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II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATIONS

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Main chassis and carriage rail adjustment

(3) Grease application

(4) Waste ink counter setting

(5) User mode

(6) Service mode

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

Содержание iP6220D - PIXMA Color Inkjet Printer

Страница 2: ...non will release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective h...

Страница 3: ...leshooting of the PIXMA iP6220D Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA iP6220D Part 3 Appendix Block diagrams and pin layouts of the PIXMA iP6220D Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Страница 4: ...SPLAY INDICATIONS 2 1 Operator Call Errors 2 2 Service Call Errors 2 3 Warnings 2 4 Troubleshooting by Symptom 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling 3 2 Special Notes on Repair Servicing 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Main chassis and carriage rail adjustment 3 Grease application 4 Waste ink counter setting 5 User mode 6 Service mode...

Страница 5: ...ion in Borderless Printing Print on One or Both Sides of Paper Photo and CL Cartridges Color Mode 3 4 Resolution in Borderless Printing Print on One or Both Sides of Paper CL Cartridges Color or Monochrome Mode 3 5 Resolution in Direct Printing 4 FAQ Problems Specific to the iP6220D and Corrective Actions Part 3 APPENDIX 1 BLOCK DIAGRAM 2 CONNECTOR LOCATION AND PIN LAYOUT 2 1 Main Board 2 2 Operat...

Страница 6: ...Part 1 MAINTENANCE ...

Страница 7: ...y replacement To set the destination None 1 min LCD language settings At logic board ass y replacement To set the language to be displayed on the LCD None 1 min Waste ink counter resetting EEPROM settings At bottom case unit replacement At ink absorber replacement To reset the waste ink counter None 1 min Print head alignment At printer setup At print head replacement At logic board ass y replacem...

Страница 8: ...mputer settings via the printer driver Auto Manual Auto 4 min Manual 3 min Print head cleaning When print quality is not satisfying To improve nozzle conditions Machine button Computer settings via the MP driver 1 min Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning To improve nozzle conditions Machine button Computer settings via the MP driver ...

Страница 9: ... Tool No Application Remarks MOLYKOTE PG 641 QY9 0035 000 To be applied to the chassis In common with other models FLOIL KG 107A QY9 0057 000 To be applied to the sliding portion of the carriage and the platen link In common with other models To the table of contents To the top Part 1 1 MAINTENANCE 1 3 ...

Страница 10: ...following ink cartridge cannot be recognized U051 U059 5 times Ink cartridge not installed 1401 Ink cartridge not for this model installed 1485 Confirm that the ink cartridges are for this model install them properly then close the front cover The following ink cartridge cannot be recognized U052 15 times Ink cartridge not installed 1682 Re install the applicable ink cartridge s properly and close...

Страница 11: ...y have run out U161 An ink cartridge that was once empty is installed U162 Remaining ink amount unknown 1685 1686 A once used ink cartridge except the one which has been used until just before replacement is installed Replace the applicable ink cartridge with a new one or press the OK button Pressing the OK button will exit the error without ink cartridge replacement however the function to detect...

Страница 12: ...ng sensor ass y QM2 2850 Timing slit disk film QC1 4962 Feed roller ass y QL2 1284 Platen QC1 7503 Logic board ass y QM2 2840 1 Paper feed motor QM2 2866 4 times Purge unit error 5C00 Carriage unit QM2 3332 Timing slit strip film QC1 6015 Logic board ass y QM2 2840 1 Carriage motor QM2 2865 5 times ASF cam sensor error 5700 Drive ass y QM2 3333 PE sensor ass y QM2 2855 Pressure roller ass y QM2 33...

Страница 13: ... y 1 Strange noise Remove foreign material or attach a removed part if any Printing stops mid way Replace the logic board ass y 1 Nothing is displayed on the LCD Confirm the connection of the LCD operation panel and the logic board ass y Replace the LCD or logic board ass y A portion of the LCD is not displayed Perform the button and LCD test in the service mode and confirm that the LCD is display...

