O K A N A G A N / S A S K A T O O N S P A S
Plug & Play Hot Tub
Before delivery of Acrylic Plug & Play Spa
Please check our General Information section for pre-delivery
requirements. These hot tubs plug into a normal wall 13 Amp
socket – preferably weather proof - to offer a no hassle
solution to install them easily and without the need of an
electrician. Be sure that the spa is the ONLY load on the circuit
when plugged in.
The design allows for easy drainage. You may wish to purchase
a suitable submersible pump to speed up this process.
Water:
The best means of filling your spa is with a garden
hosepipe (use cold water not hot water). Please ensure that
you have one readily available. If you are aware that your water
pressure is poor, we should be advised prior to delivery. The
design of our spas allows for easy drainage, again, using the
hosepipe which conveniently fits onto the drain valve situated
at the base of your spa. Ideally, you should empty the water to
a nearby drain. You may wish to purchase a suitable
submersible pump to speed up this process.
Delivery Options
Delivery to outside the kerbside of house, customer to be
present to sign for the delivery. Customer responsible to
position the spa after it is removed from truck.
Kerbside
Drop Off
Our couriers will
arrange with you
for a convenient
time to drop off
your spa
OPTION 2
Buyer collects hot tub using own transport from one of our
warehouses. Please arrange 48 hours prior to collection,
Monday - Friday 10 am - 4pm.
OPTION 3
Delivery from warehouse and delivered to customer and moved
into hot tub location. Customer to provide access for position
see our guide for measurements required for each spa.
OPTION 4
Delivery from warehouse to customer, moved into hot tub
location then fully installed (including all accessories) and
commissioned (No Electrics). Followed by a maintenance
tutorial. Customer to provide access for position. See our
measurement guidelines for each spa. Optional crane service
is available, please contact us for more information.
Cancellation Policy
We require a 48-hour cancellation notice prior to your
scheduled delivery. If we are notified later, then a reasonable
cancellation charge will be applied.
Service and Warranty Procedures
Please read through your warranty carefully, as some items are
deemed user serviceable and considered general maintenance
items by the manufacturer.
If you encounter any problems with your spa please contact
our service desk on [email protected]
Our goal is to resolve any
potential issue(s) as quickly as
possible so that you can
continue to enjoy your new spa.
A complete copy of our
Manufacturer Warranty and
Owner’s Manual can be found on
www.canadianspacompany.com
Pre-Delivery Information
Crane Service is available
(Optional)
Backyard Delivery with Dolly
(Optional)
Back Garden Placement &
Demo Service
(4)
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