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Campbell RavenXT 2227-V, Инструкция по эксплуатации

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Appendix D.  Troubleshooting Flowchart 

 

Was SIM card installed? 

Can’t connect, AT&T...

(cont. from page D-1) 

No 

Was correct template loaded 

in AceManager, written to 

the modem and the modem 

reset? 

Was APN entered and 

correct? 

Go to page D-2. 

Contact AT&T if don’t have. 

Yes 

Yes

Yes

I2Gold is best for static IP outside firewall 

(but extra $/mo) 

Note: I2Gold does not allow mobile to 

mobile communication, so if the application 

requires loggers to communicate with each 

other via the cell modems, this APN will 

not work. 

 

D-4 

Содержание RavenXT 2227-V

Страница 1: ...RavenXTV CDMA Sierra Wireless Cellular Modem Revision 5 13 C o p y r i g h t 2 0 0 6 2 0 1 3 C a m p b e l l S c i e n t i f i c I n c...

Страница 2: ......

Страница 3: ...emoving reinstalling and shipping defective products to Campbell Campbell will return such products by surface carrier prepaid within the continental United States of America To all other locations Ca...

Страница 4: ...ng container Campbell Scientific s shipping address is CAMPBELL SCIENTIFIC INC RMA _____ 815 West 1800 North Logan Utah 84321 1784 For all returns the customer must fill out a Statement of Product Cle...

Страница 5: ...dem Connections Using PN 18663 Null Modem Cable 6 4 3 2 Modem Connections Using the SC105 7 4 3 3 Modem Connections Using the SC932A 8 4 4 Power Considerations 9 4 5 Automatic Provisioning Activation...

Страница 6: ...4 1 Antennas for use with the Raven modems 5 4 2 Connections using PN 18663 Null Modem Cable 6 4 3 Connections using the SC105 7 4 4 Connections using the SC932A 8 7 1 Device Port configuration 21 7 2...

Страница 7: ...to have basis A dynamic IP address is used with a service such as IP Manager Section 5 1 Configuring the Raven for Dynamic IP to translate a domain name to a dynamic IP address so that the Raven can b...

Страница 8: ...O Rev A CDMA IS 95 Bands 800 MHz Cellular 1900 MHz PCS Transmit Frequency 1850 to 1910 MHz and 824 to 849 MHz Transmit Power 1 0 W for 1900 MHz 0 8 W for 850 MHz Receiver Frequency 1930 to 1990 MHz an...

Страница 9: ...uration Utility Settings should be CS I O Mode SDC Address 7 RS 232 Mode Modem Baud Rate 115 2K or 9600 baud depending on datalogger model 8 data bits 1 stop bit no parity If connecting to RS 232 port...

Страница 10: ...er o The 14454 9dBd Yagi Antenna is a higher gain antenna that should be aimed at the service provider s antenna The 14454 is a 800 MHz antenna and bracket u bolt assembly for attaching the antenna to...

Страница 11: ...eless Cellular Modem PN 20679 Omni Directional Antenna PN 18285 1 dBd Omni Directional Antenna PN 14454 9dBd Directional Yagi Antenna PN 21831 Half Wave Dipole Whip Antenna FIGURE 4 1 Antennas for use...

Страница 12: ...ctions 4 3 1 Modem Connections Using PN 18663 Null Modem Cable PN 18663 Null Modem Cable is used to connect the modem to the CR23X CR3000 CR800 CR2XX CR1000 or CR5000 RS 232 port not compatible with t...

Страница 13: ...operating system The SC105 interface is used to connect the modem to a datalogger s CS I O port and is recommended for dataloggers with the PakBus operating system Wiring Red 12V or switched 12V Black...

Страница 14: ...port and is recommended for dataloggers with the mixed array operating system e g the CR10X The SC932A interface is used to connect the modem to the CS I O port and is recommended for dataloggers wit...

Страница 15: ...OTE One of the special features of your RavenXTV is the ability to activate itself automatically When you first power on the RavenXTV it will check to see if it has been activated with account data If...

Страница 16: ...RavenXTV The Reset button on the left side of the RavenXTV has two functions If it is quickly depressed and released the modem will simply power cycle the internal hardware If however the reset is de...

Страница 17: ...plate files from CSI s website www campbellsci com downloads are used to configure the RavenXTV modem to function as a serial server or in Point to Point protocol PPP Template files for the RavenXTV D...

Страница 18: ...ng screen Click the Connect icon in the Configuration Panel to open the connection options dialogue box Select PPP and choose the COM port the modem is connected to Do not change the Password the defa...

Страница 19: ...he Miscellaneous and Serial settings after the template file has been loaded Change AT Verbose Mode to Numeric for use with CR10 X CR510 and CR23X dataloggers Click the Write icon to save the changes...

Страница 20: ...d domain name so you can contact your Raven by name as if it had a static IP If the Raven is configured for Dynamic IP when the Raven first connects to the Internet it sends an IP change notification...

