 5390) 

when replacing the logic board ass'y. 

[See Section 3-3. Adjustment / Settings, (6) Service mode, for details.]

  

*2:  Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. 

To the top

 

Symptom

Solution

Remarks

Faulty operation

The power does not turn on.

 

The power turns off immediately after power-on.

 

Replace the

- AC adapter, or

 

- logic board ass'y

*1

.

 

 

 

A strange noise occurs.

Remove foreign material, or attach a removed part if 
any.

 

Printing stops mid-way.

Replace the logic board ass'y

*1

.

 

Paper feed 

problems

Multiple sheets feed.

 

Replace the

- sheet feed unit,

 

- cassette.

 

 

 

Paper does not feed.

 

Remove foreign material, or replace the

- sheet feed unit, or

 

- cassette.

 

Paper feeds at an angle.

Remove foreign material, or replace the

- sheet feed unit, or

 

- cassette.

 

Unsatisfactory 

print quality

No printing, or no color ejected.

 

Replace the

- ink tank,

 

- print head

*2

,

 

- logic board ass'y

*1

, or

 

- purge unit.

 

 

Printing is faint, or white lines appear on printouts 

even after print head cleaning.

 

Line(s) not included in the print data appears on 
printouts.

  

Remove and re-install the print head, or replace the

 

- ink tank,

 

- print head

*2

,

 

- purge unit, or

 

- logic board ass'y

*1

.

 

Paper gets smeared.

 

Feed several sheets of paper, 
perform bottom plate cleaning, or

 

clean the paper path with cotton swab or cloth.

 

A part of a line is missing on printouts.

 

Replace the

- ink tank, or

 

- print head

*2

.

 

Color hue is incorrect.

Replace the

- ink tank, or

 

- print head

*2

, or

 

perform print head alignment.

 

Printing is incorrect.

 

Replace the logic board ass'y

*1

.

 

No ejection of black ink.

Replace the

- ink tank, or

 

- print head

*2

.

 

Graphic or text is enlarged on printouts.

 

When enlarged in the carriage movement direction, 

clean grease or oil off the timing slit strip film, or 
replace the 

 

- timing slit strip film,

 

- carriage unit, or

 

- logic board ass'y

*1

.

 

When enlarged in the paper feed direction, clean 
grease or oil off the timing slit disk film, or replace the

 

- timing slit disk film,

 

- timing sensor unit, or

 

- logic board ass'y

*1

.

 

<Part 1:  2. LIST OF ERROR DISPLAY / INDICATION>

1 - 5

Содержание PIXUS iP8600

Страница 1: ...PIXUS iP8600 PIXMA iP8500 SERVICE MANUAL Revision 0 QY8 13A5 000 COPYRIGHT 2004 CANON INC CANON PIXUS iP8600 PIXMA iP8500 082004 XX 0 00 0 ...

Страница 2: ...l Canon will release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respecti...

Страница 3: ...bleshooting of the PIXMA iP8500 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA iP8500 Part 3 Appendix Block diagrams and pin layouts of the PIXMA iP8500 Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Страница 4: ...s on Repair Servicing 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Gear phase adjustment 3 Grease application 4 Waste ink counter setting 5 User mode 6 Service mode Service test print EEPROM initialization Waste ink counter reset Destination settings 3 4 Verification Items 1 Service test print 2 EEPROM information print 4 PRINTER TRANSPORTATION Part 2 TECHNICAL REFERENCE 1 NEW TECHNOLOG...

Страница 5: ...Part 1 MAINTENANCE ...

Страница 6: ...gh service test print 2 min Print head alignment At print head replacement At logic board ass y replacement At carriage unit replacement To ensure accurate dot placement None printer buttons Computer settings via the printer driver 2 min Paper feed motor position adjustment 1 At paper feed motor unit replacement To adjust the belt tension Position the paper feed motor so that the belt is stretched...

Страница 7: ...hen the access cover is open with the power turned off PIXMA iP8500 10 000 pages Black 1 500 character pattern 3 000 pages Color A4 7 5 duty per color pattern 2 000 pages A4 photo borderless printing 500 pages 4 x 6 photo borderless printing 3 000 pages Postcard photo borderless printing 1 500 pages PIXMA iP8500 10 000 pages Black 1 500 character pattern 3 000 pages Color A4 7 5 duty per color pat...

