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TERMS OF imageWARE
REMOTE SERVICE
If your Canon Office Imaging Product ("Product")
is enabled with embedded functions for the
imageWARE Remote Diagnostic Service ("iWR"),
or your Product is not iWR enabled but it
interacts with the iWR Plug-in program of
imageWARE Enterprise Management Console
("EMC") software, then Canon USA, Canon
Canada or their respective authorized
independent Canon retail dealers can access
Product meter readings and receive notifications
of certain service errors automatically via the
internet. You can read more about iWR in Canon
published materials available from your dealer or
on the web sites of Canon USA [www.usa.canon.
com] or Canon Canada [www.canon.ca.]. iWR will
only collect and transmit Product specific meter
readings and service data, and will not access,
collect or transmit End-User image data in the
Product.
Your instruction to Canon USA, Canon Canada or
your dealer to activate iWR for a Product shall be
considered (i) a representation that you have an
internal IP network and internet access available
on a generally continuous basis; (ii) authorization
by you to establish, and perform during the
period of iWR activation, HTTPS communications
using your network bandwidth for transmissions
over the internet of use and service data
accumulated by the Product, and (iii)
authorization by you to store, analyze and use
this data for purposes related to servicing the
Product and for Product and iWR improvement.
By so instructing Canon USA, Canon Canada or
your dealer, you shall also be considered to
acknowledge that (A) the iWR software
(embedded or plug-in) is the confidential
property of Canon USA and its licensor; (B) you
have no rights in such iWR software (except as
the Product executes the limited data collection
and transmission functions for which it is
configured when delivered and you obtain the
benefits of iWR as outlined in Canon published
materials), (C) you shall not disassemble,
decompile, reverse engineer, disclose or attempt
to copy such iWR software, allow any third party
to do any of the foregoing or transfer your
limited rights to any other party without the
prior written approval of Canon USA or Canon
Canada; and (D) there are many factors outside
of the control of Canon USA, Canon Canada or
their respective dealers that could affect the
accuracy or timing of meter readings or service
data harvested by iWR and, except as expressly
provided in the limited warranty statement for
the Product or the End-User License Agreement
for EMC software, in the case of the iWR Plug-in
program, neither Canon USA, Canon Canada nor
their respective dealers shall be responsible for
alleged deficiencies in, or your dissatisfaction
with, iWR or any software used to provide iWR. A
copy of the limited warranty statement can be
found within this Operator's Manual.
If your dealer ceases to be an authorized Canon
USA dealer, it will no longer have access to the
use and service data accumulated by iWR for
your Product.
In that case, you may request or instruct Canon
USA to recommend to you an alternative service
provider who will have access to this data in
order to maintain Product service utilizing iWR
functionality.
TERMS OF Content
Delivery System
If the Content Delivery System (CDS) Service is
enabled for your Canon Office Imaging Product
("Product"), Canon USA, Canon Canada or their
respective authorized independent Canon retail
dealers (each a "Canon Seller") can arrange
internet-based downloads for purposes of
updating firmware, delivering purchased MEAP
application software and activation of optional
Product features. Certain related data files also
may be downloaded (e.g. End-User License
Agreements, conditions of export, Release
Notes) to your Product.
The internet communications will occur
between the Product and one or more servers
managed by Canon Inc. ("Canon Server"). CDS
Service will not download the firmware, software
or data files for purposes other than mentioned
above.
You can read more about CDS Service in Canon
published materials available from your dealer or
on the web sites of Canon USA [www.usa.canon.
com] or Canon Canada [www.canon.ca.]. These
materials include a Technology White Paper for
the CDS Service.
Your instruction to Canon USA, Canon Canada or
your dealer to use CDS Service or your use of
CDS Service for a Product shall be considered
(i) a representation that you have an internal IP
network and internet access available to
Products connected to that network on a
generally continuous basis;
(ii) a representation that you have an internet
connection and internal network
bandwidth available for the Canon Server to
download files to each of the Products
receiving the CDS Service. Downloaded files
may vary in size; some will be on the order
of several hundred MB. The CDS Service
Technology White Paper contains further
details.
(iii) authorization by you for the Canon Seller to
establish, and perform during the period of
provision of Service, HTTPS/HTTP
communications using your internet and
internal network bandwidth for
transmissions to and from the CDS Server;
(iv) authorization by you for the Product itself or
a Canon serviceperson to download or
update firmware and purchased MEAP
application software, data for internet-
based activation of optional Product
features and certain related data files to
Product from the CDS Server, and to
transmit service data (e.g. serial number,
information of firmware) of Product to the
CDS Server.
You acknowledge and agree that the Canon
Seller and CDS Server may rely on internet
addresses you assign to Products and that using
the internet has benefits but also certain risks;
ACCORDINGLY, YOU AGREE THAT THE CDS
SERVICE IS PROVIDED WITHOUT WARRANTY OF
ANY KIND, THAT ANY WARRANTIES ARE
DISCLAIMED AND THAT NO CANON SELLER OR
CANON AFFILIATE IS RESPONSIBLE FOR ANY
INJURY TO YOUR NETWORK OR TO DATA OR
DEVICES NOT SUPPLIED BY A CANON SELLER.
You will be responsible for network security and
any data back-up. You will timely advise the
Canon Seller of any security procedures the
Canon Seller will need to use to provide CDS
Services as described herein.
To the extent downloads involve presenting end
user license terms on your network or network-
connected Products (with a Canon Seller, Canon
affiliate or a third party as licensor) seeking
agreement to such terms, any party that you
allow to respond to presented license terms will
be and is authorized by you to agree (or not
agree) to the terms; if license terms are not
agreed, a license purchased will not be enabled
and you may apply for refund of any license fees
paid.
You acknowledge and agree that the firmware
provided by the CDS Service is governed by the
Third Party Software terms set forth in this
manual.
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