13
Problem
Cause
Solution
Flame element isn’t seated
properly.
Excessive noise
in the lower portion
of the heater.
Call customer service
1-800-890-4076.
Motor is defective.
Call customer service
1-800-890-4076.
Heater power switch is off.
Turn the heater power switch
to the ON position.
Heater system
doesn’t come on.
Thermostat is set too low.
Move the thermostat slide
to a higher setting.
Heater system is overheated.
The heater is covered or air inlet
or air outlet are blocked; remove
the cloth or the blockage and turn off
the power switch and unplug it.
Wait five minutes,
then turn the heater on again.
HEATER POWER
switch has been
flipped
in the ON position,
but there is
no airflow.
Loose wiring.
Check all wiring for loose connections.
Contact a qualified electrician.
The air inlet or air outlet is
blocked completely.
Move the unit, make sure to leave
adequate space around the unit.
Remove the blockage,
on or in front of the air outlet.
The heater system is overheated.
Temperature Limit thermostat
is cut off.
Check the air inlet and outlet.
Turn off the power switch
and unplug it. Wait five minutes,
then turn the heater on again.
Fan motor is defective.
Call customer service
1-800-890-4076.
Fan blower is unbalanced.
Call customer service
1-800-890-4076.
SECTION 6
TROUBLESHOOTING
