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Troubleshooting

Troubleshooting

This section describes common problems that may occur while you are using
the scanner, and how to resolve them.

Refer to the troubleshooting section related to the problem that you have
encountered.

The Scanner Does Not Turn ON ......................................... See P. 77.

The PC Does Not Recognize the Scanner ......................... See P. 78.

Scanning Is Slow ................................................................. See P. 79.

Images Are Not Scanned ..................................................... See P. 79.

Documents Do Not Feed Properly ...................................... See P. 80.

Resulting Scanned Images Are Not Correct ..................... See P. 80.

The flatbed scanner (option) does not work ..................... See P. 81.

If after consulting the above section you still cannot resolve the problem,
contact your local authorized Canon dealer or your service representative.

The Scanner Does Not Turn ON

Check the following:

• Is the power switch in the ON position? (See p. 22.)
• Is the power cord plugged into an outlet? (See p. 21.)

Содержание imageFORMULA DR-2580C

Страница 1: ...Startup Manual Please read this manual before operating this unit After you finish Reading this manual store it in a safe place for future reference Document Scanner ...

Страница 2: ... of Pixel Translations a division of Captiva Software Corporation in the United States Intel and Pentium are registered trademarks of Intel Corporation Adobe is a trademark of Adobe Systems Incorporated Other product and company names here in may be the trademarks of their respective owners Copyright Copyright 2005 by CANON ELECTRONICS INC All rights reserved No part of this publication may be rep...

Страница 3: ...90 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF...

Страница 4: ...CapturePerfect Startup Manual Read this manual thoroughly before using this scanner Keep this manual in a safe place for future reference Document Scanner Startup Manual Read this manual thoroughly before using this scanner Keep this manual in a safe place for future reference Document Scanner Explains how to set up the scanner make connections install software and other procedures Startup Manual ...

Страница 5: ...ention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to th...

Страница 6: ...ing Job Tools 30 Installing CapturePerfect 33 Uninstalling Software 36 Using the Software 39 Using the ISIS TWAIN Driver 39 Using Job Tools 40 Starting Job Registration Tool 40 Using CapturePerfect 42 Starting CapturePerfect 42 Using the Scanner 45 Documents 45 Preparing for Scanner 47 Setting Up the Document Feed Tray 47 When documents are skewed 47 Document Eject Tray 49 Placing a Document for S...

Страница 7: ...the scanner must be placed in such a spot hang a heavy curtain or similar object to shade the scanner Avoid dusty locations Dust can get inside of the scanner and cause problems Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid locations where the fumes from ammonia paint thinner or other volatile chemicals may be present Avoid unstable su...

Страница 8: ...les so that the power plug can be disconnected in an emergency Use only the AC adapter provided with the product Also do not use the scanner s AC adapter with any other product 120 V Model MH3 2053 or MG1 3607 220 240 V Model MH3 2054 or MG1 3607 If unclear about the AC adapter contact your local authorized dealers or service representative for futher information Moving the Scanner When moving the...

Страница 9: ...ing this scanner To clean this scanner dampen a cloth in a mild detergent solution and then wring the cloth out thoroughly Do not use flammable liquids to clean the scanner including alcohol benzene or paint thinner If the scanner ever makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner O...

Страница 10: ...scanner When unplugging the power cord always grasp the plug Pulling on the cord itself could expose or break the wires in the power cord damaging the cord and creating a risk of fire or electrical shock In order to allow you to easily unplug the power cord at any time do not place other objects around the power outlet Such obstacles could prevent you from unplugging the power cord quickly in an e...

Страница 11: ...Path Documents are ejected to the back of the scanner Note the ejected documents are stacked in reverse order to how they were fed See p 49 Paper Size Detection The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the document when storing it even when storing a document of irregular size Card Scan It is possible to scan cards th...

Страница 12: ...ts that have had holes punched in them to be stored in a binder Auto Start The scanner is equipped with an Auto Start function that automatically initiates scanning when a document is placed in the document feed port Compatible with Carbonless Duplicating Paper The scanner is able to scan carbonless duplicating paper Job Function Executing a scan with one of the scanner s Job buttons automatically...

