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Scanning Problems

Error Message "Release the lock switch..." Is Displayed

ScanGear (Scanner Driver) Does Not Start

Содержание 2996C002

Страница 1: ...LiDE 400 Online Manual English ...

Страница 2: ...or Safe Transport of Scanner 43 Legal Limitations on Use of Your Product and Use of Images 44 Main Components 45 Specifications 47 Scanning from Computer Windows 49 Scanning According to Item Type or Purpose IJ Scan Utility 50 IJ Scan Utility Features 51 Scanning Easily Auto Scan 53 Scanning Documents and Photos 54 Creating Editing PDF Files 55 Scanning Using Application Software ScanGear 58 What ...

Страница 3: ...PDF Files PDF Buttons 90 Scanning Items and Saving the Scanned Images AUTO SCAN Button 91 Troubleshooting 92 Scanner Connection Problems 93 Cannot Proceed beyond Scanner Connection Screen 94 Cannot Communicate with Scanner via USB 96 Scanning Problems Windows 97 Scanning Problems 98 Error Message Release the lock switch Is Displayed 99 Scanner Does Not Work 100 ScanGear Scanner Driver Does Not Sta...

Страница 4: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 4 ...

Страница 5: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Страница 6: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 6 ...

Страница 7: ...filiates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list o...

Страница 8: ...as indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this L...

Страница 9: ...k excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follo...

Страница 10: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Страница 11: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Страница 12: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Страница 13: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Страница 14: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Страница 15: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Страница 16: ...copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice s...

Страница 17: ...ight notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soft...

Страница 18: ...ifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All right...

Страница 19: ...l copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not jus...

Страница 20: ...hout modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution N...

Страница 21: ...Placing Items Place the Item on the Platen Items You Can Place How to Place Items 21 ...

Страница 22: ...Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 2 Close the document cover gently Important Afte...

Страница 23: ... Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 21 6 x 29 7 cm Placing the Item to Be Aligned with the Alignment Mark When scanning documents magazines or newspapers When scanning by specifying a standard size A4 Letter etc Place the item with the side to scan facing down and align it with the alignment mark Portions placed on the diagonally st...

Страница 24: ...ed area cannot be scanned Placing Multiple Items When scanning multiple printed photos postcards or business cards Place the items at least 0 4 inch 1 cm away from the edges of the platen with the side to scan facing down Place them at least 0 4 inch 1 cm apart from each other as well You can place up to four E sized or L sized items or two 2L sized or postcard sized items Portions placed on the d...

Страница 25: ...ected automatically by the Skew Correction function Slanted photos with a long edge of approximately 7 1 inches 18 cm or more cannot be corrected Non rectangular or irregular shaped photos such as photos that have been cut to various shapes may not be scanned correctly 25 ...

Страница 26: ...re with a soft dry cloth Wipe thoroughly especially the glass surface so as not to leave any residue Important Do not press the document cover or platen heavily The glass may break and cause injury Wipe off moisture thoroughly Scanning with moisture left on the glass surface and document cover may affect the image Do not wet the connectors or metal parts on the rear side of the machine If they get...

Страница 27: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 27 ...

Страница 28: ...roduct under this condition may result in fire or electrical shock When not in use for extended periods unplug the USB cable for safety General Notices Choosing a location Do not install the scanner in a location that is unstable or subject to excessive vibration Do not install the scanner in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid t...

Страница 29: ...hile it is scanning Hold the scanner firmly with both hands at two ends when carrying it Do not place any objects on the scanner especially paper clips staples and other metallic part or containers filled with alcohol thinners or other flammable liquid Always release the scanner lock before connecting the scanner to a computer Running the scanner while it is locked will damage the scanner When loa...

Страница 30: ...ons However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separa...

Страница 31: ...sche Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gemäß der EU Richtlinie über Elektro und Elektronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch ...

Страница 32: ...n geautoriseerd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische ...

Страница 33: ...ació sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per ...

Страница 34: ...rodutos REEE vá a www canon europe com weee Gælder kun i Europæiske Union og EØS Norge Island og Liechtenstein Dette symbol angiver at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf direktivet om affald af elektrisk og elektronisk udstyr WEEE 2012 19 EU og gældende national lovgivning Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted f eks i o...

Страница 35: ...ov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr EE utstyr Feil håndtering av denne typen avfall kan være miljø og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE utstyr Sam...

Страница 36: ...ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice o OEEZ 2012 19 EU a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností Tento výrobe...

Страница 37: ...dukt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorz...

Страница 38: ...tīvai 2012 19 ES par elektrisko un elektronisko iekārtu atkritumiem EEIA un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties izmetot to kopā ar sadzīves atkritumiem Šis izstrādājums ir jānodod piemērotā savākšanas vietā piemēram apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrāde...

