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An Error Message is Displayed on the Screen

168

Troubleshooting

■

Check the amount of free space on the hard disk.

You may need to increase the amount of free space by deleting any unnecessary files.

■

If the problem only occurs when printing a specific document, try editing the
document, then printing it.

If this resolves the problem, there may have been a problem in the original document. If
the same problem occurs with the edited document, contact the manufacturer of your
application.

■

There may be a problem with the printer driver. Uninstall the printer driver and
reinstall it.

Also refer to the Troubleshooting section of the printed

Quick Start Guide

➡

Uninstalling Printer Drivers

Содержание BJC-S330

Страница 1: ...User s Guide BUBBLE JET PRINTER V1...

Страница 2: ...Operation Panel 18 Printer Driver Functions Windows 19 Opening the Printer Properties Dialog Box 20 Printer Properties Dialog Box Description 22 BJ Status Monitor Functions 37 Canceling a Print Job 40...

Страница 3: ...s 77 Printing the Nozzle Check Pattern 82 Print Head Cleaning 86 Print Head Deep Cleaning 89 Transporting the Printer 91 Printing Media 95 Compatible Media Types 97 Envelopes 100 High Resolution Paper...

Страница 4: ...During Print Jobs 150 Paper Does Not Feed Properly or Paper Jams 156 The POWER Lamp Flashes Orange 160 An Error Message is Displayed on the Screen 163 Have you replaced an ink tank with a new one is...

Страница 5: ...serious personal injury caused by incorrect operation of the equipment These must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material damag...

Страница 6: ...ader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Di...

Страница 7: ...This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to searc...

Страница 8: ...shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never...

Страница 9: ...the plug and power outlet If the printer is placed in a location exposed to a lot of dust smoke or high humidity the dust that has collected on the plug may absorb moisture and cause insulation failur...

Страница 10: ...arts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use flammable sprays near the...

Страница 11: ...humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 41 F to 95 F...

Страница 12: ...If you intend to not use the printer for a long period of time unplug it after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power sup...

Страница 13: ...metal or liquid falls into the printer unplug the power cord and call for service Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a c...

Страница 14: ...14 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer Operation Panel...

Страница 15: ...uches this guide To move the paper guide pinch the guide and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open t...

Страница 16: ...Rear View 16 Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB port...

Страница 17: ...rinter Print Head Lock Lever Locks the print head into the holder Once the print head is installed do not touch this lever Paper Thickness Lever Adjusts the gap between the print head and the surface...

Страница 18: ...g once an error has been resolved To cancel printing in progress press this button POWER Lamp Off The printer is turned off Green The printer is ready to print Flashing green The printer is preparing...

Страница 19: ...r Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Canceling a Print Job Uninstalling...

Страница 20: ...y depending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 1 In your application select the command to print a document The...

Страница 21: ...al tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to yo...

Страница 22: ...nter Properties Dialog Box Description Note The screens in this section refer to Windows 98 Windows Me operation The equivalent screens for Windows 2000 and Windows XP may look slightly different Main...

Страница 23: ...Windows Main Tab 1 Media Type Ensure that this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To use a cu...

Страница 24: ...that settings are correct 6 Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Print A...

Страница 25: ...5 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure that the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure that it is the same orientat...

Страница 26: ...klet Printing The multi page document is printed so that two pages of the document fit on each printed page The print order is set automatically After the document is printed you can create a booklet...

Страница 27: ...adjust how much the image extends beyond the paper It is recommended that you normally set the slider to the right end If you move the slider to the left to reduce the extension amount a border may a...

Страница 28: ...inter Driver Functions Windows Stamp Background Tab 1 Stamp Select the check box then choose a stamp 2 Place stamp over text When Stamp is selected you can select this check box When selected the stam...

Страница 29: ...mp This allows you to create new stamps or modify the selected stamp 5 Background Select the check box then choose the background image you wish to use 6 Background first page only When Background is...