Страница 14: ...ts smeared Feed several sheets of paper perform bottom plate cleaning or clean the paper path with cotton swab or cloth A part of a line is missing on printouts Replace the ink cartridge s 2 Color hue is incorrect Replace the ink cartridge 2 or perform print head alignment Printing is incorrect Replace the logic board ass y 1 No ejection of black ink Replace the ink cartridge s 2 Graphic or text i...

Страница 15: ...r distance See 3 3 Adjustment Settings 6 Service mode Service test print Printing on thick paper Ink absorber QY5 0148 Carriage unit QM2 3332 The red screws on both sides of the main chassis securing the carriage shaft are allowed to be loosened only when replacing the carriage or removing the main chassis Before removing the screws mark the original screw position and re fasten them at the origin...

Страница 16: ...ect the units from becoming soiled with ink Protect the housing from scratches Exercise caution with the red screws as follows i The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii Except for carriage replacement DO NOT loosen the red screws which secures the carriage shaft positioning on both sides of the mai...

Страница 17: ...epair Servicing 1 Flexible cable and harness wiring connection Be careful of wiring of the flexible cables and harness Improper wiring or connection may cause breakage of a line leading to ignition or emission of smoke 1 11 ...

Страница 18: ...To the table of contents To the top Part 1 3 REPAIR 3 2 1 12 ...

Страница 19: ...s Note The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 2 Main chassis and carriage rail adjustment Carriage rail adjustment Perform the following adjustments when the carriage unit is replaced 1 Before loosening the red screws mark the boss position beside the screw 2 In attaching the carriage rail make...

Страница 20: ...g the paper If the print quality is not proper or an ink cartridge contacts the paper adjust the head to paper distance in the following procedures Procedures for adjusting the head to paper distance i At the bottom edge of the boss beside the red screw on each side of the chassis put a mark to indicate the current position See the step 1 of the carriage rail adjustment above ii Loosen the red scr...

Страница 21: ... 3 Grease application 1 15 ...

Страница 22: ...41 1 drop Bottom case unit 7 Slider shaft sliding portion bottom case top MOLYKOTE PG 641 1 drop x 4 locations 8 Slider shaft sliding portion bottom case top MOLYKOTE PG 641 1 drop x 4 locations 9 Slider shaft sliding portion bottom case top MOLYKOTE PG 641 1 drop x 4 locations 10 Platen link sliding portion MOLYKOTE PG 641 1 drop 11 Eject roller sliding portion MOLYKOTE PG 641 Half drop 12 Trigge...

Страница 23: ...aintenance settings to move to Maintenance and perform the selection Also available from the printer driver Maintenance Print head cleaning Cleaning both black and color On standalone machine press the Menu button select Maintenance settings to move to Maintenance and perform the selection Also available from the printer driver Maintenance Print head deep cleaning Cleaning both black and color On ...

Страница 24: ...etting Wireless print settings such as paper type and print layout can be made On standalone machine press the Menu button to move to Maintenance Settings select Device Settings then perform the selection Read write attribute setting On standalone machine press the Menu button to move to Maintenance Settings select Device Settings Other Settings and perform the selection Contrast adjustment The co...

Страница 25: ...ocedures Remarks Service test print Model name ROM version USB serial number Waste ink amount Destination settings See Service mode operation procedures below Set a sheet of A4 or letter sized paper For a print sample see 3 4 Verification Items 1 Service test print Service test print sample EEPROM information print See Service mode operation procedures below Set a sheet of A4 or letter sized paper...

Страница 26: ... function is performed When the operation completes the machine returns to the menu selection mode automatically unit If the platen waste ink amount is 7 or more replace the platen ink absorber inside the bottom case unit Destination settings See Service mode operation procedures below After destination settings make sure to initialize the EEPROM Button and LCD test See Service mode operation proc...

Страница 27: ...ed after destination settings Confirm the model name in the service test print or EEPROM information print Time s LED indication Waste ink counter value 0 times Green Power Reset the main waste ink counter 0 1 time Orange Alarm Reset the platen waste ink counter 0 2 times Green Power Re set the main waste ink counter value to 50 Time s LED indication Destination 0 times Green Power Return to the m...