Страница 13: ...setup disc is in the startup manual Items included in this package may change without notice Keep the carton and the packing material for future use if it is ever necessary to store or transport the scanner Quick Reference Guide Power Cord Startup Manual This Manual AC Adapter DR 2580C Setup Disc CD ROM USB Interface Cable Adobe Acrobat Setup Disc CD ROM DR 2580C Scanner Document Guide Adapter War...

Страница 14: ...l of the protective packing materials before using the scanner 1 Remove the protective tape indicated by the from the scanner 2 Open the Document Feed Tray and remove the packing materials 3 Pressing the OPEN knob from both sides raise the upper unit Document Feed Tray Upper unit ...

Страница 15: ... protective materials 5 Close the Upper Unit slowly IMPORTANT Do not force the Upper Unit to close Doing so can damage the scanner 6 Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click ...

Страница 16: ...ass mode See p 55 Job Buttons These buttons can be assigned functions using Job Registration Tool See p 40 Document Eject Tray Upper Unit Scanned documents are ejected here See p 49 Open to clear paper jams and for cleaning Document Eject Tray Extension 2 Keeps documents from falling and becoming jammed in the scanner See p 50 Document Feed Tray Place the document to be scanned here See p 47 Docum...

Страница 17: ...signed to the Job buttons See p 41 Document Eject Opening Document ejected from here when Straight Path is being used See p 51 USB Connector Connect the USB cable provided or one that supports Hi Speed USB 2 0 See p 20 Power Switch This switch is used to turn the scanner on See p 22 and p 25 Side Interfaces Option Connector Interface connector for connection of the optional flatbed scanner unit Po...

Страница 18: ...ing systems Connecting via USB 2 0 Microsoft Windows 98 SE Microsoft Windows Me Microsoft Windows 2000 Professional SP3 Microsoft Windows XP Professional SP2 Microsoft Windows XP Home Edition SP2 ISIS compatible or TWAIN compatible application software that runs on your operating system IMPORTANT Use the most recently available USB 2 0 driver when using the DR 2580C Contact your local authorized C...

Страница 19: ...ble Depending on the application software that you are using the device driver provided may not operate or you may not be able to use the functions described in this guide Make sure that the device driver and application software that you will be using are compatible with your PC the system configuration and the type of interface card that you are using The ISIS TWAIN driver provided with the scan...

Страница 20: ... the interface card in your computer See Interface cards on p 19 2 Connect the power cord to the scanner See Connecting the Power Cord on p 21 3 Connect the scanner to the PC See Connecting the Scanner to Your PC on p 21 4 Turn ON the scanner See Turning the Power ON on p 22 5 Let the PC recognize the Scanner See Recognizing the Scanner on p 23 6 Turn the scanner OFF See Turning the Power OFF on p...

Страница 21: ...dels USB 2 connect for Notebooks AUA 1420 IMPORTANT Follow the instructions in your computer s and the USB 2 0 interface card s manuals to install the USB 2 0 interface card into your computer Make sure that the USB driver is an updated version provided by Adaptec or Microsoft Note The DR 2580C has passed the Hi Speed USB 2 0 certification test However normal operations may not be possible on comp...

Страница 22: ... to use the power cord and AC adaptor provided with the scanner Make sure the scanner is turned off when performing this operation 1 Connect the bundled power cord q to the AC adaptor 2 Plug the AC adaptor power cord into the power connector w on the right side of the scanner and plug the power plug into a power outlet e ...

Страница 23: ...cable bundled with the scanner or a Hi Speed USB 2 0 compatible cable When using a USB extension card that supports Hi Speed USB 2 0 be sure to choose one verified for use with the scanner See p 19 IMPORTANT When using a USB hub be sure to use one compatible with USB 2 0 Note The DR 2580C passed the Hi Speed USB 2 0 certification test However when you use the scanner with a personal computer equip...

