Canon imageCLASS X MF1643i II, Руководство по обслуживанию

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Canon
imageCLASS X MF1643 II Series Service Guide
imageCLASS X MF1643 II Series Service Guide January 2022
Revision 1 Page 32
3. Service for Unregistered Machines
The dealer does not have to be involved in the warranty support process. If
the dealer is not involved and the machine is not registered in the ASCR
System, CITS receives all user calls. Machines are then serviced by Canon
U.S.A.’s National Independent Service Provider, or through Canon U.S.A.’s
Exchange/Carry-In program.
Figure 4 — Unregistered Machine Call Escalation Procedure Flow Chart
imageCLASS End-User
Canon’s
National Independent
Service Provider
or
Exchange/Carry-In
Assistance Required
by the End-User
Resolved
CITS Customer Help Desk
1-800-OK-CANON (652-2666)
Resolved