Страница 28: ...on corresponding to the pressed button changes to red For each portion of the display and its corresponding button see the diagram below The diagram is a sample when the down cursor and print buttons are pressed LCD 3 When all the buttons excluding the Power and Stop Reset buttons are pressed the entire LCD changes to a full red screen 4 Open the front cover to display the color pattern 5 Press th...

Страница 29: ...rint check items On the service test print sample below confirm the following items Check 1 nozzle check pattern Ink shall be ejected from all nozzles Check 2 top of form accuracy The line shall not extend off the paper Check 3 vertical straight lines The line shall not be broken Service test print sample 2 EEPROM information print How to read the EEPROM information print Print sample 1 iP6220D US...

Страница 30: ...K C PC PM M Y 12 Power on count soft on 13 Automatic print head alignment 14 Manual print head alignment by user 15 User print head alignment value 16 Language destination 17 Wiping count 18 Camera Direct Print supported device connection record Bubble Jet Direct Canon PictBridge Other maker s PictBridge 19 Bluetooth supported device connection record 20 Longest period of non printing 21 Total pag...

Страница 31: ...Part 2 TECHNICAL REFERENCE ...

Страница 32: ...nction Compared with the normal mode Acoustic noise level slightly lower HS normal approx 42 7 dB Quiet approx 42 5 dB Audible overtone level Sound quality changes and sound becomes quieter Print speed Slows Possible problems with this function 1 The operation sound does not become quieter The audible sound becomes only slightly quieter 2 Printing is slow Disable the Quiet mode 4 Remaining ink lev...

Страница 33: ...k level This is because a detection error can be large in specific print patterns such as continuous printing using any one of the Photo CL three colors of ink or continuous solid printing etc See Accuracy above 5 Print head alignment The machine has a print head alignment function to correct displacements between the nozzle lines of the print head and incorrect print position in bi directional pr...

Страница 34: ...aximum resolution may not be printed A moving image is not printed Depending on a mobile phone model data saved in its memory card is not printed Downloaded contents or photos downloaded from a URL attached to a mail may not be printed Possible problems with this function 1 Print image quality is rough The image resolution is automatically determined by the image size at shooting thus printing on ...

Страница 35: ...oto 0 10 CL 0 10 40 Timer cleaning 1 If 336 to 1 440 hours have elapsed since the previous cleaning till the start of the next printing Photo 0 10 CL 0 10 40 Timer cleaning 2 If 1 440 to 2 160 hours have elapsed since the previous cleaning till the start of the next printing Photo 0 15 CL 0 15 40 Timer cleaning 3 If more than 2 160 hours have elapsed since the previous cleaning till the start of t...

Страница 36: ...C 600x600 Pm Pc 600x600 print on one side Photo Paper Pro PR 101 No of passes Resolution dpi 6 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side 16 passes Bi derection Bk 1200x1200 Y M C 1200x1200 Pm PC 1200x1200 print on one side Glossy Photo Paper GP 401 No of passes Resolution dpi 6 pa...

Страница 37: ... PP 101D No of passes Resolution dpi 6 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 Other Photo Paper No of passes Resolution dpi 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side Paper type Quality level 5 Quality level 4 Quality level 3 Quality level 2 Quality level 1 Plain paper No of...

Страница 38: ... one side Envelope No of passes Resolution dpi 3 passes Bi directional Y M C 600x600 print on one side 4 passes Bi directional Y M C 600x600 print on one side 6 passes Bi directional Y M C 600x600 print on one side T shirt transfer TR 301 No of passes Resolution dpi 6 passes Bi directional Y M C 600x600 print on one side Transparency CF 102 No of passes Resolution dpi 6 passes Bi directional Y M C...

Страница 39: ... side 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 No of passes Resolution dpi 6 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 print on one side Matte Photo Paper MP 101 No of passes Resolution dpi 6 ...

Страница 40: ...olution dpi 6 passes Bi directional Y M C 600x600 print on one side 12 passes Bi directional Y M C 600x600 print on one side Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 No of passes Resolution dpi 6 passes Bi directional Y M C 600x600 print on one side 12 passes Bi directional Y M C 600x600 print on one side Matte Photo Paper MP 101 No of passes Resolution dpi 6 passes Bi dir...