Страница 30: ...Driver Functions Windows Effects Tab 1 Simulate Illustration This function lets you apply graphic effects to a color image without affecting the original document Select the check box then adjust the...

Страница 31: ...nes of people who appear in the images 4 Image Optimizer Improves the contours and smooths jaggedness that occurs when photographic or graphic image data is enlarged within an application 5 Photo Opti...

Страница 32: ...g Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup Stamp Backgro...

Страница 33: ...nd Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box will appear 5 Retrieve from Profiles Click to activate the registered printe...

Страница 34: ...Printer Driver Functions Windows Maintenance Tab 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improv...

Страница 35: ...of time or turn the printer back on again when data is sent to the printer 7 Ink Counter Reset Resets ink counter to an initial value Click if you did not select Yes when a confirmation message of ink...

Страница 36: ...Properties Dialog Box Description 36 Printer Driver Functions Windows 11 Start Status Monitor Click to start the BJ Status Monitor which checks and reports the printer status and the progress of print...

Страница 37: ...suggests an appropriate solution When the low ink warning is enabled the status monitor also checks the ink tanks and displays a warning message when ink is low Launching the BJ Status Monitor The BJ...

Страница 38: ...itor Functions 38 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box then click Start S...

Страница 39: ...s such as if the printer runs out of paper or if the paper jams In such cases take the appropriate action as described in the Printer Status tab In Windows 98 and Windows Me click the Guide tab and fo...

Страница 40: ...ng a Print Job To cancel the current print job first open the BJ Status Monitor 1 Click the Canon BJ Status Monitor icon on the taskbar 2 Click Cancel Printing Note If Cancel Printing is grayed out pr...

Страница 41: ...ograms Canon S330 Uninstall For Windows XP click Start then All Programs then Canon S330 then Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click O...

Страница 42: ...Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Canceling a Print Job Using the Printer with a Network Uninstalling Printer Driver...

Страница 43: ...Settings 43 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Options Dialog Box Register Settings Dialog Box Detailed...

Страница 44: ...size of the print media used and the image printed To open the Page Setup dialog box select Page Setup from the File menu in your application program 1 Paper Size Select the size of the paper for the...

Страница 45: ...the slider to adjust how much the image extends beyond the paper It is recommended that you normally set the slider to the right end If you move the slider to the left to reduce the extension amount...

Страница 46: ...ies button in the Page Setup dialog box 1 Select the function you wish to perform Cleaning Test Print Remaining ink level setting Auto Power Quiet Mode or Custom Settings 2 Display area showing the va...

Страница 47: ...rinter Driver Functions Macintosh Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning How Low Ink Warning Setting Works Note For information about print head alignment refer...

Страница 48: ...en the Print dialog box select Print from the File menu in your application program 1 Options Specify the output destination print order and page layout for the document you are printing 2 Apply Allow...

Страница 49: ...e print quality and color settings in the Detailed Setting Dialog Box This option is only available if Manual print mode is selected 5 Print Mode Select the icon that most closely resembles your docum...

Страница 50: ...s Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box click Manual in the Print dialog box then click Details Quality panel 1 Panel display icons Click these icons to switch...

Страница 51: ...osh 2 Print Quality Move the slider to adjust the balance between print quality and speed Moving the slider to the right enhances print quality and moving it to the left increases printing speed 3 Hal...

Страница 52: ...display the Special Effects panel click the Special effects display icon 1 Simulate illustration This function lets you apply graphic effects to a color image without affecting the original document S...

Страница 53: ...for fields trees oceans and sky while maintaining the natural skin tones of people who appear in the images 4 Photo Optimizer PRO Optimizes the color for images taken from a digital camera or scanner...

Страница 54: ...click the Color display icon 1 Color Correction Select a color correction method BJ Standard ColorSync or None BJ Standard is usually the optimum color correction method for printing with a BJ printer...