Страница 24: ... the power is ON 2 Turn ON the PC WARNING If the scanner ever makes a strange noise emits smoke or a strange odor becomes hot or if the scanner does not operate at all even though the power is ON immediately turn the scanner OFF and unplug the power cord Contact your local authorized Canon dealer or service representative to have the scanner serviced 3 Log on to Windows IMPORTANT If you are using ...

Страница 25: ... into the computer s CD ROM drive 3 Select Search for the best driver for your device Recommended and then select Specify a location Enter D INF assuming that D is the letter assigned to your CD ROM drive and then click the Next button 4 Click the Next button 5 Click the Finish button If you are using Windows 2000 Professional the Found New Hardware Wizard dialog box appears 1 Click the Next butto...

Страница 26: ...search enter D INF assuming that D is the letter assigned to your CD ROM drive and then click the Next button 4 Although a message appears indicating that the driver has not passed Windows logo testing click the Continue Anyway button in the Hardware Installation dialog box 5 Click the Finish button on the Completing the Found New Hardware Wizard screen Note The DR 2580C is registered as CANON DR ...

Страница 27: ... Note Make sure you exit the application before turning OFF the scanner Turning OFF the scanner before exiting the application can cause unstable operation of the computer Wait at least 10 seconds before turning the scanner back ON after it has been turned OFF WARNING If the scanner ever makes a strange noise emits smoke or a strange odor or becomes hot or if the scanner does not operate at all ev...

Страница 28: ...se the scanner Job Tools Job Tools installs Job Registration Tool for assigning functions to the scanner s Job buttons and Job Run Tool for executing a scan using a Job button Job Tools is TWAIN compatible application software You need to install the ISIS TWAIN Driver before installing Job Tools CapturePerfect CapturePerfect is software for scanning images that is ISIS compatible You need to insta...

Страница 29: ...ows System pix dll C Windows PixTran Note The name of the Windows and Windows System folder varies depending on which version of Windows you are using Substitute the above folder names with the relevant folder names for Windows used in your system 1 Turn ON your PC Windows starts IMPORTANT If you are using Windows 2000 Professional or Windows XP be sure to log on as a user with administrator privi...

Страница 30: ...ing that D is the letter assigned to your CD ROM drive and then click the OK button The installer starts 5 Follow the instructions that appear on the screen to install the software 1 Read the Welcome text and then click Next 2 Read the License Agreement text and then click Yes ...

Страница 31: ...lation 6 After installation is complete click the Finish button to exit the installer Note Installing the ISIS TWAIN driver will put a Canon DR 2580C Help icon on your Windows Start menu Canon DR 2580C Help Online help for ISIS TWAIN driver See Using the ISIS TWAIN Driver on p 39 ...

Страница 32: ...ON your PC Windows starts IMPORTANT If you are using Windows 2000 Professional or Windows XP be sure to log on as a user with administrator privileges 2 Insert the setup disc in the PC s CD ROM drive 3 Clic the Start button and then select Run The Run dialog box appears 4 In the Open box enter D Job Tool Setup exe assuming that D is the letter assigned to your CD ROM drive and then click the OK bu...

Страница 33: ...llow the instructions that appear on the screen to install the software 1 Read the Welcome text and then click Next 2 Read the License Agreement text and then click Yes 3 Read the Choose Destination Location text and then click Next ...

Страница 34: ... the installer 5 This completes installation 6 After installation is complete click the Finish button to exit the installer Note Installing Job Tool will put a Job Registration Tool icon on your Windows Start menu See Using Job Tools on p 47 ...

Страница 35: ...1 Turn ON your PC Windows starts IMPORTANT If you are using Windows 2000 Professional or Windows XP be sure to log on as a user with administrator privileges 2 Insert the setup disc in the PC s CD ROM drive 3 Click the Start button and then select Run The Run dialog box appears 4 In the Open box enter D CapturePerfect Setup exe assuming that D is the letter assigned to your CD ROM drive and then c...

Страница 36: ... screen and complete the installation process 1 Select the installation language Japanese or English 2 Read the Welcome text and then click Next 3 Read the License Agreement text and then click Yes 4 Read the Choose Destination Location text and then click Next ...