Страница 8: ...der closed during CD R printing 1850 1855 Open the CD R tray feeder set the CD R tray properly and press the Resume Cancel button CD R tray feeder open during printing to paper 1851 1856 Close the CD R tray feeder and press the Resume Cancel button 7 times No CD R or DVD R 1002 After setting a CD R or DVD R in the tray set the tray in the tray guide and press the Resume Cancel button 8 times Warni...

Страница 9: ... Logic board ass y QM2 1616 1 7 times Waste ink absorber full 5B00 Ink absorber QC1 5381 5382 5383 5384 5385 5386 5387 5388 5389 5390 Bottom case unit QM2 1583 2 8 times Print head temperature rise error 5200 Print head QY6 0055 Logic board ass y QM2 1616 1 9 times EEPROM error 6800 Logic board ass y QM2 1616 1 11 times Carriage lift mechanism error 5110 Lift shaft QC1 4331 Photo interrupter WG8 5...

Страница 10: ...the sheet feed unit or cassette Unsatisfactory print quality No printing or no color ejected Replace the ink tank print head 2 logic board ass y 1 or purge unit Printing is faint or white lines appear on printouts even after print head cleaning Line s not included in the print data appears on printouts Remove and re install the print head or replace the ink tank print head 2 purge unit or logic bo...

Страница 11: ...ils See 3 3 Adjustment Settings 6 Service mode for details After replacement 1 Initialize the EEPROM 2 Reset the waste ink counter 3 Set the destination in the EEPROM 4 Correct the CD R and automatic print head alignment sensors See 3 3 Adjustment Settings 6 Service mode for details of 1 to 4 5 Perform the print head alignment in the user mode EEPROM information print Service test print Printing v...

Страница 12: ...ction Be careful of wiring of the flexible cables and harness Improper wiring or connection may cause breakage of a line leading to ignition or emission of smoke I Logic board ass y and operation panel unit wiring II Paper feed motor side wiring To the top Part 1 3 REPAIR 3 2 1 7 ...

Страница 13: ...est print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs Note The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 2 Gear phase adjustment In attaching the lift transmission gear QC1 4327 adjust the phase so that the protrus...

Страница 14: ... 3 Grease application 1 9 ...

Страница 15: ...9 Carriage shaft cam R sliding portion MOLYKOTE HP300 1 drop 10 Carriage shaft right end sliding portion FLOIL KG107A 1 drop 11 Carriage shaft right end contact portion FLOIL KG107A 1 drop Carriage shaft 12 Entire surface of the carriage shaft where the carriage unit slides EU 1 80 30mg Carriage shaft spring L 13 Carriage shaft sliding portion over the area more than 2 3 from the top end of the sp...

Страница 16: ...ting the optimum values as with the conventional models can be performed Bottom plate cleaning Perform from the printer driver s Maintenance tab Cleaning of the platen ribs when the back side of paper gets smeared CD R print position adjustment Perform from the application software Ink tank replacement Open the access cover When the carriage stops at the center an ink tank can be replaced Print he...

Страница 17: ...elow and press the Power button Note After setting the destination confirm the model name in service test print or EEPROM information print See 3 4 Verification Items 1 Service test print or 2 EEPROM information print To the top Time s LED Function Remarks 0 times Green Power off When the print head is not installed the carriage returns and locks in the home position 1 time Orange Service test pri...

Страница 18: ...s Check 4 halftone There shall be no remarkable streaks or unevenness Check 5 uneven printing due to carriage movement There shall be no remarkable streaks or unevenness Check 6 vertical straight lines The line shall not be broken Check 7 CD R detection sensor light volume correction automatic print head alignment The results shall be OK Check 8 index pattern The patterns shall be printed in multi...