Страница 41: ...Glossy Photo Paper GP 401 No of passes Resolution dpi 6 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 No of passes Resolution dpi 6 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x600 12 passes Bi directional Bk 600x600 Y M C 600x600 Pm Pc 600x60...

Страница 42: ...sing the card adapter Use the card adapter to insert the memory card into the slot If the card cannot be removed servicing is required Printing cannot be done The memory card is not recognized 4 B Paper feeding No paper feeding The paper feed roller slips on the paper at paper feeding Perform roller cleaning Clean the paper feed roller with pre moistened wipe or moistened cloth Paper out error Pap...

Страница 43: ... swabs buds 2 Photo Paper Plus Double Sided Smears on the already printed side when printing the other side When printing the address side of postcards Smears on the address side When printing the message side of postcards Smears on the backside 10 C Image quality Horizontal lines or uneven print density at the trailing edge of paper When the paper end comes off the pinch roller printing is perfor...

Страница 44: ...omatic duplex printing persists Occurrence level A The symptom is likely to occur frequently Caution required B The symptom may occur under certain conditions but likeliness is assumed very low in practical usage C The symptom is unlikely to be recognized by the user and no practical issues are assumed To the table of contents To the top Part 2 4 FAQ 2 13 ...

Страница 45: ...Part 3 APPENDIX ...

Страница 46: ...1 BLOCK DIAGRAM To the table of contents To the top Part 3 1 BLOCK DIAGRAM 3 1 ...

Страница 47: ... 3 14 to 16 VHGND Head drive ground 4 to 8 VH Head drive 24V 9 DIA Diode sensor anode side 10 B_CNO Head contact detection signal BK 11 DATA PBK Photo black seiral data 12 DATA PC Photo cyan serial data 13 DATA PM Photo magenta serial data 17 SGND Ground 18 B_HE2 Heat enable 19 Not used Not used 20 Not used Not used 3 2 ...

Страница 48: ...T1 Encoder signal 16 ENC_OUT0 Encoder signal 17 ENC_PWR Encoder 3 3V 18 HVDD Head logic power upply 19 HLAT Latch signal 20 B_HE1 Heat enable No Signal name Function 1 VSEN_3 3V Sensor power supply 2 GND Ground 3 SNS_PE PE sense 4 SNS_ASF ASF sense 5 GND Ground 6 ENCB Encoder signal phase B 7 ENCA Encoder signal phase A 8 VSEN Sensor power supply No Signal name Function 1 TXD Transmit data signal ...

Страница 49: ...ND Ground No Signal name Function 1 5V 5 5V 2 POWER_SW Power button 3 POW_LED Powre LED output 4 ERR_LED Alarm LED output 5 3 3V 3 3V 6 SD_CMD Command data switch 7 12 14 18 GND Ground 8 to 11 SD_D0 to D3 Data signal 13 SD_CLK Clock signal 15 PANEL_RSTX Reset signal 16 PANEL_INTX Interrupt signal 17 RESUME_SW Stop Reset button No Signal name Function 1 3 3V Card power supply 2 D D signal 3 D D sig...

Страница 50: ...n 1 VM 24V power supply output 2 PW_CONT Power control signal 3 GND Ground No Signal name Function 1 LF_M LF motor 2 LF_MN LF motor No Signal name Function 1 CR_M CR motor 2 CR_MN CR motor To the table of contents To the top Part 3 2 CONNECTOR LOCATION AND PIN LAYOUT 2 1 3 5 ...

Страница 51: ...POW_LED Power LED output 17 POWER_SW Power button 18 5V 5 5V No Signal name Function 1 LED_SHDNX LED illumination control 2 LED_PWR LED power supply 3 VDD 3 3V 4 Vss Ground 4 LED_Vss Ground 6 to 13 DB0 to 7 Data signal 14 RDB Data read 15 WDB Data write 16 RS0 Register select 17 RSTB Reset signal 18 CS1B Chip select No Signal name Function 1 to 4 RA4 to 7 Key scan row address 5 to 7 CA4 to 6 Key s...

