55
Cause 3:
Improperly closed or floating document cover
Solution:
Hold document cover down with hand during scan
Cause 4:
Dirty document glass or document cover
Solution:
Clean document glass or document cover
(See p. 59)
Cause 5:
Incorrect scan settings
Solution:
Rescan with adjusted settings (See the ScanGear CS-U or Plug-in Module CS-U
User’s Guide electronic manual)
Cause 6:
A USB cable or a computer’s power cord is too close to the scanner
Solution:
Move the USB cable or the computer’s power cord away from the top of the
scanner and surrounding area
Glossy color photo will not scan clearly
Cause:
Optical interference created by the photo adhering to document glass produces
striped patterns
Solution 1:
Gently press down on the document cover
Solution 2:
Try changing the position of the photo on the document glass
Solution 3:
Clean the document glass
(See p. 59)
Stripes appear on scan of publication
Cause:
Moiré effect from scan of publication at low resolution (print screen lines
highlighted by optical interference, producing striped patterns).
The appearance of this effect is dependent upon particular combinations of
screen line densities and scanning resolutions
Solution:
Rescan at different resolutions or turn on the [Descreen] option. Scanning with
the descreen function on may take sometime (See the ScanGear CS-U or Plug-in
Module CS-U User’s Guide electronic manual)