Страница 55: ...type and other factors 4 Gamma Correction This function adjusts the contrast on colors other than black and white To adjust the contrast select the check box then move the slider Moving the slider to...

Страница 56: ...Box To open the Options dialog box click Options in the Print dialog box 1 Layout Use this function to print more than one page on a single sheet of paper Typically this is set to 1 Page Sheet Printin...

Страница 57: ...ick the specific pages on the preview area 2 Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print the other side 3 Fit to pag...

Страница 58: ...gs to defaults A check mark appears next to the selected print settings 3 Import Imports a set of print settings To use the settings select the desired settings in the Settings list then click the Imp...

Страница 59: ...progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgroundi...

Страница 60: ...ging the document name to the new position then release When the print order change includes the current job it stops and the new job immediately starts instead Click to pause printing of the specifie...

Страница 61: ...pend the current print job 1 Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is deleted from...

Страница 62: ...Setting up the Printer Install the printer driver on each network computer that will use the printer For information on installation refer to the printed Quick Start Guide Printer Setup To use the pr...

Страница 63: ...click Send 6 Confirm that the new print server name has been added to Current print servers then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the...

Страница 64: ...t start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor The BJ Pri...

Страница 65: ...inting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using t...

Страница 66: ...ide CD ROM 2 Double click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept 5 Select Uninstall from the popup menu then click...

Страница 67: ...ce Ink Tank and Maintain Print Head Replacing an Ink Tank Resetting the Ink Counter How Low Ink Warning Setting Works Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning How...

Страница 68: ...zles are clogged and clean them first Follow the procedures below and replace an ink tank if necessary Printing the Nozzle Check Pattern If the print quality is poor Print Head Cleaning If the problem...

Страница 69: ...ng ink tank is used or if an ink tank is installed in the incorrect position Black BCI 24 Black Color BCI 24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty...

Страница 70: ...ard you to release Lift the ink tank from its slot Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard...

Страница 71: ...ance 3 Unpack the new ink tank and remove the orange protective cap Important Do not re attach the protective cap once you have removed it To avoid spilling ink do not touch the bottom of an ink tank...

Страница 72: ...Replacing an Ink Tank 72 Routine Maintenance 4 Insert the ink tank into the empty slot...

Страница 73: ...n process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an ink tank has been used do not remove it from the printer and leave it out in the...

Страница 74: ...counter is reset How Low Ink Warning Setting Works Ink Counter Reset When the front cover has been open for a certain period a confirmation message of ink tank replacement is displayed before the nex...

Страница 75: ...ct both Black and Color Resetting the ink counter from the printer driver setting screen Note Do not reset the ink counter for an ink tank already in use Windows 1 Ensure that the printer is on then o...

Страница 76: ...p dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click Utilities to open the Printer Utility dialog box 3 Select Remaining ink level setting fro...

Страница 77: ...rning What is Low Ink Warning Reset the ink counter for the ink tank installed When ink becomes low The low ink warning alerts When you install a new ink tank When you reset the ink counter the counte...

Страница 78: ...nk Warning Setting Works 78 Routine Maintenance Low Ink Warning Display The shows a low ink level in the ink tank BJ Status Monitor Windows BJ Status Dialog Macintosh The color ink is low The color in...

Страница 79: ...g a new ink tank Do not reset the ink counter for an ink tank in use This would disrupt synchronization between the counter and the actual ink level Note Ink counters for black and color ink tanks wor...

Страница 80: ...rinter Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab then click the Low Ink Warning Setting icon 3 Modify the Display low ink warning and Display a confir...

Страница 81: ...Routine Maintenance 3 Select Low Ink Warning from the drop down menu then click the Remaining ink level setting icon 4 Modify the Display low ink warning and Display a confirmation message of ink tank...

Страница 82: ...t Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With the...

Страница 83: ...2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu 3 Click Utilities to open the Printer Utilities dialog box 4 Select Test Pr...

Страница 84: ...enance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of plain letter size or A4 paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lam...

