
Advanced Guide
Troubleshooting
Contents
>
Routine Maintenance
> When Printing Becomes Faint or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect
If print results are blurred or colors are not printed correctly, the pint head nozzles are probably clogged.
Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then
clean the Print Head.
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head
may improve print quality.
Caution
Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink
tanks.
Note
Before performing maintenance
Open the Scanning Unit (Cover) and make sure that all lamps on the ink tanks are lit red.
If not, see
Checking the Ink Status
and take an appropriate action.
Increasing the print quality in the printer driver settings may improve the print result.
For details, refer to the on-screen manual:
Advanced Guide
.
When the Print Results Are Blurred or Uneven:
Step 1
See
Printing the Nozzle Check Pattern
.
See
Examining the Nozzle Check Pattern
.
After cleaning the Print Head, print
and examine the nozzle check
pattern.
If the pattern is missing:
Step 2
See
Cleaning the Print Head
.
If the problem is not resolved after cleaning the Print Head
twice:
Step 3
See
Cleaning the Print Head Deeply
.
Note
If you have performed the procedure until step 3 and the problem has not been resolved, turn off
the power and clean the Print Head deeply again after 24 hours. If the problem is still not resolved,
the Print Head may be damaged. Contact your Canon service representative.
When the Print Results Are Not Even such as the Ruled Lines
Are Misaligned:
See
Aligning the Print Head
.
Note
You can also perform the maintenance operations from your computer.
For details, refer to the on-screen manual:
Advanced Guide
.
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When Printing Becomes Faint or Colors Are Incorrect
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