Canon Oce TDS Series, Руководство администратора

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No connection: the message field displays 'System initialising...'
Symptom
It is impossible to connect. There is a message showing 'System initialising...' and nothing
happens.
The Océ Remote Logic or Océ Power Logic Remote you see is as follows.
[26] 'System initialising...' message
Cause
Several causes are possible. Follow the next instructions to solve the issue.
Resolution
1. Make sure that the 'Hostname' field in Océ Remote Logic or Océ Power Logic Remote is
configured correctly.
See:
Configure Océ printer controller remote applications on a workstation on page 48
2. If the configuration is correct, then it is possible that the firewall on the client PC blocks the
Remote Logic or Océ Power Logic Remote connection to the Océ Power Logic controller.
Follow the next procedure.
Step Action
1 Configure the firewall to allow the Remote Logic or Océ Power Logic Remote connec-
tion to the Océ Power Logic controller.
2 Restart Océ Remote Logic or Océ Power Logic Remote on the workstation.
3. If the above procedure does not solve the issue, then it is possible that the IP ports of the
workstation are in use by another application. Follow the next procedure.
Step Action
1 Close Océ Remote Logic or Océ Power Logic Remote on the workstation.
2 On the workstation, search for:
• the '
configuration.adt
' file (for the Océ TDS7x0 or TC4 systems)
• the '
ADT.cfg
' file (for the other Océ TDS/TCS systems)
Open the file with a text editor (for example: Notepad).
4
No connection: the message field displays 'System initialising...'
120 Chapter 7 - Troubleshooting
Océ TDS/TCS/TC Connectivity information for Windows environments