Страница 85: ...Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer K C M Y Lines missing indicate the print head requires...

Страница 86: ...r from the printer drivers or from the printer itself Note Cleaning the print head consumes ink so perform print head cleaning only when necessary Cleaning the Print Head from the Printer Drivers Wind...

Страница 87: ...r ink nozzles 5 When a confirmation message is displayed click OK Macintosh 1 Ensure that the printer is on 2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecti...

Страница 88: ...resets the printer any print data stored in the printer is lost 1 Ensure the printer is on 2 Press and hold the RESUME CANCEL button until the POWER lamp flashes once The POWER lamp will start flashi...

Страница 89: ...ss Perform print head deep cleaning from the printer driver Note Print head deep cleaning consumes ink so perform this procedure only when necessary Windows 1 Ensure that the printer is on 2 Open the...

Страница 90: ...ick OK The POWER lamp will start flashing as print head deep cleaning begins The process can take one or two minutes to complete so wait until the POWER lamp stops flashing After print head deep clean...

Страница 91: ...you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box 1 Turn the printer off 2 After making sure that the POWER lamp i...

Страница 92: ...ting the Printer 92 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and from the printer then disconnect the power cord from the...

Страница 93: ...Transporting the Printer 93 Routine Maintenance 5 Secure the printer with adhesive tape as shown then pack it in a plastic bag...

Страница 94: ...Transporting the Printer 94 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company...

Страница 95: ...ia Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro for Borderless Printing Photo Paper Plus Glossy Ma...

Страница 96: ...96 Printing Media T Shirt Transfers Banner Paper...

Страница 97: ...er Envelopes US Com 10 and European DL Note Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction F...

Страница 98: ...jam in the printer Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the printed Quick S...

Страница 99: ...Compatible Media Types 99 Printing Media Matte Photo Paper Transparencies T Shirt Transfers Banner Paper...

Страница 100: ...lopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them i...

Страница 101: ...rinter if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 0 1 in 3 mm Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a...

Страница 102: ...be loaded at once Note If the envelopes still do not feed properly even after removing curl clean the paper feed roller 1 Ensure that the printer is on and that no paper is loaded in the printer 2 Pre...

Страница 103: ...s to feed the sheet Repeat this three times If the printer still does not feed the envelopes through even after cleaning repeat Step 4 again Printer Driver Settings Media Type Envelope Page Size Selec...

Страница 104: ...in paper It is suitable for printing photographs and business documents that feature graphics Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left Do not loa...

Страница 105: ...g matches the size set in the application Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet from being ej...

Страница 106: ...nting surface to produce print outs close to photograph quality Loading Load the paper with the whiter side facing up Set the paper thickness lever to the left A maximum of 10 sheets can be loaded at...

Страница 107: ...til the ink dries approx two minutes Printable Area Printing Area Note For photographs and illustrations that you want to print with Borderless Printing create the data by using the same size as the p...

Страница 108: ...urface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curling in...

Страница 109: ...s Media Type High Gloss Photo Film Page Size Ensure that the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the prin...

Страница 110: ...the card without a white border When printing use the original application software Easy PhotoPrint for Windows or ImageBrowser for Macintosh Loading Load the paper with the glossy side facing up Set...

Страница 111: ...Glossy Photo Cards 111 Printing Media Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface until the ink is fixed approx two minutes...

Страница 112: ...d provides superior color reproduction It is ideal for printing high quality photographs This media is available in Letter A4 and 4 x 6 sizes Loading Load only one sheet at a time Load the paper with...

Страница 113: ...but become clearer after about 30 minutes Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt...

Страница 114: ...illustrations that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margi...

Страница 115: ...or printing images that cover the entire surface of the card without a white border When printing use the original application software Easy PhotoPrint for Windows or ImageBrowser for Macintosh Loadin...

Страница 116: ...Photo Paper Pro for Borderless Printing 116 Printing Media Handling of Printed Output Follow the instructions described in Photo Paper Pro...

