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Please confirm the Bluetooth icon on the software interface is in dark blue, showing
connected successfully.
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Confirm the Bluetooth is on in your device.
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Confirm the Bluetooth scale is on within the valid range of signal coverage.
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Check the battery of Bluetooth scale, replace it if necessary.
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Restart your device and set up Bluetooth connection.
FAQ
The software can't obtain weighing results from Bluetooth scale.
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Please make sure only one device is setting up connection with the Bluetooth scale.
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Please make sure your device is equipped with Bluetooth 4.0 or above.
Fail to connect to your device
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Please first check the batteries and replace them if necessary.
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Repairs may only be carried out by our autherized custormer service or dealers.
LCD has no responses
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