Страница 21: ...to 255 minutes Restrictions for modem name Must begin with a letter or number Can include a hyphen Cannot contain spaces Must be no longer than 20 characters total Click the Write icon to save the cha...

Страница 22: ...in the Internet IP Address e g 070 218 074 247 is entered as 70 218 74 247 Follow the IP address with 3001 which is the port number set by the template file For modems configured as PPP the port numbe...

Страница 23: ...er the Device Map has been configured test the cellular connection using the Connect screen as shown below Click on the appropriate station then click the Connect button to initiate a call to the data...

Страница 24: ...twork light Network indicates a successful connection to the cellular network with an IP Address given and a channel acquired c Make sure the modem has sufficient power d Check the signal strength usi...

Страница 25: ...Appendix B Configuring the Raven Modem for PPP then you may have to check the Use SOS Mode box b From the Status group make sure the Network State is Network Ready and note the Network IP address Thi...

Страница 26: ...the RavenXTV when the modem is configured for 115200 baud baud rate is set by the template file Baud rate of the SC105 must match the baud rate in the modem which has to be supported by the datalogger...

Страница 27: ...Port configuration b Try adding a few seconds to the extra response time on the IP Port in LoggerNet you should not need more than 5 seconds c If you are trying to communicate to a PakBus datalogger i...

Страница 28: ...pare the current values with the previous values If the values are the same the modem is not attempting to make a connection with the datalogger Check that the ravencdma_XXX xml template file has been...

Страница 29: ...ellsci com downloads The procedure for sending the template files is described in Section 5 Using AceManager to Program the Modem When the template files are not available AceManager can be used to ch...

Страница 30: ...For a CR10X 9600 8N1 and for a CR1000 115200 8N1 Q Serial Port Flow Control This should be set to None V AT Verbose Mode Set this to Verbose for CR800 CR1000 CR3000 Numeric for CR10 X CR510 CR23X D D...

Страница 31: ...for HTTP 23 for Telnet and 21 for FTP These ports can be disabled in the datalogger s configuration After the RS 232 port on the modem has been configured as PPP use AceManager with a TCP or UDP conn...

Страница 32: ...Appendix B Configuring the Raven Modem for PPP MD 02 PPP B 2...

Страница 33: ...he Device Configuration Utility configure the following setting on the PPP tab Config Port Used RS 232 IP Address 0 0 0 0 Modem Dial String PPP Modem Dial Response CONNECT User Name and Password are b...

Страница 34: ...t the Network Services tab The PakBus TCP Service Port default is 6785 This is the Port number that will follow the IP address for LoggerNet to communicate with the datalogger Using the Device Configu...

Страница 35: ...Appendix B Configuring the Raven Modem for PPP LoggerNet Settings Enter the IP address of the Raven and the PakBus TCP Service Port number of the datalogger e g 6785 as explained above B 5...

Страница 36: ...Appendix B Configuring the Raven Modem for PPP B 6...

Страница 37: ...the Settings Editor in the Device Configuration Utility to enable TLS in the datalogger NOTE Early in 2013 Gmail changed the way they receive email The changes require a port number of 587 to be added...

Страница 38: ...larm condition is True Both the CR1000 and Raven modem must be configured as PPP as described in Appendix B Configuring the Raven Modem for PPP Transport Layer Security TLS must be enabled in the data...

Страница 39: ...ssage Message An alarm condition has been identified Message Message The temperature is Temp degrees C CRLF CRLF Message Message Datalogger time is Status Timestamp EmailSuccess EmailSend ServerAddr T...

Страница 40: ...Appendix C EmailSend Using the Gmail Outgoing SMTP Server C 4...

Страница 41: ...covered May be out of Verizon s native network Self provisioning may not work in this case though this is increasingly rare Try setting up the modem in an area with strong cellular coverage and then...

Страница 42: ...ave been assigned IP behind Verizon s firewall do you have a mobile terminated IP Weak signals are more affected by RF noise This may prevent making a strong enough connection to send receive data Ver...

Страница 43: ...Sent Received try to connect to logger check Host sent received again Is DPort AceManager Misc Group set to 3001 Or 6785 Is LoggerNet trying to connect to same Could be wrong baud rate Should be corre...

Страница 44: ...to the modem and the modem reset Was APN entered and correct Go to page D 2 Contact AT T if don t have Yes Yes Yes I2Gold is best for static IP outside firewall but extra mo Note I2Gold does not allo...

Страница 45: ...oggerNet is IP port Callback enable checked Connect with AceManager under Status what does HostMode say If none of these fix the issue the customer should check their firewall Uncheck Uncheck Somethin...

Страница 46: ...Appendix D Troubleshooting Flowchart D 6...

Страница 47: ......

Страница 48: ...ific Canada Corp CSC 11564 149th Street NW Edmonton Alberta T5M 1W7 CANADA www campbellsci ca dataloggers campbellsci ca Campbell Scientific Centro Caribe S A CSCC 300 N Cementerio Edificio Breller Sa...

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