Страница 117: ...It is ideal for printing high quality photographs This media is available in letter A4 and 4 x 6 sizes Loading Up to 10 sheets of letter size or A4 paper can be loaded at once Up to 20 sheets of 4 x...

Страница 118: ...to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing Printed Output Do not store or display printouts in hot damp or humid condi...

Страница 119: ...ess Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you...

Страница 120: ...or color reproduction It is ideal for a variety of printing such as paper crafts calenders and matte photos This media is available in letter and A4 sizes Loading Up to 10 sheets can be loaded at once...

Страница 121: ...e Area Printing Area Note For photographs and illustrations that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills...

Страница 122: ...tation material for use with overhead projectors Loading Place one sheet of plain letter size or A4 paper under the transparencies in the sheet feeder Set the paper thickness lever to the left A maxim...

Страница 123: ...ard which it curls when held by the edge Printer Driver Settings Media Type Transparency Page Size Ensure that the setting matches the size set in the application Handling of Printed Output Remove eac...

Страница 124: ...in the printer driver Note For more information please see the instructions packaged with your media for proper loading and handling Loading Load only one sheet at a time If the T shirt transfer is c...

Страница 125: ...nsure that the setting matches the size set in the application Handling of Printed Output Remove each T shirt transfer as soon as it is printed The T shirt transfer should be used as soon as possible...

Страница 126: ...hen tearing the banner paper tear off one sheet more than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet...

Страница 127: ...Banner Paper 127 Printing Media 3 Place the printer where the printed banner output can hang over the edge of the table Ensure that the ink does not stain the table or floor...

Страница 128: ...age Size When using A4 banner paper A4 When using letter size banner paper Letter Printing Type Banner Printing On a Macintosh before creating the document select Banner Printing in the Page Setup dia...

Страница 129: ...t Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Have you replaced an ink tank with a new one is...

Страница 130: ...correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows W...

Страница 131: ...If you choose to install from the Run command you must specify the CD ROM drive letter and the installation program MSETUP EXE The CD ROM drive letter is computer dependent Confirm that there are no...

Страница 132: ...rrors Cannot Print to End of Job Colors are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colors are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots Ba...

Страница 133: ...the paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for...

Страница 134: ...Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm the specified ink tank is installed Whe...

Страница 135: ...eshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document then printing it If this does not resolve the situation th...

Страница 136: ...Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times replace either of ink tanks If print quality still remains poor the pri...

Страница 137: ...bleshooting Straight Lines are Misaligned Align the print head Windows 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Click the Maintenance tab 3 Click Print Head...

Страница 138: ...normally be opened by selecting Page Setup in the File menu 2 Click Utilities 3 Select Test Print from the drop down menu then click Print Head Alignment Follow the instructions on the screen Note St...

Страница 139: ...rties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened...

Страница 140: ...equire a lot of ink such as pictures with intense colors or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties dialog box Openi...

Страница 141: ...shooting Macintosh 1 Open the Print dialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Color icon...

Страница 142: ...ither remove each printed sheet from the output tray as soon as it is printed or adjust the Ink Drying Wait Time to pause after each sheet has printed Windows 1 Open the Printer Properties dialog box...

Страница 143: ...own menu 4 Drag the Ink Drying Wait Time slider then click Send You may need to clean some of the printer s internal parts To clean the inside of the printer follow the procedure below 1 Load several...

Страница 144: ...ss Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro Glossy Photo P...

Страница 145: ...th high intensity especially on plain paper the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched Windows 1 Open the Printer Properties dialog box Op...

Страница 146: ...ialog box The Print dialog box can normally be opened by selecting Print in the File menu 2 For Print Mode select Manual then click Details 3 Click the Color icon and drag the Intensity slider to set...

Страница 147: ...tern to check the ink output If a specific color does not print in the nozzle check pattern clean the print head Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved...

