46
Troubleshooting
LED Cannot Be Seen At All
Cannot Install the MP Drivers
Error Code
Cause
Action
E, 2, x
E, 3, x
E, 4, x
An error requiring
servicing might have
occurred.
Make sure that the protective material is removed from the FINE Cartridge
Holder, then turn the machine off and unplug the power cord of the
machine from the power supply. After a while, plug the power cord of the
machine back in, and then turn on the machine. If the same error occurs,
contact your Canon service representative.
Cause
Action
The machine is not powered on or the
LED is in the screen-saver mode.
z
If the
Power
lamp is off
The machine is not powered on. Connect the power cord and press the
ON/
OFF
button. The machine will power on and the LED will light.
z
If the
Power
lamp is lit
The LED may be in the screen-saver mode. On the Operation Panel, press a
button other than the
ON/OFF
button.
Cause
Action
Unable to proceed beyond the
Printer
Connection
screen.
If you were unable to proceed beyond the
Printer Connection
screen, follow
the procedure below to reinstall the MP Drivers.
(1)
Click
Cancel
on the
Printer Connection
screen.
(2)
Click
Start Over
on the
Installation Failure
screen.
(3)
Click
Back
on the screen that appears next.
(4)
Click
Exit
on the
PIXMA XXX
screen (where “
XXX
” is your machine’s name),
then remove the CD-ROM.
(5)
Turn the machine off.
(6)
Restart your computer.
(7)
Make sure you have no application software running, including anti-virus
software.
(8)
Follow the procedure described in your setup sheet to reinstall the MP
Drivers.
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