Océ VarioPrint 135/120/110 Service Guide
Revision 3
b) Flat-Rate Inquiry:
On the
CNA website
Flat-Rate Warranty Reimbursement,
Warranty Reimbursement
10 – CNA: Flat
Figure 10 – CNA: Flat
Figure 11 – CNA: Flat
C. Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service part
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
shipment options
15F15F28F
Next Flight Out (NFO)
Ground, Next Day, Early A
Pickup (Rush, Spot)
Table 38 – Parts Order Desk Days and Hours of Operation
Days of Operation
Monday – Friday
Monday – Friday
Saturday – Sunday
All National Holidays
30
Shipment options are subject to change
31
Only authorized dealer personnel with a unique PIN access code will be allowe
Order Center (
Océ VarioPrint 135/120/110
Service Guide
quiry:
CNA website
select Warranty Credit Inquiry and then select
Rate Warranty Reimbursement,
, to perform a search as shown in
CNA: Flat-Rate Warranty Reimbursement Search
CNA: Flat-Rate Warranty Reimbursement
CNA: Flat-Rate Warranty Reimbursement Search
Service Parts Availability
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
for such parts. Canon USA will provide service parts for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
currently offered include:
Next Flight Out (NFO)
t Day, Early AM
Pickup (Rush, Spot)
Parts Order Desk Days and Hours of Operation
Days of Operation
Hours of Operation
Parts Order
Center
Friday
9:00 AM – 7:00 PM
Eastern Standard
Time
Canon Parts
Order Center
Friday
29F
7:00 PM – 9:00 AM
Eastern Standard
Time
24 / 7
Call Center
Sunday
All National Holidays
24 Hours
Shipment options are subject to change
Only authorized dealer personnel with a unique PIN access code will be allowed to utilize this service. Contact the Canon Parts
) for more information.
/110 Service Guide
January 2013
Page 56
select Warranty Credit Inquiry and then select
search as shown in
Rate Warranty Reimbursement Search
Service parts ordering will be available 24 hours a day, 7 days a week, 365
days a year to provide the quickest possible response should the need arise
s for the key units,
assemblies and consumables to cover the entire machine function, and this is
designed to avoid potential machine downtime for the customer. Various
Telephone
Number
866-481-2569
800-263-9271
d to utilize this service. Contact the Canon Parts
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