Страница 148: ...Printer Properties dialog box Opening the Printer Properties Dialog Box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box The Print dialog box can norma...

Страница 149: ...Printer Properties Dialog Box 2 On the Main tab select Custom for the Print Quality setting then click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog box The Print...

Страница 150: ...or Stops During Print Jobs 150 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Print He...

Страница 151: ...the printer may take longer than usual to begin printing While the POWER lamp is flashing the computer is processing the data and sending it to the printer Wait until the green lamp stops flashing and...

Страница 152: ...ensure that S330 is selected in the Chooser Note In Windows you can set the Canon S330 as the default printer Ensure that the printer port is set correctly Set USBPRNnn or USBnnn n represents a number...

Страница 153: ...lete Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the...

Страница 154: ...nk is output correctly If the nozzle check pattern does not print correctly clean the print head Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved by cleaning the pr...

Страница 155: ...over and turn the power on If the POWER lamp is flashing green the printer is initializing When the POWER lamp stops flashing open the front cover again If the front cover has been left open for a whi...

Страница 156: ...Paper Does Not Feed Properly or Paper Jams 156 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Envelopes or Postcards Do Not Feed Properly Paper Jams...

Страница 157: ...hat the left edge of the paper touches the paper guide When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load...

Страница 158: ...e RESUME CANCEL button down then it release when the POWER lamp flashes three times The paper roller will rotate ten times as it cleans Repeat this three times 3 Load a sheet of letter size or A4 plai...

Страница 159: ...ins inside the printer open the front cover and remove it If you cannot pull the paper out turn the printer off and turn it back on The paper will be ejected automatically 2 After removing all paper c...

Страница 160: ...Check the cause and take the appropriate action Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printe...

Страница 161: ...during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank beco...

Страница 162: ...es alternate green and orange An error has occurred that may require you to contact the Customer Care Center Turn the printer off and unplug it from the power supply Plug the printer back in and turn...

Страница 163: ...ed on the Screen 163 Troubleshooting An Error Message is Displayed on the Screen Error Writing to USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Windows...

Страница 164: ...Note If you are using a switch box or other device remove and reconnect the printer directly to the computer then try printing again If printing is now successful there may be a problem with the devi...

Страница 165: ...Universal serial bus controller then double click Canon S330 In Windows 2000 or Windows XP click the Hardware tab then click Device Manager Double click Universal Serial Bus controller then double cl...

Страница 166: ...Details tab or Ports tab then select USBPRNnn Canon S330 or USBnnn Canon S330 n represents a number from the Print to the following port drop down list There may be a problem in the printer driver Uni...

Страница 167: ...you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system If...

Страница 168: ...specific document try editing the document then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document con...

Страница 169: ...instructions on screen If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 98 or Windows Me click the Gu...

Страница 170: ...eting unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstal...

Страница 171: ...ere is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure that the power is on and that the printer and the computer are...

Страница 172: ...a confirmation message of ink tank replacement may be displayed before the next print job If the ink tank has been replaced with a new one Click Yes to reset the ink counter If the front cover has be...

Страница 173: ...ning Displays Ink Tank with The ink level of an ink tank displayed with a is not synchronized with its ink counter BJ Status Monitor Windows BJ Status Dialog Macintosh The color ink level may not be c...

Страница 174: ...from the printer driver setting screen Note When Display a confirmation message of ink tank replacement is selected a message asking whether or not the ink tank has been replaced is displayed automat...

Страница 175: ...open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 2 Click Utilities to open the Printer Utilities dialog box 3 Select Remaining...

Страница 176: ...Problems Unique to Windows 176 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows 98 Windows Me only Windows...

Страница 177: ...printer is selected 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu 2 On the Details tab click Spool Settings then s...

Страница 178: ...d disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the Printer...

Страница 179: ...Problems Unique to the Macintosh 179 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations Cannot Print in Background Macintosh...

Страница 180: ...nsure that your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As the S330 is not a Post...