Страница 52: ...X Ground CF ATA selector 10 GND CF_A9 Ground CF address bus 11 GND CF_A8 Ground CF address bus 12 GND CF_A7 Ground CF address bus 13 VCC CF logic power supply 14 GND CF_A6 Ground CF address bus 15 GND CF_A5 Ground CF address bus 16 GND CF_A4 Ground CF address bus 17 GND CF_A3 Ground CF address bus 18 CF_A2 CF address bus 19 CF_A1 CF address bus 20 CF_A0 CF address bus 21 CF_D0 CF 16 bit data bus 2...

Страница 53: ...bus 48 CF_D9 CF 16 bit data bus 49 CF_D10 CF 16 bit data bus 50 GND CF logic ground No Signal name Function 1 SM_WPX IN SM write protect 2 SM_BSYX SM busy 3 7 11 13 15 36 37 41 SM_D0 to 7 SM data signal 4 SM_WEX SM write enable 5 SM_LVD SM low voltage detect 6 SM_REX SM read enable 8 SM_ALE SM address latch enable 9 10 38 39 SM_GND SM ground 11 SM_CD SM card detect 12 40 SM_VCC SM logic power supp...

Страница 54: ...2 SM_CDSW SM card detect 43 SM_CDSW_GND SM ground 44 SD_CD_GND SD ground 45 SD_CD SD card detect 46 50 Frame_GND Frame ground 47 SD_WPSW SD write protect 48 SM_WPSW_GND SM ground No Signal name Function 1 3 3V Logic power supply 2 D Differential data signal 3 D Differential data signal 4 GND Ground 5 RESETX Reset signal 6 INTX Interrupt signal 7 5 0V Engine power supply 8 F GND Frame ground 3 9 ...

Страница 55: ... Not used 17 ID4 Head ID 18 to 23 VH Head drive 24V 24 VID ID scan power supply 25 VHT Power supply to drive the power transistor inside the print head 26 DATA_B Serial data 27 SGND Ground 28 Not used 29 B_HE1 Heat enable 30 B_CNO Head contact detect signal 31 DATA_C Serial data 32 B_HVDD Head logic power supply To the table of contents To the top Part 3 2 CONNECTOR LOCATION AND PIN LAYOUT 2 2 to ...

Страница 56: ...eets Glossy Photo Paper GP 501 A4 LTR 5x7 10 sheets 4x6 20 sheets Photo Paper Pro PR 101 A4 LTR 10 sheets 4ｘ6 4ｘ8 20 sheets Photo Paper Plus Glossy PP 101 A4 LTR 5x7 10 sheets 4ｘ6 20 sheets Photo Paper Plus Double Sided PP 101D A4 LTR 5x7 1 sheet Matte Photo Paper MP 101 A4 LTR 10 sheets 4ｘ6 20 sheets Photo Paper Plus Semi gloss SG 101 A4 LTR 10 sheets 4x6 20 sheets Transparency CF 102 A4 LTR 30 s...

Страница 57: ...alignment Memory card drive Supported memory card Compact Flash TYPE I II Microdrive SmartMedia Card Memory Stick Memory Stick PRO SD Card MultiMedia Card xD Picture Card miniSD memory card Memory Stick Duo Memory Stick PRO Duo Storage function Operation Via the machine buttons Condition Before changing the settings the memory card must be removed Function Read Write Card Direct Printing File form...

Страница 58: ...rd print quality Process from pressing the printing start button to ejecting paper Supported digital cameras Digital cameras and digital video cameras supporting Bubble Jet Direct or PictBridge Supported print paper PR 101 A4 LTR 4x6 PP 101 A4 LTR 5x7 4x6 Panorama SG 101 A4 LTR 4x6 GP 401 A4 LTR 4x6 Credit Card PS 101 Plain paper Print layout 1 photo per page borderless with borders Index printing...

Страница 59: ...RP Windows XP Service Pack 2 or later Windows XP Service Pack 1 or later Microsoft Support for Bluetooth Wireless Devices or Toshiba Bluetooth Stack for Windows Ver 3 00 10 or later has to be installed Mac OS X 10 3 3 or later BU 20 external dimensions 18 5 W x 47 5 D x 8 7 H mm with a cap BU 20 weight Approx 7 g BU 20 power supply voltage 4 4 to 5 25 V BU 20 power consumption 500 mW max BU 20 ope...

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