Страница 37: ...he installer 6 This completes installation 6 After installation is complete click the Finish button to exit the installer Note Installing CapturePerfect will put a CapturePerfect icon on your Windows Start Menu See Using CapturePerfect on p 42 ...

Страница 38: ... 2000 Professional or Windows XP be sure to log on as a user with administrator privileges 1 Click the Start button point to Settings and then click Control Panel Note If you are using Windows XP on the Start menu click Control Panel The Control Panel window is displayed 2 Double click the Add Remove Programs icon Note If you are using Windows XP click the Add or Remove Programs icon ...

Страница 39: ...og box is displayed Note If you are using Windows XP the Add or Remove Programs dialog box is displayed 3 On the list in the dialog box select the application you want to delete and then click Add Remove Note If you are using Windows XP click the Change Remove button ...

Страница 40: ...ialog box appears When Canon DR 2580C Driver is selected When Canon DR 2580C Job Tool is selected When CapturePerfect is selected 5 Click the Yes button to start the uninstaller 6 After uninstall is complete click the OK button to exit the uninstaller ...

Страница 41: ...help Using the ISIS TWAIN Driver The ISIS TWAIN driver help describes how to use the ISIS TWAIN driver To access ISIS TWAIN driver help click the Start button point to Programs when using Windows XP point to All Programs Canon DR 2580C and then click Canon DR 2580C Help or click the Help button displayed in the dialog box Note Before using the ISIS TWAIN Driver select the scanner Canon DR 2580C wi...

Страница 42: ...gistration Tool help To view information about settings click the Help button on the Job Registration Tool main screen Starting Job Registration Tool 1 Turn ON the scanner 2 Turn ON your computer Windows starts 3 Click the Start button point to Programs when using Windows XP point to All Programs Canon DR 2580C and then click Job Registration Tool Job Registration Tool starts ...

Страница 43: ... Note For details about configuring Job Registration Tool settings click the Help button 5 After configuring settings click the Close button to exit Job Registration Tool Note Fill in the Job Registration Tool settings on the included job label and affix the job label to the scanner Job Label ...

Страница 44: ...ePerfect can be found in CapturePerfect help To view information about using CapturePerfect click Help on the CapturePerfect menu bar Starting CapturePerfect 1 Turn ON the scanner 2 Turn ON your computer Windows starts 3 Click the Start button point to Programs when using Windows XP point to All Programs and then click CapturePerfect CapturePerfect starts ...

Страница 45: ...the Scan menu click Select Scanner 5 Select Canon DR 2580C and then click the OK button Note If Canon DR 2580C is not displayed in the list of scanners re install the ISIS TWAIN driver See Installing the ISIS TWAIN Driver on p 27 ...

Страница 46: ...scanning parameters see ISIS TWAIN driver help See p 39 7 Execute the scan operation from the Scan menu Note Details about actually using CapturePerfect can be found in CapturePerfect help To view information about using CapturePerfect click Help on the menu bar 8 After scanning is complete select Exit on the File menu to quit CapturePerfect ...

Страница 47: ... are not separated 42 to 157g m2 42 to 157g m2 0 0019 to 0 0078 0 0019 to 0 0078 0 05mm to 0 20mm 0 05mm to 0 20mm ISO JIS Standard Cards Cannot be scanned Can be scanned not separated Size 2 12 x 3 36 53 9mm x 85 5mm Thickness 0 033 0 84mm or less without embossing 1 For information about eject directions see Document Eject Tray on p 49 2 If the document is longer than 11 7 297 mm use Bypass mode...

Страница 48: ...llers dirty which can then transfer the dirt to subsequent documents Always clean the rollers after scanning a document written in pencil When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through Adjust the scanning intensity in the application software before scanning the document Scanning the following types of documents can cau...

Страница 49: ...ocument Feed Tray and Document Eject Tray according to the paper size and feed eject method Setting Up the Document Feed Tray Pull the Document Feed Tray towards you to open it When documents are skewed If fed documents are skewed follow the procedure described below to install the Document Guide Adapter 1 Pressing the OPEN Knob from both sides raise the Upper Unit Embossed Card ...

