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TROUBLESHOOTING - ERROR CODES
SENSOR
This is an error code that occurs with the meat probe. Check to
see if you have your meat probe inserted into the port on the
faceplate. If you have your meat probe inserted, try unplugging
the probe and then plugging it back in. If the error code
persists, then you may need a new meat probe.
FLAME ERROR
This happens when the fire in the grill goes out or falls below
a certain temperature and does not go back up. This happens
more so in the winter months. Also, make sure the pellets are
dry and do not have any moisture in them. If they crumble easy,
then they have moisture in them.
SENSOR
This is an error code that occurs with the RTD. Check that the
RTD connection is tight. Try unplugging and plugging it back in.
If the error code persists, you may need a new RTD
OVER TEMP
For your safety, if the grill goes over 600F, the controller will
automatically shut down the pellet portion of the grill to avoid
large grease fires.
SERVICE AND WARRANTY
WARRANTY PERIODS AND COVERAGE
Warranty Period
Components
Coverage
6 year
Body, Hopper Body, Lid,
Legs, Grates
Will not rust through
3 year
Fan, Auger motor, hot rod,
controller, castors, wheels,
thermometer, drip tray,
heat deflector, burners
Material and manufacturing defects
1 year
All parts
Material and manufacturing defects
6 YEAR LIMITED WARRANTY (from date of purchase)
Camp Chef No-Hassle Limited Warranty:
Here at Camp Chef we stand by our products, quality controls, and take pride in our customer service.
Because of this, your new Camp Chef product comes with a No-Hassle Limited Warranty. For Hassle-Free
warranty service, be sure to register your products at campchef.com/productregistration. We warrant that
our products will be free from defects in all materials and workmanship (excluding paint and finish) for
the Warranty Coverage Period described below. This warranty is extended only to the original consumer
purchaser. During the Warranty Coverage Period, we will (at our sole option) replace any defective part or
product covered by this warranty when provided with proof of purchase. The replacement will be without
charge.
