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Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to
set the correct printer port, then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click
Start
and select
All programs
,
Canon
Utilities
,
Canon My Printer
,
Canon My Printer
, then select
Diagnose and Repair Printer
. Follow
the on-screen instructions to set the correct printer port, then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from
our website.
• Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
machine is used over LAN:
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then
associate the port with the printer using
Associate Port
in the
Settings
menu.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from
our website.
Check3
Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely
plugged in to the machine and the computer, then check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over network correctly.
Check4
Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in
Deleting the Unnecessary MP Drivers
reinstall the MP Drivers with the Setup CD-ROM or reinstall them from our website.
Check5
When the machine is connected to your computer with a USB cable, check
the status of the device on your computer.
Follow the procedure below to check the status of the device.
1. Open the Device Manager on your computer as shown below.
If the
User Account Control
screen is displayed, follow the on-screen instructions.
• In Windows 8, select
Control Panel
from the
Settings
charm on
Desktop
>
Hardware and Sound
>
Device Manager
.
• In Windows 7 or Windows Vista, click
Control Panel
,
Hardware and Sound
, then
Device Manager
.
• In Windows XP, click
Control Panel
,
Performance and Maintenance
,
System
, then click
Device
Manager
on the
Hardware
sheet.
2. Double-click
Universal Serial Bus controllers
then
USB Printing Support
.
If the
USB Printing Support Properties
screen is not displayed, make sure that the machine is correctly
connected to the computer.
Check3
Make sure that the machine is connected to your computer properly.
3. Click the
General
tab and make sure that there is no indication of a problem with the device.
If a device error is displayed, refer to Windows help to resolve the error.
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Содержание MX475
Страница 16: ...6940 905 6941 906 6942 907 6943 908 6944 909 6945 910 6946 911 9500 912 B200 913 B201 914 ...
Страница 47: ...Safety Guide Safety Precautions Regulatory and Safety Information 47 ...
Страница 56: ...Main Components Front View Rear View Inside View Operation Panel 56 ...
Страница 61: ...61 ...
Страница 72: ...Loading Paper Originals Loading Paper Loading Originals 72 ...
Страница 88: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 88 ...
Страница 98: ...98 ...
Страница 102: ... Carbon paper or carbon backed paper Surface treated paper Onion skin or thin paper Photo or thick paper 102 ...
Страница 103: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 103 ...
Страница 151: ...Note The effects of the quiet mode may be less depending on the print quality settings 151 ...
Страница 172: ...Information about Network Connection Useful Information about Network Connection 172 ...
Страница 218: ...5 Delete Deletes the selected IP address from the list 218 ...
Страница 259: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 259 ...
Страница 277: ...Note Selecting Scaled changes the printable area of the document 277 ...
Страница 310: ...Note During Grayscale Printing inks other than black ink may be used as well 310 ...
Страница 315: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 315 ...
Страница 395: ...Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper 395 ...
Страница 431: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 431 ...
Страница 486: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 486 ...
Страница 495: ...Related Topic Scanning Items Larger than the Platen Image Stitch 495 ...
Страница 516: ...516 ...
Страница 569: ...569 ...
Страница 586: ...Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel Windows XP Only 586 ...
Страница 595: ...595 ...
Страница 602: ... Scan resolution Select the resolution for scanning Ex 602 ...
Страница 670: ...Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions 670 ...
Страница 683: ... You can register the rejected number in Rejected numbers in TEL no registration under Fax settings 683 ...
Страница 749: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 749 ...
Страница 769: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems 769 ...
Страница 788: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 788 ...
Страница 790: ...Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 790 ...
Страница 840: ...1202 Cause The paper output cover is open Action Close the paper output cover 840 ...
Страница 841: ...1250 Cause The paper output tray is closed Action Open the paper output tray to resume printing 841 ...
Страница 879: ...5B02 Cause Printer error has occurred Action Contact the service center 879 ...
Страница 880: ...5B03 Cause Printer error has occurred Action Contact the service center 880 ...
Страница 881: ...5B04 Cause Printer error has occurred Action Contact the service center 881 ...
Страница 882: ...5B05 Cause Printer error has occurred Action Contact the service center 882 ...
Страница 883: ...5B12 Cause Printer error has occurred Action Contact the service center 883 ...
Страница 884: ...5B13 Cause Printer error has occurred Action Contact the service center 884 ...
Страница 885: ...5B14 Cause Printer error has occurred Action Contact the service center 885 ...
Страница 886: ...5B15 Cause Printer error has occurred Action Contact the service center 886 ...