Страница 39: ...ravnih virov Če želite več informacij o tem kje lahko odložite odpadno opremo za recikliranje pokličite občinski urad komunalno podjetje ali službo ki skrbi za odstranjevanje odpadkov ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този с...

Страница 40: ...com weee Samo za Europsku uniju i EEZ Norveška Island i Lihtenštajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi 2012 19 EC i vašem nacionalnom zakonu Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada npr na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjes...

Страница 41: ... ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje vas molimo da kontaktirate lokalne gradske vlasti komunalne službe odobreni plan reciklaže ili Gradsku čistoću Za više informacija o vraćanju i recikliranju WEEE proizvoda posetite stranicu www canon europe com weee 41 ...

Страница 42: ...Handling Precautions Precautions for Safe Transport of Scanner Legal Limitations on Use of Your Product and Use of Images 42 ...

Страница 43: ...ve materials If a shipping agent is handling transport of the scanner have its box marked FRAGILE or HANDLE WITH CARE with the bottom of the scanner facing down 1 Disconnect the USB cable 2 Secure the document cover with adhesive tape to keep it closed 3 Move the scanner lock switch at the bottom of the scanner in the direction of the lock mark to lock it and then pack it in a bag 4 Cover scanner ...

Страница 44: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Страница 45: ...canning Unit The main part of the scanner that emits light and scans items C Platen Place the item to be scanned D Alignment Mark Align a corner of the item with this mark E Scanner Buttons You can scan easily according to your purpose by simply pressing a button 45 ...

Страница 46: ... is no power switch or power lamp on the scanner No AC adapter or power cord is required When you connect a computer and the scanner with the USB cable and turn on the computer the scanner also turns on The scanner is designed to produce optimal results when connected to a USB 3 0 or higher port with the supplied USB cable Connect the USB cable supplied with the scanner to a USB 3 0 or higher port...

Страница 47: ...ion In operation max Approx 4 5 W Stand by Approx 0 3 W 5 External dimensions Approx 9 9 W x 14 5 D x 1 7 H inches 250 x 367 x 42 mm Weight Approx 3 6 lbs 1 7 kg 1 Optical resolution represents the maximum sampling rate based on ISO 14473 2 The 48 bit output is supported only when using the TWAIN driver for Windows 3 The scanner is designed to produce optimal results when connected to a USB 3 0 or...

Страница 48: ...nstallation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 An internet connection is required to view the Online Manual In Windows a CD ROM or internet connection is required to install the software Some functions are not available with Windows Media Center Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data ...

Страница 49: ... IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer 49 ...

Страница 50: ...Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files 50 ...

Страница 51: ... Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder see Settings Dialog Box Application Integration Scanned...

Страница 52: ...Note To set the applications to integrate with see Settings Dialog Box 52 ...

Страница 53: ...itish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Place items on platen Positioning Originals Scanning from Computer 2 Start IJ Scan Utility 3 Click Auto Scanning starts Note To cancel the scan click Cancel Use the Settings Auto Scan dialog box to set where to save the scanned images and to make advanced scan settings To...

Страница 54: ...fy the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When...

Страница 55: ...ges whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password Protected PDF Files 1 Place items on platen 2 Start IJ Scan Utility 3 Click PDF Editor IJ PDF Editor starts 4 To specify paper size resolution and other settings click Settings from the File menu and then set e...

Страница 56: ...on the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can also add images or PDF files from Add Page from Saved Data in the File menu 7 Edit pages as needed When changing page order Click the page you want to move and then click Page Up or Page Down on the...

Страница 57: ...ed 8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited the passwords will be deleted Reset the passwords in the Save dialog box Setting Passwords for PDF Files To overwrite a saved file click Save on the Toolbar 57 ...

Страница 58: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 58 ...

Страница 59: ...es Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Set...

Страница 60: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 60 ...

Страница 61: ...ng from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On applicati...

Страница 62: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Страница 63: ...rtant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed Adjust the size and position of the cropping frames on ...

Страница 64: ...ion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 64 ...

Страница 65: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 65 ...

Страница 66: ...ems vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF ...

Страница 67: ...tive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image a...

Страница 68: ... selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Dele...

Страница 69: ... Adjust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the...

Страница 70: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Tool...

Страница 71: ...lable when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of t...

Страница 72: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Страница 73: ...ame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 73 ...

Страница 74: ...ment type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedl...

Страница 75: ... corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non ...

Страница 76: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Страница 77: ...ing the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again...

Страница 78: ... of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons...

Страница 79: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Страница 80: ...estart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the ScanGear window before closing the application When using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a ne...

Страница 81: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Страница 82: ...Scanning Tips Positioning Originals Scanning from Computer 82 ...

Страница 83: ...g Items Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 cm square cannot be cropped ac...

Страница 84: ...items Allow 0 4 inch 1 cm or more space between the edges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For details on the portions in which items cannot be scanned see Items You Ca...