Страница 181: ...nsure that background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of d...

Страница 182: ...0 vertical dpi max Print speed printing with Canon standard pattern Black printing Draft 14 ppm Standard 10 5 ppm Color printing Draft 10 ppm Standard 4 7 ppm Print direction Bi directional Print widt...

Страница 183: ...istribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB A in the highest print quality mode Operating...

Страница 184: ...230 V 10 50 Hz Australia AC 240 V 50 Hz Power consumption Standby Approx 2 W Printing Approx 30 W Dimensions without a paper rest and paper output tray 15 35 W 9 76 D 7 28 H in 390 W 248 D 185 H mm W...

Страница 185: ...feeder capacity Plain Paper 17 lb 75 gsm 100 sheets max High Resolution Paper 80 sheets max Envelopes 10 pieces max Glossy Photo Paper 10 sheets max High Gloss Photo Film 1 sheet Glossy Photo Cards 20...

Страница 186: ...23 0 in 120 0 to 584 2mm Weight 17 to 28 lb 64 to 105 g m2 Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301N GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 P...

Страница 187: ...les 600 dpi Cyan Magenta Yellow 128 nozzles per each color 600 dpi Ink Tanks Capacity Black BCI 24 Black approx 300 1 approx 580 2 Color BCI 24 Color approx 170 2 1 1500 characters per page normal tex...

Страница 188: ...r approx 25 MB on Windows 2000 and Windows XP including temporary files Note Use the system under the following operating environment Windows Computer with Microsoft Windows 98 Windows Me Windows 2000...

Страница 189: ...ch edge of media Printing area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely a...

Страница 190: ...lection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or smeared Size Printable...

Страница 191: ...191 Specifications Recommended printing area Printable area 1 1 in 1 04 in 0 13 in 0 13 in 0 2 in 0 12 in...

Страница 192: ...ss Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or smeared Size Printable Area width x heigh...

Страница 193: ...193 Specifications Envelopes Size Printable Area width x height European DL 7 5 4 1 in 190 5 103 2 mm US Com 10 8 3 3 9 in 211 8 98 0 mm 0 12 in 1 04 in 0 13 in 0 13 in Printable area...

Страница 194: ...Paper Size Printable Area width x height Banner Paper A4 8 0 69 8 in 203 2 1774 0 mm Letter 8 0 65 7 in 203 2 1668 4 mm 0 13 in 0 13 in 0 12 in 1 1 in 0 2 in Max 6 sheets Min 2 sheets Recommended pri...

Страница 195: ...nner Paper 126 BCI 24 Black 69 BCI 24 Color 69 BJ Print Monitor Macintosh 59 BJ Status Dialog Macintosh 78 173 BJ Status Monitor Macintosh 65 BJ Status Monitor Windows 37 78 169 173 177 Booklet Printi...

Страница 196: ...plex Printing 27 57 E Enabling Low Ink Warning 77 Envelopes 100 Error Message 163 169 171 F Fit to Page Printing 26 57 Front cover 15 155 G Gamma Correction Macintosh 55 General Protection Fault 167 G...

Страница 197: ...Matte Photo Paper 120 Media Type Macintosh 48 Media Type Windows 23 N Network Macintosh 62 Nozzle Check Pattern 85 O Opening the Printer Properties Dialog Box Windows 20 P Page Setup Dialog Box Macin...

Страница 198: ...57 Poster 57 Poster Printing 26 POWER Button 18 POWER Lamp 18 160 Preview before printing 24 Print Advisor Windows 24 Print Dialog Box Macintosh 48 Print Head Holder 17 Print Head Lock Lever 17 Print...

Страница 199: ...ntosh 52 Simulate Illustration Windows 30 Specifications 182 T Transparencies 122 Transporting the Printer 91 T Shirt Transfers 124 U Uninstalling Printer Drivers Macintosh 66 Uninstalling Printer Dri...

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