Страница 50: ... with the Document Guide Adapter and insert it as far at it will go until it clicks into place 3 Carefully close the Upper Unit IMPORTANT Do not force the Upper Unit to close Doing so can damage the scanner 4 Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click ...

Страница 51: ...e document tray Document Eject Tray The scanner has two eject methods documents can be ejected to the front of the scanner in a U Turn Path or to the back of the scanner in a Straight Path The eject method can be switched by moving the Eject Selection Lever up and down Select the eject method according to what you need to do Straight Path U Turn Path Document Feed Openig Document Eject Opening Not...

Страница 52: ...ry to raise the Document Eject Tray Extension more than necessary Doing so can damage it Do not place anything other than documents on the Document Eject Tray Extension Doing so can damage it Make sure the Document Eject Tray Extension is open when using the scanner If the Document Eject Tray Extension is not opened ejected documents can fall from the tray and become jammed in the scanner If it ap...

Страница 53: ...reverse order to how they were fed IMPORTANT Be sure there is enough space for documents that are ejected behind the scanner when using the Straight Path If there is not enough space for ejected documents the documents may be damaged or a paper jam may occur Switch the position of the Eject Selection Lever before you start scanning Changing the lever position while scanning is being performed can ...

Страница 54: ...n placing a document for scanning be careful to remove all paper clips staples etc from the document During the scanning process such objects can tear the document cause a paper jam and damage the scanner Do not wear loose clothing or jewelry that may get caught in the scanner while you are operating it If they get caught in the scanner it may cause an injury Be extra careful of neckties and long ...

Страница 55: ...gn them Doing so may cause a malfunction Be careful when placing a document in the scanner It is possible to cut your hand on the edge of a sheet of paper 3 Set the Document Guides so they are wider than the document to be scanned IMPORTANT Do not hold the tips of the Document Guide Adaptor when installing it Doing so can damage the document tray ...

Страница 56: ...s higher than this mark approximately 50 sheets of normal copy paper of 20 lb bond 80g m2 Doing so may cause a paper jam 5 Adjust the Document Guides so they matche the width of the document Note Before starting a scan make sure that the document is loaded in the scanner correctly Scanning a curled document or a creased document can damage the document 6 Start scanning from the application ...

Страница 57: ...uments that are printed on thin paper may fall out of the Document Eject Tray After you finish scanning close the Document Feed Tray and the Document Eject Tray Extension to prevent damage to the scanner while it is not being used How to Feed with the Bypass Mode 1 Move the Feed Selection Lever to the nonseparated document side 2 Place the document into the Document Feed Tray one sheet at a time a...

Страница 58: ...g edge Note that when scanning with nonseparated feed if you place several documents that are not fastened together on the feed tray at one time they will be fed together In particular very thin or curled documents will not be fed very well In this case lightly press on the leading edge of the documents as you feed them After you finish scanning close the Document Feed Tray and the Document Eject ...

Страница 59: ...ur hand on the edge of a sheet of paper 1 Remove any documents that have been left in the eject tray 2 Close the Document Eject Tray Extension IMPORTANT If document ejection is stopped part way perform this operation with the eject tray guide open Attempting to force the Document Eject Tray Extension closed can cause creasing of the document 3 Press on both sides of the back cover to open it ...

Страница 60: ...ove the jammed document IMPORTANT Be sure to pull the document carefully without applying too much force Should the document tear be sure to remove any part remaining in the scanner 6 Close the Upper Unit slowly IMPORTANT Do not force the Upper Unit to close Doing so may damage the scanner ...

Страница 61: ...a click 8 Press on both sides of the back cover to close it IMPORTANT Be sure to press on both sides of the upper unit and back cover to ensure that they are securely closed Feed errors will occur if only one side is closed Note After removing the jammed paper check to see if the last page was scanned and then continue scanning ...

Страница 62: ...gured using Job Registration Tool The following functions can be assigned using Job Registration Tool for automatic processing of scanned images Scan to Save Saves the scanned image to a shared folder or other folder Scan to Print Sends the scanned image to a specific printer Scan to e mail Attaches the scanned image to e mail Note See Job Registration Tool help for details about how to use it See...

