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Additional
Information
E
CANON
®
OPTURA20/OPTURA10 DIGITAL VIDEO CAMCORDER LIMITED
WARRANTY
The limited warranty set forth below is given by Canon U.S.A., Inc. (“CUSA”) with respect to each Canon
OPTURA20/OPTURA10 Digital Video Camcorder (“DV Camcorder”) purchased and used in the United States.
Each Canon DV Camcorder, when delivered to you in new condition in its original container, is warranted against defective
material or workmanship as follows: for a period of one (1) year from the date of original purchase (three (3) months in the
case of the video head part), defective parts or DV Camcorders returned to a CUSA factory service center (“CUSA Center”)
or an authorized DV Camcorder service facility (“Service Facility”), and proven to be defective upon inspection, will be
repaired or exchanged for new or comparable rebuilt parts or DV Camcorders. The warranty period for repaired or
replacement parts or DV Camcorders shall begin upon shipment of the same, but shall in no event exceed the original
warranty period of the defective part or DV Camcorder.
Non-Canon brand peripheral equipment and software which may be distributed with Canon DV Camcorders are
sold “AS IS”, without warranty of any kind by CUSA, including any implied warranty regarding merchantability
or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by
the manufacturer or producer thereof.
CUSA shall have no responsibility under this limited warranty for use of Canon DV Camcorders in conjunction with
incompatible peripheral equipment and incompatible software.
In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the DV
Camcorder or call the CANON INFORMATION CENTER AT 1-800-828-4040 (which is open from 9:00 a.m. to 5:00 p.m.
(E.S.T.), Monday through Friday, excluding holidays). Have your unit serial number and your date of purchase available
when you make the call to expedite service. In either case you will be directed to ship the DV Camcorder, postage prepaid,
to the CUSA Center or Service Facility nearest to you. You must include a copy of the proof of purchase (bill of sale) and a
complete explanation of the problem. DV Camcorders covered by this limited warranty will be repaired and returned to you
without charge by the CUSA Center or the Service Facility. Repairs not under warranty will be at such cost as the CUSA
Center or Service Facility may from time to time generally establish.
This limited warranty covers all defects encountered in normal use of the DV Camcorder, and does not apply in the
following cases:
(a) Loss of or damage to the DV Camcorder due to abuse, mishandling, improper packaging by you, alteration, accident,
leaking batteries, exterior nicks, scratches or dents, electrical current fluctuations, failure to follow operating
instructions, maintenance and environmental instructions prescribed in CUSA’s instruction manual, or service performed
by other than a CUSA Center or Service Facility.
(b) Use of parts or supplies (other than those sold by CUSA) which cause damage to the DV Camcorder or cause
abnormally frequent service calls or service problems.
(c) If any DV Camcorder has had its serial number or dating altered or removed.
This limited warranty does not apply to accessories or consumables for the DV Camcorder, which are sold “AS IS”, without
warranty of any kind by CUSA.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, APPLIES TO THE DV CAMCORDER AFTER THE APPLICABLE PERIOD OF EXPRESS
WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED
ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE DV CAMCORDER SHALL BIND
CUSA. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU) CUSA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS,
EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OF DATA, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE
DV CAMCORDER, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CUSA HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CUSA
BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE DV CAMCORDER SOLD BY CUSA AND CAUSING
THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS,
DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF
USE, MISUSE OR INABILITY TO USE THE DV CAMCORDER NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CUSA.
(SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF ANY DV CAMCORDER, OR THE PERSON FOR WHOM IT
WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, New York 11042
U.S.A.
