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Limited Hardware Warranty
Creative Technology Ltd (“Creative”) warrants the product enclosed herein to
be free of defects for a period of twelve (12) months from the date of purchase.
In the event of a defect in material or workmanship during the warranty period,
Creative, at its sole discretion, will either repair or replace the defective
product when the defective product is returned to Creative by the owner as
further outlined herein. The remedy for this breach in warranty is limited to
servicing or replacement only and shall not cover any other damages,
whatsoever.
CREATIVE SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND
FITNESS FOR A PARTICULAR PURPOSE. WITH RESPECT TO THE
USE OF THIS PRODUCT, IN NO EVENT SHALL CREATIVE BE LIABLE
FOR ANY LOSS OF PROFIT OR ANY COMMERCIAL DAMAGE,
INCLUDING BUT NOT LIMITED TO SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR OTHER DAMAGES. Some states/countries do not
allow the exclusion of limitation of liability for consequential or incidental
damages, in which case the above limitation may not apply to you.
Creative makes final determination whether such product is defective. You
must deliver the product with a return material authorization (RMA) number
and a dated proof of purchase. To receive an RMA number, contact Creative’s
Technical Support. If Creative’s Technical Support verifies the product is
defective, the Return Material Authorization Department will issue an RMA
number to note on the outer package of the product being returned.
Creative cannot accept any product that does not include an RMA number on
the package. You must use the original container (or the equivalent), pay any
shipping charges, and assume the risk of damages or loss in transit. Creative
may use new or reconditioned parts, and any replaced parts, or product become
the property of Creative.
Creative warrants the repaired or replaced product to be free from defects in
material and workmanship for the remainder of the initial warranty period.
Technical Support Inside USA, Canada and Latin America
Visit our online help websites for help with installation, answers to frequently
asked questions, or troubleshooting tips. Our websites hold a wealth of infor-
mation as well as up-to-the-minute software and driver upgrades.
http://www.americas.creative.com/support/
For comments or questions regarding our Technical Support, you can also
contact us at the following address:
Creative Labs Inc.
Technical Support
1523 Cimarron Plaza
Stillwater, OK 74075
If after consulting our online help, you still have an installation question on a
Creative product, you may contact us by the following numbers (please have
your system hardware and operating system configuration information and
Creative product model and serial numbers available for the call): Telephone
(405) 742-6622.
Technical Support Inside Asia
To reach Technical Support via the Internet, visit our website at:
http://asia.creative.com/support/
For comments or questions regarding our Technical Support, you can also
contact us at the following address:
Creative Technology Ltd.
Technical Support
31 International Business Park
Creative Resource
Singapore 609921
If after consulting our online help, you still have an installation question on a
Creative product, you may contact us by the following numbers (please have
your system hardware and operating system configuration information and
Creative product model and serial numbers available for the call):(65) 6895–
4100, telephone and (65) 6569–6640 FAX. Our operating hours are (Singapore
Time): Mon–Fri 9:00 A.M.–6:00 P.M., Sat–Sun & Public Holidays closed.