Страница 63: ...t The fold in the document may cause paper jams or misaligned images Note Folio scanning is set in the ISIS TWAIN driver The image on the front of the folded document appears as the left side of the image Combined images can be a maximum 11 x 17 A3 size A seem may appear in where the images are combined if the document or the fold in the document is crooked Flatbed Scanner Unit Option A flatbed sc...

Страница 64: ...lvents can damage or discolor the exterior of the scanner They also create a risk of fire and electrical shock Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any moisture Cleaning inside the Scanner Dust or paper particles inside the scanner can...

Страница 65: ... it slowly until it stops Note The location of the scanning glass and various rollers are shown below The scanner has white 0 08 2mm wide shading boards located at the front and back of the upper and lower scanning glasses The scanner uses the shading boards to determine white standards during scanning Dirty shading boards can cause stripes in scanned images Periodically clean them to ensure good ...

Страница 66: ...anning glass contact your local authorized Canon dealers or service representative 4 Use a commercially available cotton swab to clean off any dirt from the shading boards at the front and back of the scanning glasses IMPORTANT Wipe both top and bottom shading boards 5 Wipe the rollers with a firmly wrung cloth moistened with water IMPORTANT Do not use detergent to clean the rollers since any dete...

Страница 67: ... that were removed See Removing and Attaching the Rollers on p 66 9 Close the Upper Unit slowly IMPORTANT Do not force the Upper Unit to close Doing so may damage the scanner 10 Close the Upper Unit slowly Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click ...

Страница 68: ...e scanner when the power is ON Do not use excessive force when removing or attaching the rollers Doing so may damage them Roller Replacement Cycle When the number of pages scanned exceeds 100 000 a roller replacement message will appear when the computer is started up Buy a roller replacement kit and replace the roller unit and the retard roller IMPORTANT If misfeeds happen often check the rollers...

Страница 69: ...ing to the following procedure 1 Click the Start button point to Settings and the click Control panel Note If you are using Windows XP on the Start menu click Control panel The Control panel window is displayed 2 Doble click the Scanners and cameras icon The Scanners and cameras dialog box is displayed ...

Страница 70: ...68 Regular Maintenance 3 Click on Properties for the scanner you are using 4 Click the Counter tab 5 Press the Reset button and then make sure that the counter for the Roller being used is set to 0 ...

Страница 71: ...or cleaning or replacement CAUTION Do not use excessive force when removing or attaching the rollers Doing so may damage them Remove 1 Hold the Upper Unit as shown in the diagram and open it slowly until it stops 2 Move the roller lock lever towards you 3 Supporting the roller unit with your hand slide the lock lever to the right ...

Страница 72: ...70 Regular Maintenance 4 Lower the roller unit 5 First detach the right side of the roller unit q and then remove the roller unit w Attach 1 Set the roller unit onto the scanner s shaft ...

Страница 73: ...t the protrusion of the roller unit into the groove in the scanner and then lift the roller unit 3 Slide the roller lock lever to the left 4 Push the roller lock lever towards the back of the scanner to lock the roller unit in place ...

Страница 74: ...pper Unit slowly IMPORTANT Do not force the Upper Unit to close Doing so may damage the scanner 6 Close the Upper Unit slowly Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click ...

Страница 75: ... remove and install the retard roller for cleaning or replacement CAUTION Do not use excessive force when removing or attaching the rollers Doing so may damage them Remove 1 Grasping the OPEN knob as shown in the diagram and carefully open the Upper Unit until it stops 2 Remove the roller cover ...

Страница 76: ...ance 3 Move the roller lock lever upward q and then slide it to the right w 4 Shift the retard roller to the right to remove it Attach 1 Position the retard roller so the notch in the roller is facing the scanner s shaft ...

Страница 77: ...enance 75 2 Slide the roller lock lever to the left and insert it into the retard roller hole 3 Push the roller lock lever towards the back of the scanner to lock the retard roller in place 4 Attach the roller cover ...