Страница 19: ...ple iPXXXX V1 00 IF USB1 1 USB2 0 D 004 5 ST 2004 06 27 18 30 ER ER0 1000 ER1 5100 ER2 1300 ER3 5B00 LPT 2004 07 09 09 09 PC M 002 R 000 T 001 D 009 C 000 CLT0 2004 06 27 18 30 CLT1 2004 06 27 18 30 CH 00002 CT G 001 R 001 PM 002 BK 002 PC 005 C 000 M 01 Y 01 IS G 1 R 1 PM 0 BK 1 PC 1 C 1 M 1 Y 1 1 14 ...

Страница 20: ...consumption G R PM BK PC C M Y 14 Power on count soft hard auto 15 Automatic print head alignment by user 15 1 Manual print head alignment by user 16 User print head alignment values Goe Roe PMoe Bkoe PCoe Coe Moe Bkbi Cbi Mbi BkCLbi 17 Wiping count 18 Camera Direct Print supported device connection record 19 Longest period where printing stops 20 Total print pages 21 ASF feed pages total plain pa...

Страница 21: ...k the carriage in the home position When the printer is turned off the carriage is automatically locked in place See Caution 2 below Caution 1 If the print head is removed from the printer and left alone by itself ink especially the pigment black ink is likely to dry For this reason keep the print head installed in the printer even during transportation 2 Securely lock the carriage in the home pos...

Страница 22: ...Part 2 TECHNICAL REFERENCE ...

Страница 23: ...on of a photo album By using Photo Paper Plus Double Sided and dedicated application software a photo album can be created automatically 6 CD R direct printing without using the CD R tray feeder applicable only to specific regions By incorporating CD R tray feeder functionality into the printer CD R direct printing can be performed without using a CD R tray feeder 7 Automatic duplex printing unit ...

Страница 24: ...f the next printing 0 79 G R PM BK PC 0 59 C M Y 67 Timer cleaning 1 If 480 or longer hours have elapsed since the previous cleaning till the start of the next printing 1 87 G R PM BK PC 1 37 C M Y 83 At print head replacement 1 All at the same time When the same print head same print head serial number is removed and installed 1 87 G R PM BK PC 1 37 C M Y 83 At print head replacement 2 All at the...

Страница 25: ...HxV dpi 2400x1200 4800x2400 Print control 4 pass bi 8 pass bi Ink used 6 color 8 color Photo Paper Plus Double Sided Print quality Draft High PP 101D Resolution HxV dpi 2400x1200 4800x2400 Print control 4 pass bi 8 pass bi Ink used 6 color 8 color High Resolution Paper Print quality Standard High HR 101N Resolution HxV dpi 2400x1200 2400x2400 Print control 4 pass uni 8 pass bi Ink used 6 color 6 c...

Страница 26: ... 3 Borderless Printing Printer Driver s Custom setting Fast Fine Paper Type 5 4 3 2 1 Plain Paper Print quality Standard Resolution HxV dpi 2400x1200 Print control 2 pass bi uni Ink used 4 color Photo Paper Pro Print quality Standard High PR 101 Resolution HxV dpi 2400x1200 4800x2400 Print control 4 pass bi 8 pass bi Ink used 8 color 8 color Photo Paper Plus Glossy Print quality Draft High Photo P...

Страница 27: ...lus Double Sided Print quality Draft High PP 101D Resolution HxV dpi 2400x1200 4800x2400 Print control 4 pass bi 8 pass bi Ink used 6 color 8 color 5 Camera Direct Printing Printer Driver s Custom setting Fast Fine Paper Type 5 4 3 2 1 Photo Paper Pro Print quality High PR 101 Resolution HxV dpi 4800x2400 Print control 8 pass bi Ink used 8 color Photo Paper Plus Glossy Print quality High Photo Pap...

Страница 28: ...h sides of such paper In borderless printing printing is performed to the size slightly larger than the paper size and ink off the paper is absorbed by the platen s ink absorber Absorbed ink may attach to the platen rib s after several dozen sheets are printed causing soiling at the leading edge of paper or on the back side of paper 1 Perform Bottom plate cleaning from the printer driver up to 3 t...

Страница 29: ...g Paper is curled If paper is curled the leading or trailing edge contacts the ink absorber preventing the dot placement accuracy resulting in uneven printing or streaks Uneven printing at the trailing edge Cancel grayscale printing and print in colors To print color image in gray change the image color in gray using the application then print it in colors Straighten the paper Lines or uneven prin...

