10
stored too long
water
Abnormal noise
Resonance caused by
insufficient water in
tank
Add clean water in
the tank
Resonance with
surface where the unit
is placed
Place on another flat,
stable surface or on
the ground
Mist spilled from around
the nozzle
Gaps between nozzle
and water tank
Soak nozzle in water
before use
Water pooling on the
countertop
Too much mist
produced
Decrease the mist
output
Air saturated with
water
Keep room ventilated,
with door opened
Water in the tank does not
flow down
Hole in the cap of the
tank is blocked
Clear the blocked
hole/valve.
ATTENTION!
If you face any issues or problems with our products, please let us help you first
before returning the product. We will resolve your issue as quickly as possible and
we will respond within 4 hours.
Email: [email protected]
We prefer you email us, as we can resolve your issues better that way. However, if
you need a quicker answer please call us at 888-980-3119 ext. 1.
