3
The Cannon appliance is warranted against defects in materials
and workmanship for a period of one, (1) year from its date of
original purchase, for residential use in Australia.
Warranty service, which includes parts and labour for the replace-
ment or repair of defective parts, is available through Cannon
Authorised Service Agencies. (Please refer to the list of authorised
service agents in this manual.)
Consumers are responsible for service person’s travel outside nor-
mal service areas (approximately seventy (70k) radius from the
nearest Cannon dealer’s location), local cartage, and normal main-
tenance as described in this manual.
Any product subjected to misuse, abuse, negligence, accident or
alteration will have its warranty voided. The defacement of serial
plate will have it’s warranty voided.
If installation is not carried out in accordance with manufacturer’s
instructions, this warranty may be void.
The customer must keep their “Tax Invoice” as proof of purchase of
this product and compliance certificate as proof of required instal-
lation.
Model number: ______________________________________
Serial number: _______________________________________
Date of manufacture: _________________________________
Date installed: _______________________________________
Compliance Certificate No: ____________________________
Designed, manufactured and distributed by:
Sampford and Staff Pty Ltd.
421 Smith Street
Fitzroy, Vic, 3065
Tel: (03) 9418 5888
Warranty
Don’t risk your appliance warranty
Only a licensed person will give you a Compliance Certifi-
cate, showing that the work complies with all the relevant
standards.
And only a licensed person will have insurance protecting
their workmanship for 6 years.
So make sure you use a licensed person to install this appli-
ance and ask for your Compliance Certificate to ensure the
manufacturers appliance warranty will be honoured.
18
Item No
Check
Action
1
No ignition when appliance
• Check 240 volts power to heater in incoming plug
is turned on.
connector.
2
Power present but appliance
• If there is power to the brown wire in the 8 way
not operating.
switch connector the module may be in lockout
mode. To reset the module turn off the power supply
for 10 seconds and then turn the power on again.
3
After resetting the module
• Check the internal 3.5 amp fuse in the module.
and appliance is still not
operating.
4
If the fuse is O.K. and still
• Check other connections are in place.
appliance not operating
• If the last checks are correct the ignition electrode
should spark at the same time as the gas control
solenoid valves open. At this point the spark
electrode will activate for up to 10 seconds maxi
mum until the flame has been established. Terminal
14 (white wire into the 8 way switch connector)
will be energised as soon as the flame has been
sensed.
5
Confirm spark is produced
• A blue spark can be seen when the heater ignition
when heater is turned on.
process starts. Ensure spark is present between
electrode and burner.
6
If no spark being produced
•
Check that spark lead is connected into module.
•
Check the continuity of the HT cable.
•
Check that there is no short circuit to earth and
spark gap is correct. (Refer figure 31). A positive
check is to use a jumper wire and connect one end
of the earth and hold the other end with insulated
pliers 4mm from the spark generator on the module.
If there is no spark to earth then change the module.
7
Spark is being produced
• Listen for cracking sound. The spark is misdirected.
but not at burner.
Check the spark ceramic insulator for signs of
cracks.
8
Sparks, ignites on low flame
• Check that the wall socket to the appliance has
then extinguishes after 10
correct polarity. Do not use an extension cord. Check
seconds. Continues to spark
polarity in the electrical supply lead to appliance.
during flame presence.
• Check that the sense electrode is in the flame.
• Check that appliance is earthed correctly. A check
between the earth pin on the plug and an unpainted
part of the appliance should see a resistance of
0.1 ohms.
To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital
multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps.
It is critical that the appliance is earthed and that the active and neutrals are not reversed.
Troubleshooting