Страница 30: ...Part 3 APPENDIX ...

Страница 31: ...1 BLOCK DIAGRAM To the top Part 3 1 BLOCK DIAGRAM 3 1 ...

Страница 32: ...e power supply 3 3V OUT 9 JHEP_CS Head EEPROM chip select signal OUT 10 JHCLK Head data transfer clock signal OUT 11 AD_TH Thermistor signal IN 12 GND GND 13 JLT Transfer clock latch signal OUT 14 GND GND 15 JHEM1C1 Heat enable M1 C1 OUT 16 JHEY Heat enable Y OUT 17 JHEC2M2 Heat enable C2 M2 OUT 18 JHDATAY_O Data Y odd OUT 19 JHDATAC1_O Data C1 odd OUT 20 JHDATAC1_E Data C1 even OUT 21 JHDATAM1_O ...

Страница 33: ...ATAR_O Data R odd OUT No Signal name Function Input Output 1 to 7 GND GND 8 JDIA1 Diode sensor 9 JLED_CDRS CDR sensor power supply OUT 10 JDIA3 Diode sensor anode 3 IN 11 GND GND 12 VHT 13 to 20 VH Head drive power supply 23V OUT No Signal name Function Input Output 1 to 8 VH Head drive power supply 23V OUT 9 HVDD Head logic drive power supply OUT 10 JDIK Diode sensor cathode OUT 11 JDIA2 Diode se...

Страница 34: ...ume Cancel switch IN 12 SNS CDR G CN201 1 IN 13 AD INK CN201 3 SNS INK IN 14 INK CDRS PWM CN201 5 OUT 15 LED RESRESUME Operation panel Resume Cancel LED drive power supply OUT 16 LED POW POWER Operation panel Power LED drive power supply OUT 17 POW SW Operation panel Power switch IN No Signal name Function Input Output 1 GND 2 GND 3 D USBH DP BUS 4 D USBH DM BUS 5 PWR UHST VBUS 5V OUT No Signal na...

Страница 35: ... for sensor 3 3V 11 PF ENC B PF encoder output B No Signal name Function Input Output 1 VSEN OUT 2 GND GND 3 SNS PE IC101 IN 4 GND 5 LF ENCA Encoder output IC101 IN 6 VSEN OUT 7 LF ENCB Encoder output IC101 IN No Signal name Function Input Output 1 CR MN IC601 OUTSA CR motor OUT 2 CR M IC601 OUTSA CR motor OUT 3 LF MN IC602 OUTSC LF motor OUT 4 LF M IC602 OUTSC LF motor OUT 5 AP MN IC602 OUTSA AP ...

Страница 36: ... Diode sensor anode 23 VDD Head logic drive power supply OUT 24 to 26 A VH Heater board A head drive power supply 23V OUT 27 B HE 3 Heater board B heat enable OUT 28 B HE 2 Heater board B heat enable OUT 29 B HE 1 Heater board B heat enable OUT 30 LT Transfer clock latch signal OUT 31 DATA 7 OD Head data Y odd OUT 32 DATA 8 EV Not used OUT 33 DATA 5 OD Head data C odd OUT 34 DATA 4 EV Head data LC...

Страница 37: ...TA 6 EV Head data M even OUT 59 DATA 3 OD Head data BK odd OUT 60 DATA 3 EV Head data BK even OUT 61 DATA 1 OD R odd OUT 62 VSS Head logic drive power supply OUT 63 to 65 A GNDH Heater board A GND Part 3 2 CONNECTOR LOCATION AND PIN LAYOUT 2 2 3 7 ...

Страница 38: ... 1 0W Approx 0 5W AC 220 to 240V 50 60Hz Approx 23W Approx 1 0W Approx 0 5W External dimensions Printer With the paper support and output tray retracted Approx 453 W x 293 D x 170 H mm With the paper support and output tray extended Approx 453 W x 537 D x 325 H mm Weight Approx 7 3kg not including print head and optional units Related standards Printer Adapter Electromagnetic radiance VCCI FCC IC ...

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