
Cannot Receive a Fax
8W0J-0H1
Troubleshoot by checking the following steps when [Cannot print RX data.] is displayed on the screen:
Step 1: Checking the Remaining Amount of Toner in the Toner Cartridges(P. 616)
Step 2: Checking the RX Mode Setting(P. 616)
Step 3: Checking the Fax Reception Environment(P. 617)
Step 4: Free Up Memory on the Machine(P. 617)
Step 1: Checking the Remaining Amount of Toner in the Toner Cartridges
If the remaining amount of toner in the toner cartridge is low or the remaining lifetime of the drum cartridge is short,
the received data may be saved to the memory of the machine without being printed to prevent printing text that is
difficult to read or images that are difficult to see.
●
Check the remaining amount of toner in the toner cartridge or the remaining lifetime of the drum cartridge.
Replace the toner cartridge or the drum cartridge if the remaining amount is low.
Checking the Remaining Amount of Consumables(P. 540)
Replacing the Toner Cartridge(P. 532)
Replacing the Drum Cartridge(P. 536)
●
To print the received data even when the amount of toner in the toner cartridges is low, enable [Continue Printing
When Amount in Cartridge Is Low].
Log in to Remote UI [Settings/Registration] [RX/Forwarding Settings] or [RX Settings] [Common
Settings] [Edit] in [Common Settings] select the [Continue Printing When Amount in Cartridge Is Low]
checkbox [OK]
On the control panel, select [Menu] in the [Home] screen, and then select [Function Settings] to configure the
settings. [Continue Print. When Amount in Cart. Low](P. 499)
* When this setting is enabled, the print result may be light or faded. The received data is not saved to the
memory, so if the printed content is illegible, you may have to request the sender to send the data again.
Step 2: Checking the RX Mode Setting
Is the RX Mode Set Appropriately?
Check that the RX Mode is set according to your fax purpose, and change the setting, as needed. Changing
Fax RX Mode and Setting the Action when Receiving a Fax(P. 270)
Is the RX Mode Set to [Answering Machine]?
If so, check the following, and connect the telephone correctly:
●
An answering machine is connected to the machine.
●
The power is turned on with a message recorded properly.
Is the RX Mode Set to [Manual]?
If so, press [Start Receiving] before hanging up the receiver when receiving a fax. Hanging up the receiver
beforehand may end the call.
If a telephone is connected to the machine, you can receive the fax by operating the telephone without
operating the machine. Receiving Faxes via Telephone (Remote RX)(P. 289)
Troubleshooting
616
Содержание imageCLASS MF264dw
Страница 72: ... Shared Key Encryption for WPA WPA2 TKIP AES CCMP IEEE 802 1X Authentication Setting Up 63 ...
Страница 96: ...7 Click OK 8 Restart the machine Restarting the Machine P 113 The settings are applied Setting Up 87 ...
Страница 139: ...Basic Operations 130 ...
Страница 160: ...Paper with logo in portrait orientation Paper with logo in landscape orientation Basic Operations 151 ...
Страница 165: ... You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 166 Basic Operations 156 ...
Страница 201: ...Press on the control panel Function Settings Copy Initialize Default Settings Yes Basic Operations 192 ...
Страница 204: ... The volume is adjusted Basic Operations 195 ...
Страница 319: ... To reduce moire vertical pattern noise in photos Press on the control panel 3 Press Copying 310 ...
Страница 333: ...Copying 324 ...
Страница 368: ...8 Log out from Remote UI Security 359 ...
Страница 501: ... Confirm Destination Scan PC Settings Menu Items 492 ...
Страница 538: ...10 Plug the power cord into the outlet and turn ON the machine Turning ON the Machine P 111 Maintenance 529 ...