Страница 85: ... the ScanGear Scanner Driver Obtaining the Latest ScanGear Scanner Driver Deleting the Unnecessary ScanGear Scanner Driver Before Installing the ScanGear Scanner Driver Installing the ScanGear Scanner Driver 85 ...

Страница 86: ...tinue If you are logged on to a standard account switch to an administrator account and start over 2 In the Welcome screen click Next 3 Read and understand the License Agreement then click Yes ScanGear installation starts 4 Connect scanner and computer with supplied USB cable The computer recognizes the scanner ScanGear is installed 5 When the Installation Complete screen appears click Complete A ...

Страница 87: ...nning Items and Saving the Scanned Images AUTO SCAN Button Scanning and Printing Copying Items COPY Button Scanning and Attaching Items to E Mail SEND Button Scanner Button Settings Windows Scanner Button Settings macOS Scanner Button Settings via IJ Scan Utility Scanner Button Settings via IJ Scan Utility Lite 87 ...

Страница 88: ...tems and easily creates PDF files then saves them Note These button names are not inscribed on the scanner SCAN START Button Starts scanning Saves multiple items to a computer as one PDF file as required FINISH Button Ends the PDF button operation and saves the images AUTO SCAN Button Detects the item type automatically and saves them to a computer COPY Button Scans items and prints them on a prin...

Страница 89: ... Windows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder macOS The default save folder is the Pictures folder 89 ...

Страница 90: ...ns on the scanner appear 3 Read the descriptions and click OK Note Select the Do not show this message again checkbox to scan items continuously using the buttons on the scanner only Scanning starts 4 Press SCAN START button to add a page or FINISH button to end A message appears after the scan Adding a page Press SCAN START button After the additional page is scanned the message appears again End...

Страница 91: ...n the Platen Windows Positioning Originals Scanning from Computer macOS Positioning Originals Scanning from Computer 2 Press the AUTO SCAN button Scanning starts Note Scanned images are saved in the folder set for Save in in the Settings AUTO SCAN dialog box displayed by clicking Settings In the Settings AUTO SCAN dialog box you can also make advanced scan settings 91 ...

Страница 92: ...Connection Scanner Connection Problems Scanning Scanning Problems Windows Scanning Problems macOS Installation Installation and Download Problems Troubleshooting 92 ...

Страница 93: ...Scanner Connection Problems Cannot Proceed beyond Scanner Connection Screen Cannot Communicate with Scanner via USB Scanner Connection Method 93 ...

Страница 94: ... Connection Method Check 2 Disconnect the USB cable from the scanner and the computer and then connect it again Important In macOS check that a lock icon is displayed at the bottom left of the Printers Scanners screen If the lock icon is locked click it to unlock The administrator name and password are required to unlock Check 3 If you cannot resolve the problem follow the procedure below to start...

Страница 95: ...e Creation of Shortcut to Online Manual screen appears 3 Select Create shortcut or Do not create shortcut checkbox and then click Next The Installation completed successfully screen appears 4 Click Exit to exit setup 5 Disconnect USB cable 6 Restart your computer 7 Make sure that you have no application running 8 Perform setup from this web page 95 ...

Страница 96: ... port with the supplied USB cable Connect the USB cable supplied with the scanner to a USB 3 0 or higher port The supplied USB cable is for the scanner only It cannot be used for other devices Connect the Type C side to the scanner For details see Scanner Connection Method Check 2 Your scanner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch...

Страница 97: ...Scanning Problems Windows Scanning Problems 97 ...

Страница 98: ...Scanning Problems Error Message Release the lock switch Is Displayed Scanner Does Not Work ScanGear Scanner Driver Does Not Start 98 ...

Страница 99: ...Message Release the lock switch Is Displayed Check The scanner may be locked Exit the application then unlock the scanner and then reconnect the USB cable For how to unlock the scanner see Getting Started 99 ...

Страница 100: ...heck 1 Connect the USB cable to a different USB port on the computer Check 2 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 3 Restart the computer 100 ...

Страница 101: ...If your scanner name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear from applications not supporting TWAIN Check 4 Scan and save images with IJ Scan...

Страница 102: ...ows Found New Hardware Screen Appears After Connecting Scanner Windows Installation Is Unsuccessful Insufficient Free Hard Disk Space Installation Is Unsuccessful Insufficient Memory Disabling Inkjet Printer Scanner Fax Extended Survey Program Setup Processing Is Slow Windows 102 ...

Страница 103: ...in Restart your computer If the icon is not yet displayed try different discs and see if they are displayed If other discs are displayed there is a problem with the Setup CD ROM In this case contact the service center If you are unable to proceed beyond the Scanner Connection screen If you are unable to proceed beyond the Scanner Connection screen see Cannot Proceed beyond Scanner Connection Scree...

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