Страница 78: ...pper Unit slowly IMPORTANT Do not force the Upper Unit to close Doing so may damage the scanner 6 Close the Upper Unit slowly Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click ...

Страница 79: ...er See P 78 Scanning Is Slow See P 79 Images Are Not Scanned See P 79 Documents Do Not Feed Properly See P 80 Resulting Scanned Images Are Not Correct See P 80 The flatbed scanner option does not work See P 81 If after consulting the above section you still cannot resolve the problem contact your local authorized Canon dealer or your service representative The Scanner Does Not Turn ON Check the fo...

Страница 80: ...hat the scanner is turned ON If the scanner is not turned ON turn it ON See p 22 Cause The USB 2 0 interface card does not support the scanner Remedy Use a recommended USB 2 0 interface card See p 19 Cause The scanner does not support the USB cable Remedy Use the USB cable provided with the scanner See p 20 Cause The scanner does not support the USB HUB Remedy Remove the USB HUB to use the scanner...

Страница 81: ...canner unit option make sure that the flatbed scanner unit is correctly attached to the DR 2580C before scanning Scanning cannot be done if the flatbed scanner unit is not correctly attached to the DR 2580C Documents Do Not Feed Properly The following are possible causes of a document failing to feed properly Check each possible cause Cause Attempting to scan a document of a size thickness or weig...

Страница 82: ...r driver or application software is not running normally Remedy If the software is set properly for scanning and normal scanning is still not possible it is possible that the scanner driver or the application software is not running normally Reinstall the scanning driver or the application software For details on how to install the scanner driver See Installing the ISIS TWAIN Driver on p 27 For de...

Страница 83: ...interface connector is not connected Remedy Check the connections between the DR 2580C and the flatbed scanner unit Cause The DR 2580C is not installed correctly Loose Remedy Check the document size thickness and paper type See Remove the DR 2580C scanner and then reinstall it correctly Cause The hook is not correctly attached to the DR 2580C Remedy Remove the DR 2580C scanner and then reinstall i...

Страница 84: ...ess 0 033 0 84 mm or less Document Feeding Method Automatic Manual Scanning Method Contact image sensor Light Source LED Scanning Side Simplex Duplex flatbed option Scanning Modes Black white advanced text enhancement error diffusion 256 shade grayscale 24 bit color Scanning Resolution 100 x 100 dpi 150 x 150 dpi 200 x 200 dpi Primary Scan Lines x Secondary Scan Lines 240 x 240 dpi 300 x 300 dpi 4...

Страница 85: ... with flatbed scanner unit Power Supply DC16V Power Consumption Scanning __ W maximum Standby Under __ W Noise Not more than ___ dB Operating Environment Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH with flatbed scanner unit AC adaptor 100 240V Model MG1 3607 Input AC 100 240V 50 60Hz 65VA 82VA Output DC16V 1 8A Power Supply 0 5 W max separate AC adaptor Weight Approximately 0 7 ...

Страница 86: ... Contact your retailer for detailed information about the options Replacement parts Roller replacement kit product code 0106B002 Kit to replace the feed rollers roller unit and retard roller Refer to Removing and Attaching the Rollers on p 66 for information about replacing the rollers Contact your local authorized Canon dealer or service representative for detailed information about the options a...

Страница 87: ...Specifications 85 External Dimensions Units inches units in parentheses are millimeters ...

Страница 88: ... 19 ISIS TWAIN Driver Install 27 Uninstall 36 Using 39 J Job Buttons 14 Job Function 60 Job Label 15 41 Job Tool Install 30 Uninstall 36 Using 40 K Kensington 15 L Loading a Document for Scanning 52 N Names of Parts 14 Notes Concerning Disposal 8 Notes on Normal Handling 7 O OPEN Knob 14 Option Connector 15 P Paper Jam 57 Power connector 15 Power Indicator 14 Power Switch 15 R Regular Maintenance ...

Страница 89: ...MEMO ...

Страница 90: ...MEMO ...

Страница 91: ... equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should ...

Страница 92: ... EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE XXXX X...

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